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Service Manager Jobs in Roy, UT (NOW HIRING)

DXP Enterprises, Inc.

Shop Manager

Ogden, UT · On-site

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... Responsibilities of the Shop Manager include but are not limited to: * Works closely with the ...

Burt Brothers

Sales & Service Advisor

Layton, UT

$19 - $32/hr

Genuine career growth -- with progression into Service Manager or Management , evidenced by hundreds of team member promotions. Service Advisor: * Greet every guest and deliver a world-class service ...

Burt Brothers

Sales & Service Advisor

Layton, UT · On-site

Genuine career growth -- with progression into Service Manager or Management , evidenced by hundreds of team member promotions. Service Advisor: * Greet every guest and deliver a world-class service ...

Burt Brothers

Sales & Service Advisor

Layton, UT

$19 - $32/hr

Genuine career growth - with progression into Service Manager or Management , evidenced by hundreds of team member promotions. Service Advisor: * Greet every guest and deliver a world-class service ...

Mission Rock Residential LLC

Service Technician

Ogden, UT · On-site

$18 - $20/hr

We are more than a property management company--we're a people-first organization that values ... What You'll Do As a Service Technician, you'll provide excellent customer service to prospective ...

Apply Early

Stord

Customer Experience Manager

Ogden, UT

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of ...

Stord, Inc.

Customer Experience Manager

Ogden, UT · On-site

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of ...

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Service Manager information

See Roy, UT salary details

$31.5K

$66.7K

$113K

How much do service manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for service manager in Roy, UT is $66,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Roy, UT? The most popular types of Service jobs in Roy, UT are:
What job categories do people searching Service Manager jobs in Roy, UT look for? The top searched job categories for Service Manager jobs in Roy, UT are:
What cities near Roy, UT are hiring for Service Manager jobs? Cities near Roy, UT with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Roy, UT as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $66,737 per year, or $32.1 per hour.
Shop Manager

Shop Manager

DXP Enterprises, Inc.

Ogden, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

DXP Enterprises rating

6.9

Company rating: 6.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

139th of 223 rated repair and maintenance companies

Job description

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/
Responsibilities of the Shop Manager include but are not limited to:
  • Works closely with the Regional Service Manager to develop and accomplish long-range operating and service sales growth goals

  • Willingness and ability to perform shop and field repairs when necessary.

  • Plans and directs the work of the Service Technicians, placing particular emphasis on the successful completion of service jobs

  • Continually improves and develops standards for the Service Department

  • Assisting the hiring process of new technicians as the region grows

  • Administers safety, technical, and process training as required for department

  • Organizes shop to accomplish operational goals and advises Regional Service Manager on staff requirements

  • Monitors Service Department to ensure efficient use of man power and compliance with customers' requirements

  • Works with Sales Professionals to prepare technical proposals and support customer needs

  • Works with the Safety Coordinator to ensure that the service department operates according to Company Safety policies, both in the shop and in the field

Qualifications of the Shop Manager include but are not limited to:
  • Experience in pump and/or other rotating equipment required

  • Previous employee management experience

  • Technical competency and familiarity with a variety of field's concepts, practices, and procedures

  • Ability to motivate team and accomplish goals

Additional Information:
This position is a hands-on position. The willingness to perform repairs isa must
Physical Demand: Must be able to lift up to 50lbs unassisted
Working Conditions: Shop Environment/Field/Oil & Gas/ Mine sites/ Refineries
Training/Certifications: N/A
Shift Time/Overtime: Must be able to work overtime as necessary
Travel: Travel to client sites. Must have an acceptable driving record according to company guidelines
Education: High School Diploma or GED
#LI-SS1 #zrsw
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan.
Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.

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