Service Manager Jobs in Roy, UT (NOW HIRING)

Do you want to be part of an award-winning team? Come join Jacobsen, an employee-owned company that has spent the last 100 years working on our greatest passion - building the places where life happens. As a Building Services Supervisor, you will make a significant impact on some of the best projects in the market. As you do so, we'll focus on your professional growth and development, offering on-the-job coaching and valuable experiences to enhance your skills and competencies. Along with all of our employee-owners, you'll participate in our ESOP (Employee Stock Ownership Plan) that rewards your contributions and dedication. If you would like to learn more about our passion, purpose, and history,click here.

Building Service Supervisors serve as our primary JBS field representatives, with client and project specific responsibility and accountability, to (1) build relationships of trust and loyalty by delivering small project construction services in a competitive, timely and reliable fashion, (2) strategically choose and assist in developing new client opportunities, (3) strategically choose project pursuits and structure deals to leverage maximum profitability out these opportunities and (4) favorably differentiate our services and performance from those of our competitors. The person in this position must be an extroverted, business oriented and hands-on talented craftsman to accomplish the above stated objectives.

Your Day to Day

• Manages and implements strategies related to development of new clients
• Manages and implements strategies related to project pursuits and structuring of profitable deals
• Supports JBS group business strategies set by the Building Service Manager
• Supports the utilization of JBS group processes
• Supports and builds JBS group brand with integrity
• Develops and maintains a strong trade contractor network
• Supports reliably servicing client needs
• Is innovative and maintains a can-do attitude when developing project specific means and methods
• Communicates and reinforces the Jacobsen Experience at all levels
• Supports utilization of JBS group directives and procedures
• Supports guidelines for use of JBS assets (people, tools, equipment)
• Manages and is accountable for project-specific performance against established targets and standards
• Focuses project-specific resources on the top performance priorities
• Manages and is accountable for performance against personal revenue and profit targets
• Monitors project-specific progress against goals and performance targets; recommends countermeasures when required
• Monitors and manages deployment of resources (including people and capital) to deliver project-specific results
• Manages business relationships with project-specific suppliers and trade partners
• Manages business relationships with clients

Key Function/Process Management

• In collaboration with Building Service Manager maintain existing and develop new client base
• Meets with clients to prepare, deliver and sell project proposals, ensuring appropriate staffing, schedule and fee strategies are in place.
• Manage project deliveries to satisfy clients while maintaining or enhancing fee expectations
• Ensures the right construction resources are in place to timely and reliably deliver on project commitments
• Leads project-specific teams and supervises project delivery to meet performance requirements
• Oversees the development of future Business Service Supervisors from the technician resource pool through mentoring and coaching
• Takes ownership to ensure the attraction, retention, and development of a high-performance workforce
• Fosters a culture of continuous improvement through a respectful, constructive and energetic style of leadership
• Personifies company culture and values
• Promotes operational motivation and recommends the case for change when needed
• Promotes relentless customer focus
• Supports company people strategies and leadership model in managing project teams
• Acts as thought leader, promoting innovation and leadership
• Mentors /coaches all direct reports and provides advice, guidance, support and direction for their professional development
• Position Specific Leadership
• Supports overall project-specific risk management structure and strategy
• Champions company safety standards and ensures compliance to all Jacobsen safety policies
• Supports maintaining Jacobsen's reputation for best in class construction delivery is maintained

How You Contribute

• Maintaining a relentless focus on meeting and exceeding customer needs and expectations.
• Building business with current customers by delivering on Company promises and creating new business with potential customers in a proactive manner, promoting all construction services.
• Building effective relationships with clients, design teams, subcontractors, suppliers, and user groups that reflect and support Company core values and meeting or exceeding the client's expectations.
• Participating actively in industry, client, and community relations to enhance company image.
• Promoting Company values. Communicating our vision and purpose through service, talent, and actions.
• Serving as a role model and promoting professional behavior.
• Participating in and supporting operations training programs and committing to the development of project staff and of self.
• Demonstrating thorough knowledge of construction cost, scheduling, estimating, purchasing and engineering principles and techniques, as well as accounting principles.
• Demonstrating proven written and verbal communication abilities and proficiency with computer applications, including Microsoft Office suite, ViewPoint and BlueBeam.
• Demonstrating the ability to read, understand and interpret contract documents, drawings, specifications, scopes of work and project schedule.

Education & Experience

Four-year business or technical degree or equivalent combination of education and experience in the construction and/or engineering industry