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Service Manager Jobs in Roy, UT (NOW HIRING)

As the Service Manager at RDO Equipment Co., you will lead and coordinate a specialized service function supporting Autonomous Solutions, Inc. (ASI), one of our key customers. This position is ideal ...

Ken Garff GMC Buick a Ken Garff Automotive Dealership, is currently looking for a talented Automotive Service Manager that aligns with our core values and acts with respect, intelligence, greatness ...

As the Service Manager at RDO Equipment Co., you will lead and coordinate a specialized service function supporting Autonomous Solutions, Inc. (ASI), one of our key customers. This position is ideal ...

Description Automotive Service Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our ...

Automotive Service Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for ...

Customer Service Manager - eCommerce REPORTS TO: Director, Customer Service BUSINESS AREA: Customer Service LOCATION: Ogden, Utah OVERVIEW We are seeking an eCommerce Customer Service Manager to lead ...

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Lead the Digital Automation Controls operations team across manufacturing, assembly, project management, and field service to deliver consistent, endtoend service performance. * Partner with the DAC ...

Job Type Full-time Description We are seeking a dependable and detail-oriented service supervisor to join our team at the Salt Lake International Airport. This position plays a key role in the daily ...

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... Works closely with the Regional Service Manager to develop and accomplish long-range operating and ...

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... Works closely with the Regional Service Manager to develop and accomplish long-range operating and ...

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Service Manager information

See Roy, UT salary details

$31.5K

$66.7K

$113K

How much do service manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for service manager in Roy, UT is $66,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
What are the most commonly searched types of Service jobs in Roy, UT? The most popular types of Service jobs in Roy, UT are:
What job categories do people searching Service Manager jobs in Roy, UT look for? The top searched job categories for Service Manager jobs in Roy, UT are:
What cities near Roy, UT are hiring for Service Manager jobs? Cities near Roy, UT with the most Service Manager job openings:
Infographic showing various Service Manager job openings in Roy, UT as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $66,737 per year, or $32.1 per hour.
Service Manager

Service Manager

RDO Equipment Co.

West Haven, UT • On-site

Full-time

Posted 26 days ago


RDO Equipment rating

8.5

Company rating: 8.5 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

13th of 722 rated retailers


Job description

Step into a leadership role where your impact is seen every day. As the Service Manager at RDO Equipment Co., you will lead and coordinate a specialized service function supporting Autonomous Solutions, Inc. (ASI), one of our key customers. This position is ideal for someone who thrives on operational ownership, cross-functional coordination, and delivering consistent, high-quality outcomes at scale. If you enjoy combining leadership with process execution and want to be part of a growing, innovative service offering, join the RDO team and help shape the future of ASI operations.
What's In It For You:
  • $75000 - $90000 / year
  • 24% bonus potential
  • Competitive compensation to reflect your experience, leadership, and industry expertise.
  • A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
  • A company that lives by its core values: they're not just words on a wall - they're how we work, grow, and lead. Click here to learn more

Why RDO?
When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.
Join RDO Equipment Co. in West Haven, where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Mountain Construction stores, the West Haven team supplies and services machinery from manufacturers like John Deere, Wirtgen and Topcon. This machinery is vital to progress in industries like mining, construction and oil and gas. Join our team and make an impact on the West Haven community and beyond.
What You Will Do:
  • Managing Work Orders: staying on top of work orders is key. This means opening and closing orders, keeping track of progress, and making sure everything runs smoothly with internal systems.
  • Scheduling and Workflow Management: it's all about assigning the right techs to the right jobs at the right time. You'll be juggling schedules, managing workflows, and making sure everyone knows where they need to be.
  • Communication: whether you're connecting with the team or keeping customers in the loop, your main priority is to keep everything running smoothly and ensure everyone is aligned.
  • Team Management and Development: leading a team of techs means motivating them, supporting their growth, and handling any issues that come up. It's all about building a strong, talented crew.
  • Customer Service and Relationship Building: happy customers are the best customers. You'll be making sure they're satisfied, building strong relationships, and delivering a world class experience every time.

  • For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:
  • Leadership Abilities: ready to step into a leadership role with a desire to learn and grow.
  • Customer Service Skills: you're passionate about delivering top-notch customer experiences.
  • Tech-Savvy: you're confident using computers and quick to learn new systems.
  • Experience: familiarity with our industry is a plus, but not required-we'll support your learning.
  • Communication: you express yourself clearly, both in writing and in conversation.
  • Pace: you thrive in a fast-moving environment where priorities can shift, and no two days are the same.
  • Valid work authorization: candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here:
  • Market growth: West Haven has booming industry all around it, creating opportunities for team member growth.
  • Tenured team: A large group of long-tenured technicians who are very welcoming and supportive of new technicians.
  • Tight-knit group: Everyone, from parts and service to sales, works together to serve the customer and grow the business.
  • A culture of safety: In West Havn, daily shop huddles and a store safety committee help us make safety a priority.
  • Investing in team members: We talk daily about training needs and encourage each team member to grow continually.
  • Employee appreciation: Monthly team lunches, including BBQs and cookouts.
  • Brand new facility: This includes a state-of-the-art parts warehouse, storage systems and equipment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About RDO Equipment

Sourced by ZipRecruiter

RDO Equipment Co., founded in 1968 and based in Fargo, North Dakota, USA, is a pioneering enterprise in the field of agricultural and construction equipment. They are a leading dealer of John Deere and Vermeer equipment in the United States and deliver equipment solutions to 10 countries worldwide. The company prides itself on its wide-ranging products and services which extend to sales, rentals, parts, and aftersales service of equipment.

Industry

Machinery manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Fargo, ND, US

Year founded

1968

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