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Service Manager Jobs in Roy, UT (NOW HIRING)

Witt O'Brien's

Answering Service Responder I

Ogden, UT · On-site

$41K - $52K/yr

After Hours Service Manager * Location: Hybrid - Ogden, Utah * Position Type: Regular, Full-Time * FLSA Classification: Non-Exempt * Pay: Hourly * Compensation: Commensurate with Experience * Shift:

Witt O'Brien's

Answering Service Responder I

Ogden, UT

$41K - $52K/yr

After Hours Service Manager * Location: Hybrid - Ogden, Utah * Position Type: Regular, Full-Time * FLSA Classification: Non-Exempt * Pay: Hourly * Compensation: Commensurate with Experience * Shift:

Intermountain Harley-Davidson

Be Seen First

Motorcycle Service Technician

Riverdale, UT · On-site

$25 - $45/hr

Work closely with Service Advisors and Service Management to ensure a seamless customer experience. * Communicate delays, required parts, or additional work as soon as issues are identified.

SBM Management Services

Customer Service Rep

Ogden, UT · On-site

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...

Service Experts

Service Technician II

Ogden, UT · On-site

The Service Technician II requires basic knowledge of job procedures and tools obtained through ... Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately * Reports ...

Service Experts

Service Technician II

Ogden, UT · On-site

The Service Technician II requires basic knowledge of job procedures and tools obtained through ... Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately * Reports ...

Service Experts

Service Technician II

Ogden, UT · On-site

The Service Technician II requires basic knowledge of job procedures and tools obtained through ... Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately * Reports ...

Service Experts

Service Technician II

Ogden, UT

The Service Technician II requires basic knowledge of job procedures and tools obtained through ... Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately * Reports ...

CRH

Field Service Tech

Brigham City, UT · On-site

Customer Service - Manages difficult or emotional employee situations; Responds promptly to employee needs; Responds to requests for service and assistance; Meets commitments. * Teamwork ...

CRH

Field Service Tech

Brigham City, UT

Customer Service - Manages difficult or emotional employee situations; Responds promptly to employee needs; Responds to requests for service and assistance; Meets commitments. * Teamwork ...

SBM Management Services LP

Customer Service Rep

Ogden, UT · On-site

$15.75 - $21.25/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Roy, UT

Service Manager information

See Roy, UT salary details

$31.5K

$66.7K

$113K

How much do service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service manager in Roy, UT is $66,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Roy, UT? The most popular types of Service jobs in Roy, UT are:
What are popular job titles related to Service Manager jobs in Roy, UT? For Service Manager jobs in Roy, UT, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Roy, UT look for? The top searched job categories for Service Manager jobs in Roy, UT are:
What cities near Roy, UT are hiring for Service Manager jobs? Cities near Roy, UT with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Roy, UT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $66,737 per year, or $32.1 per hour.

Construction Services Manager

Socotec

Salt Lake City, UT • On-site, Remote

Full-time

Re-posted 25 days ago

Job description

Company Description

About SOCOTEC:

SOCOTEC is a provider of niche consulting services within the architecture, engineering and construction industries focusing on high-performance buildings and specialty structures. Through an integrated, holistic approach, our professionals provide solutions for building envelope, energy efficiency, sustainability, code advisory and construction advisory projects. 

SOCOTEC offers competitive salary and benefits, mentorship, training, and social activities.

SOCOTEC is proud to announce that it has been officially certified as a Great Place to Work by the renowned global authority on workplace culture, Great Place to Work®.

Job Description

We are seeking a Construction Services Manager to lead and oversee our Construction Materials Testing (CMT) and Special Inspection operations. This leadership role is responsible for managing personnel, project performance, operational efficiency, quality assurance, client relationships, and business development efforts while supporting the continued growth of the construction services practice.

Responsibilities

  • Manage all aspects of the Construction Materials Testing and Special Inspection operations.
  • Provide leadership and oversight for project managers, field supervisors, laboratory supervisors, dispatch personnel, technicians, and special inspectors.
  • Monitor project performance, staffing levels, workload distribution, and operational efficiency.
  • Review project schedules, budgets, profitability, and resource allocation.
  • Review and approve invoices, project billings, and financial performance metrics.
  • Develop workload projections and staffing plans to support current and future project demands.
  • Lead recruiting, hiring, onboarding, mentoring, performance management, and professional development efforts.
  • Ensure compliance with company quality assurance programs, industry standards, and safety requirements.
  • Support project managers and technical staff in resolving project, client, and operational challenges.
  • Maintain and strengthen client relationships while supporting business development and marketing initiatives.
  • Prepare and review proposals, fee estimates, scopes of work, and materials quantity take-offs.
  • Participate in client meetings, presentations, industry events, and networking activities.
  • Support strategic planning and growth initiatives for the construction services division.
  • Promote a culture of safety, quality, accountability, and customer service throughout the organization.
Qualifications

Required Qualifications

  • Bachelor's degree in Civil Engineering, Construction Management, or a related field; or equivalent combination of education and industry experience.
  • Minimum of 7 years of experience in construction materials testing, special inspections, or construction quality assurance services.
  • Minimum of 3 years of management, supervisory, or operational leadership experience.
  • Previous project management experience within the construction materials testing or inspection industry.
  • Strong understanding of construction materials testing, special inspections, laboratory operations, and field testing procedures.
  • Experience managing project budgets, staffing, schedules, and operational performance.
  • Experience preparing proposals, fee estimates, and materials quantity take-offs.
  • Strong leadership, organizational, problem-solving, and decision-making skills.
  • Excellent verbal and written communication skills.
  • Ability to effectively manage multiple projects, teams, and priorities in a fast-paced environment.

Preferred Qualifications

  • Local experience and familiarity with Utah construction practices, building codes, and industry standards.
  • Professional certifications such as ICC, ACI, NICET, ATTI, WAQTC, or related construction inspection and testing certifications.
  • Experience managing large teams across field, laboratory, dispatch, and project management functions.
  • Established relationships within the local construction, engineering, and development community.
  • Demonstrated success in business development, client management, and operational growth.

Additional Information

Your information will be kept confidential according to EEO guidelines.

For more information, please visit www.socotec.us

Job Type: Full-Time; in-office, with possibility of one day remote/ hybrid schedule

SOCOTEC is an Equal Opportunity Employer.

SOCOTEC is an Equal Opportunity Employer.