Customer Service Manager
Draper, UT · On-site
Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...
Customer Service Manager
Draper, UT · On-site
Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...
Operations Service Manager
Orem, UT · On-site
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Operations Service Manager
Orem, UT · On-site
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...
What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...
We are currently seeking a qualified Service Manager to join our team! Under the direction of the Community Manager, the Service Manager maintains the property in a high-quality condition, provides ...
We are currently seeking a qualified Service Manager to join our team! Under the direction of the Community Manager, the Service Manager maintains the property in a high-quality condition, provides ...
Service Manager - Property Maintenance
Provo, UT · On-site
$26 - $28/hr
We are currently seeking a qualified Service Manager to join our team! Under the direction of the Community Manager, the Service Manager maintains the property in a high-quality condition, provides ...
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Service Manager - Property Maintenance
Provo, UT · On-site
$26 - $28/hr
We are currently seeking a qualified Service Manager to join our team! Under the direction of the Community Manager, the Service Manager maintains the property in a high-quality condition, provides ...
Apply Early
As Service Manager, you will troubleshoot and resolve technical HVAC questions regarding service repairs; analyze trends of spends and makes recommendations to clients to optimize their repair and ...
As Service Manager, you will troubleshoot and resolve technical HVAC questions regarding service repairs; analyze trends of spends and makes recommendations to clients to optimize their repair and ...
Manager, Field Operations
Orem, UT · On-site
As Service Manager, you will troubleshoot and resolve technical HVAC questions regarding service repairs; analyze trends of spends and makes recommendations to clients to optimize their repair and ...
Manager, Field Operations
Orem, UT · On-site
As Service Manager, you will troubleshoot and resolve technical HVAC questions regarding service repairs; analyze trends of spends and makes recommendations to clients to optimize their repair and ...
Service Porter
$13.50 - $16.25/hr
Discounts on vehicles, parts and service * 3 days of PTO from day 1 of employment The Service Valet/Porter is responsible for assisting the Service Department in managing vehicles and ensuring smooth ...
Service Porter
$13.50 - $16.25/hr
Discounts on vehicles, parts and service * 3 days of PTO from day 1 of employment The Service Valet/Porter is responsible for assisting the Service Department in managing vehicles and ensuring smooth ...
Service Porter
$13.50 - $16.25/hr
Discounts on vehicles, parts and service * 3 days of PTO from day 1 of employment The Service Valet/Porter is responsible for assisting the Service Department in managing vehicles and ensuring smooth ...
Quick apply
Apply Early
Service Porter
$13.50 - $16.25/hr
Discounts on vehicles, parts and service * 3 days of PTO from day 1 of employment The Service Valet/Porter is responsible for assisting the Service Department in managing vehicles and ensuring smooth ...
Apply Early
Service Porter
Lindon, UT · On-site
Service Manager Summary Description Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested. Duties & Responsibilities * Provide ...
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Apply Early
Service Porter
Lindon, UT · On-site
Service Manager Summary Description Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested. Duties & Responsibilities * Provide ...
Apply Early
Service Porter
Lindon, UT · On-site
$13.50 - $16.25/hr
Service Manager Summary Description Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested. Duties & Responsibilities * Provide ...
Service Porter
Lindon, UT · On-site
$13.50 - $16.25/hr
Service Manager Summary Description Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested. Duties & Responsibilities * Provide ...
Service Porter
Lindon, UT · On-site
$13.50 - $16.25/hr
Service Manager Summary Description Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested. Duties & Responsibilities * Provide ...
Service Porter
Lindon, UT · On-site
$13.50 - $16.25/hr
Service Manager Summary Description Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested. Duties & Responsibilities * Provide ...
Service Technician
Lindon, UT · On-site
Service Manager Summary Description Repair, customize, maintain, or overhaul both customer and dealer owned motorcycles as close to the allotted time schedule as possible with excellent quality.
Service Technician
Lindon, UT · On-site
Service Manager Summary Description Repair, customize, maintain, or overhaul both customer and dealer owned motorcycles as close to the allotted time schedule as possible with excellent quality.
Service Manager Summary Description Repair, customize, maintain, or overhaul both customer and dealer owned motorcycles as close to the allotted time schedule as possible with excellent quality.
Service Manager Summary Description Repair, customize, maintain, or overhaul both customer and dealer owned motorcycles as close to the allotted time schedule as possible with excellent quality.
Service Manager Summary Description Repair, customize, maintain, or overhaul both customer and dealer owned motorcycles as close to the allotted time schedule as possible with excellent quality.
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Service Manager Summary Description Repair, customize, maintain, or overhaul both customer and dealer owned motorcycles as close to the allotted time schedule as possible with excellent quality.
Apply Early
Service Supervisor - Orem
Orem, UT · On-site
As our Service Supervisor you'll be managing an intricate compound of beautiful, contemporary apartment buildings and several of our amazing technicians. The Goal? To make sure the perfectly ...
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Apply Early
Service Supervisor - Orem
Orem, UT · On-site
As our Service Supervisor you'll be managing an intricate compound of beautiful, contemporary apartment buildings and several of our amazing technicians. The Goal? To make sure the perfectly ...
Apply Early
As our Service Supervisor you'll be managing an intricate compound of beautiful, contemporary apartment buildings and several of our amazing technicians. The Goal? To make sure the perfectly ...
As our Service Supervisor you'll be managing an intricate compound of beautiful, contemporary apartment buildings and several of our amazing technicians. The Goal? To make sure the perfectly ...
IT Service Desk Manager
$120K - $151K/yr
T. is actively seeking an IT Service Desk Manager for an immediate full-time opportunity with our industry leading client. Are you on the lookout for a unique career opportunity that offers ...
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IT Service Desk Manager
$120K - $151K/yr
T. is actively seeking an IT Service Desk Manager for an immediate full-time opportunity with our industry leading client. Are you on the lookout for a unique career opportunity that offers ...
Manager, IT Service Desk
Draper, UT · On-site
What does an IT Service Desk Manager do at Swire Coca - Cola? We are seeking an experienced IT Service Desk Manager to lead the daily operations of our IT Service Desk and own the enduser IT support ...
Manager, IT Service Desk
Draper, UT · On-site
What does an IT Service Desk Manager do at Swire Coca - Cola? We are seeking an experienced IT Service Desk Manager to lead the daily operations of our IT Service Desk and own the enduser IT support ...
Manager, IT Service Desk
Draper, UT · On-site
What does an IT Service Desk Manager do at Swire Coca - Cola? We are seeking an experienced IT Service Desk Manager to lead the daily operations of our IT Service Desk and own the enduser IT support ...
Manager, IT Service Desk
Draper, UT · On-site
What does an IT Service Desk Manager do at Swire Coca - Cola? We are seeking an experienced IT Service Desk Manager to lead the daily operations of our IT Service Desk and own the enduser IT support ...
Service Manager information
See Springville, UT salary details
$30.7K - $37.9K
6% of jobs
$37.9K - $45.1K
11% of jobs
$48.6K is the 25th percentile. Wages below this are outliers.
$45.1K - $52.4K
16% of jobs
$52.4K - $59.6K
16% of jobs
The median wage is $59.9K / yr.
$59.6K - $66.8K
15% of jobs
$72.3K is the 75th percentile. Wages above this are outliers.
$66.8K - $74.1K
14% of jobs
$74.1K - $81.3K
9% of jobs
$81.3K - $88.5K
5% of jobs
$88.5K - $95.8K
4% of jobs
$95.8K - $103K
2% of jobs
$103K - $110.2K
1% of jobs
$30.7K
$65.1K
$110.2K
How much do service manager jobs pay per year?
As of Jul 5, 2026, the average yearly pay for service manager in Springville, UT is $65,075.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $74,900.00 per year, depending on experience, location, and employer.
What Is a Service Manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
What are high paying manager jobs?
High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.
Is a CSA job stressful?
A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
What does a Service Manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
How much does a service manager make?
The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.
How does a Service Manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What is the role of a service manager?
A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What cities near Springville, UT are hiring for Service Manager jobs? Cities near Springville, UT with the most Service Manager job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 19 days ago
Wendy's rating
4.7
Based on 2,297 frontline employees who took The Breakroom Quiz
75th of 104 rated fast food restaurants
Job description
Why Wendy's
As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty. You'll lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service. You'll be the expert at executing great huddles and TTM (Talk to Me) in our restaurants, which is the Wendy's way of regularly communicating with our restaurant teams on what's most important to our customers and how we can exceed their expectations. You will partner with other restaurant management to identify specific opportunities for optimizing and maximizing the profitability of the restaurant.
Responsibilities include:
What you can expect
What we expect from you
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty. You'll lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service. You'll be the expert at executing great huddles and TTM (Talk to Me) in our restaurants, which is the Wendy's way of regularly communicating with our restaurant teams on what's most important to our customers and how we can exceed their expectations. You will partner with other restaurant management to identify specific opportunities for optimizing and maximizing the profitability of the restaurant.
Responsibilities include:
- Training, monitoring and reinforcing food safety procedures to crew members.
- Acting as Cash Manager as needed, including setting up cash registers at open, reconciling cash registers throughout the shift, and verifying cash at close.
- Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and executing the Daily Operations Plan.
- Performing walk-throughs to ensure the restaurant is ready to open or close and ready for each rush period.
- Perform walk throughs throughout shift with specific focus on items that impact Speed and Friendliness.
- Utilizing flow charts and checklists to ensure complete and timely opens, closes and post rush activities while maximizing labor efficiency.
- Working with restaurant management team to train, develop and communicate with crew members and Team Trainers through Four Corner Training, team huddles, manager meetings, etc. Supervising crew members and Team Trainers in a way that maximizes retention.
- Helping to execute appropriate shift-specific procedures according to the Daily Operations Plan. Assist the restaurant management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
- Executing weekly and positional cleaning schedules by assigning, coaching and following up on cleaning tasks with crew members.
- Conducting regular table visits to gain feedback on customer experience and coaching crew members based on findings.
- Running and analyzing Voice of the Customer reports to diagnose Speed and Friendliness opportunities. Take appropriate action with crew members to improve performance and celebrate wins.
- Navigating the Voice of the Customer dashboard and checking, resolving and closing the loop on customer alerts, cases and comments.
- Reviewing and maintaining Throughput Tracking charts to identify opportunities in Speed of Service.
- Assisting General Manager in maintaining labor budgets by utilizing forecasts, hourly sales readings and daily variance reports to adjust labor as needed.
- Assisting General Manager with completing weekly crew schedules.
- Assisting the General Manager in screening applications and conducting crew interviews.
- Assisting General Manager with maintaining and updating Restaurant Communication Board.
What you can expect
- Direct Deposit
- Free Meals
- Pay for Grades--we pay you for being an excellent student!
- Paid Vacation
- Annual Performance Review and Performance Based Wage Increases
- Quarterly Bonuses based on restaurant performance
- Medical, Dental and Vision Benefits
- On the Job Training
- Advancement Opportunities
- Fun, Recognition and Team Environment
- 401(k) - not matched
- Shoe Credits
What we expect from you
- High School Diploma or GED.
- Must be 18 years of age.
- Must be able to pass criminal background check and drug screening.
- One or more years of restaurant experience preferred.
- Ability to multi-task while maintaining composure and give sound advice and direction.
- Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.
- Must exhibit professionalism, composure and discretion when expediting or resolving all customer related concerns and issues.
- Ability to work, concentrate and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures.
- Must be able to stand for prolonged periods of time.
- Ability and willingness to wear a headset.
- Physical ability to lift (up to 25-50 pounds as necessary), reach, push, pull, bend kneel and stoop.
- Must be available to report to work promptly and regularly, as well as work all dayparts and days of the week.
- May be required to transfer from one location to another and must have the ability to travel to other restaurants as business needs dictate.
- Must have or be willing to obtain ServSafe certification.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
About Wendy's
Sourced by ZipRecruiter
Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.
Industry
Food services and drinking places
Company size
10,000+ Employees
Headquarters location
Dublin, OH, US
Year founded
1969