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Service Manager Jobs in Roy, UT (NOW HIRING)

Midas

Experienced Automotive Service Manager

Ogden, UT · On-site

$1.0K - $2.0K/wk

As a Service Manager, you won't just be taking appointments-you'll be the driving force behind customer satisfaction, team motivation, and shop success. This is more than a job-it's your chance to ...

DXP

Shop Manager

Ogden, UT · On-site

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... Works closely with the Regional Service Manager to develop and accomplish long-range operating and ...

DXP

Shop Manager

Ogden, UT

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... Works closely with the Regional Service Manager to develop and accomplish long-range operating and ...

DXP Enterprises, Inc.

Shop Manager

Ogden, UT · On-site

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... Responsibilities of the Shop Manager include but are not limited to: * Works closely with the ...

Generator Supercenter

Service Technician

Riverdale, UT · On-site

$15 - $22/hr

Job Summary The Generator Service Technician will consult with the Service Manager to plan their work and travel schedule in the surrounding area. Using our company-supplied vehicle, you will travel ...

Trucordia

Client Manager II, Group Benefits

Layton, UT · On-site

Serve as the first point of contact for clients, providing prompt and professional service during the onboarding of new clients as well as lifelong relationship management and retention. * Work a ...

Trucordia

Client Manager II, Group Benefits

Layton, UT · On-site

Serve as the first point of contact for clients, providing prompt and professional service during the onboarding of new clients as well as lifelong relationship management and retention. * Work a ...

Trucordia

Client Manager II, Group Benefits

Layton, UT · On-site

Serve as the first point of contact for clients, providing prompt and professional service during the onboarding of new clients as well as lifelong relationship management and retention. * Work a ...

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Service Manager information

See Roy, UT salary details

$31.5K

$66.7K

$113K

How much do service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service manager in Roy, UT is $66,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Roy, UT?

The most popular types of Service jobs in Roy, UT are:

What job categories do people searching Service Manager jobs in Roy, UT look for?

The top searched job categories for Service Manager jobs in Roy, UT are:

What cities near Roy, UT are hiring for Service Manager jobs?

Cities near Roy, UT with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Roy, UT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $66,737 per year, or $32.1 per hour.

Service Manager - Plumbing

Black Diamond Experts

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Black Diamond Experts is a proud and growing local Utah based residential service company. Our strengths are Electrical, Plumbing, and HVAC. Our goal is to continue dominating Utah's market by servicing the Wasatch Front while maintaining a happy and loyal customer base. Our priority is taking care of our employees who are our biggest assets.
We're looking for an experienced Plumbing Service Manager to lead and oversee our Service department. This role is perfect for a strong leader who knows residential plumbing inside and out, keeps jobs running smoothly, and knows how to motivate teams to deliver high-quality work on time.
You'll be responsible for managing service technicians, coordinating projects, maintaining quality standards, and ensuring customer satisfaction from start to finish.
We offer:
  • Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
  • 401(k) retirement with company match
  • Weekly pay with incentives and bonuses
  • Company events & parties for individuals & families
  • Holiday pay, vacation pay, & paid time off
  • Paid Training
  • And much more...

There is room to grow for the right candidate. We look forward to hearing from you!
Job Requirements:
  • Previous plumbing experinece
  • Previous management experience
  • Pre-employment background check
  • Pre-employment drug screen
  • Valid drivers license
  • Have and maintain a clean driving record

Apply