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Service Manager Jobs in Roy, UT (NOW HIRING)

Burt Brothers

Automotive Service Manager

Roy, UT · On-site

$18 - $29/hr

Automotive Service Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for ...

Salomon

Customer Service Manager - eCommerce

Ogden, UT · Hybrid

Customer Service Manager - eCommerce REPORTS TO: Director, Customer Service BUSINESS AREA: Customer Service LOCATION: Ogden, Utah OVERVIEW We are seeking an eCommerce Customer Service Manager to lead ...

Walmart

Auto Care Center Service Manager

West Haven, UT · On-site

$20 - $33/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

DXP

Shop Manager

Ogden, UT

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... Works closely with the Regional Service Manager to develop and accomplish long-range operating and ...

DXP

Shop Manager

Ogden, UT

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... Works closely with the Regional Service Manager to develop and accomplish long-range operating and ...

DXP Enterprises, Inc.

Shop Manager

Ogden, UT · On-site

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... Responsibilities of the Shop Manager include but are not limited to: * Works closely with the ...

Burt Brothers

Sales & Service Advisor

Layton, UT

$19 - $32/hr

Genuine career growth -- with progression into Service Manager or Management , evidenced by hundreds of team member promotions. Service Advisor: * Greet every guest and deliver a world-class service ...

Burt Brothers

Sales & Service Advisor

Layton, UT

$19 - $32/hr

Genuine career growth - with progression into Service Manager or Management , evidenced by hundreds of team member promotions. Service Advisor: * Greet every guest and deliver a world-class service ...

Maverik Inc.

Foodservice Manager

Kaysville, UT · On-site

$18.47 - $20.47/hr

Food Service Manager Starting pay: $18.47/hr. - $20.47/hr. with both career and growth opportunities! You'll be a great fit if... * Must be 21+ to apply. * Flexible Schedule: Our 24/7 stores require ...

New

Witt O'Brien's

Answering Service Responder I

Ogden, UT · On-site

$41K - $52K/yr

After Hours Service Manager * Location: Hybrid - Ogden, Utah * Position Type: Regular, Full-Time * FLSA Classification: Non-Exempt * Pay: Hourly * Compensation: Commensurate with Experience * Shift:

Witt O'Brien's

Answering Service Responder I

Ogden, UT

$41K - $52K/yr

After Hours Service Manager * Location: Hybrid - Ogden, Utah * Position Type: Regular, Full-Time * FLSA Classification: Non-Exempt * Pay: Hourly * Compensation: Commensurate with Experience * Shift:

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Service Manager information

See Roy, UT salary details

$31.5K

$66.7K

$113K

How much do service manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for service manager in Roy, UT is $66,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Roy, UT? The most popular types of Service jobs in Roy, UT are:
What job categories do people searching Service Manager jobs in Roy, UT look for? The top searched job categories for Service Manager jobs in Roy, UT are:
What cities near Roy, UT are hiring for Service Manager jobs? Cities near Roy, UT with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Roy, UT as of July 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $66,737 per year, or $32.1 per hour.
Automotive Service Manager

Automotive Service Manager

Burt Brothers

Roy, UT • On-site

$18 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Burt Brothers rating

5.3

Company rating: 5.3 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

312th of 361 rated vehicle maintenance

Job description

Automotive Service Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Apply today! Every application is reviewed by a real member of our recruiting team. If you're a match, one of our recruiters will personally call you this week.

Compensation & Benefits
  • Competitive hourly rate + commission and overtime opportunities
  • Paid vacation and holidays
  • Medical, dental, vision, life, and supplemental insurances
  • 401(k) with company match
  • Employee discounts, referral bonuses and ASE reimbursement
  • Genuine career growth - with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.
Service Manager:
  • Lead the service team - train, coach, and motivate techs & advisors to perform at their best
  • Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
  • Drive store performance by hitting and exceeding sales & service targets
  • Partner with Store Manager on daily operations, scheduling, and compliance
  • Keep the shop efficient, safe, and aligned with company standards
  • Ensure every customer gets world-class service that builds loyalty and trust
What Makes You a Great Fit
  • At least 1-3 years of experience in automotive service management or retail repair leadership
  • Strong background in service sales (tires, brakes, maintenance, or mechanical)
  • Proven ability to lead a team in a high-volume, fast-paced environment
  • Excellent communication and problem-solving skills
  • Valid driver's license + ability to lift 70 lbs (jumping in when needed is part of the job)
  • A self-starter who thrives on results, accountability, and growth
  • Open availability, including weekends, to lead and support the team during peak business times

Burt Brothers is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.

Employment Type: Full-Time

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