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Service Manager Jobs in Roy, UT (NOW HIRING)

SBM Management Services LP

Customer Service Rep

Uintah, UT · On-site

$14.75 - $20/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...

SBM Management Services LP

Customer Service Rep

West Haven, UT · On-site

$15 - $20.25/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...

SBM Management Services LP

Customer Service Rep

Ogden, UT

$15.75 - $21.25/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...

SBM Management Services LP

Customer Service Rep

Riverdale, UT · On-site

$15.50 - $21.25/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...

Koenig & Bauer US, Inc

Technician/Mechanic

Magna, UT · Remote

$27 - $46/hr

Service Manager Standard Schedule: Standard work schedule is Monday - Friday and hours vary; but must be able to work weekends, early mornings, and some evenings FLSA Status: Non-Exempt/Hourly ...

Wendy's

Assistant Manager

Syracuse, UT

$20/hr

The ideal candidate will be customer service focused and goal oriented! The management career path at Wendy's.... * Crew Member: Consistently shows up on time, pays attention, strive to do his/her ...

Wendy's

Assistant Manager

Syracuse, UT · On-site

$20/hr

The ideal candidate will be customer service focused and goal oriented! The management career path at Wendy's.... * Crew Member: Consistently shows up on time, pays attention, strive to do his/her ...

Budget Rent a Car

Car Detailer

Salt Lake City, UT · On-site

$18/hr

Inspecting for auto body damage, checking for dash warning lights, and reporting any new damage/mechanical problems to the service manager * Be able to drive a variety of vehicles confidently and ...

Landmark Excavating

Bulldozer Foreman (Ogden)

Ogden, UT

$30.50 - $37.25/hr

Direct and manage a crew of operators and laborers to execute grading and earthmoving tasks efficiently. * Equipment Operation: Operate and oversee the use of Caterpillar, John Deere, or Komatsu ...

Wendy's

Assistant General Manager

Syracuse, UT · On-site

$40K/yr

The ideal candidate will be customer service focused and goal oriented! The management career path at Wendy's.... * Crew Member: Consistently shows up on time, pays attention, strive to do his/her ...

Wendy's

Assistant General Manager

Syracuse, UT

$40K/yr

The ideal candidate will be customer service focused and goal oriented! The management career path at Wendy's.... * Crew Member: Consistently shows up on time, pays attention, strive to do his/her ...

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All JobsService JobsService Manager JobsService Manager Jobs in Roy, UT

Service Manager information

See Roy, UT salary details

$31.5K

$66.7K

$113K

How much do service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service manager in Roy, UT is $66,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Roy, UT? The most popular types of Service jobs in Roy, UT are:
What are popular job titles related to Service Manager jobs in Roy, UT? For Service Manager jobs in Roy, UT, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Roy, UT look for? The top searched job categories for Service Manager jobs in Roy, UT are:
What cities near Roy, UT are hiring for Service Manager jobs? Cities near Roy, UT with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Roy, UT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $66,737 per year, or $32.1 per hour.

Customer Service Rep

SBM Management Services LP

Harrisville, UT

$16 - $21.75/hr

Full-time

Re-posted 11 days ago

SBM Management Services rating

5.7

Company rating: 5.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

202nd of 251 rated facilities management

Job description

Title:Customer Service RepJob Description:

Job Overview

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Perform janitorial duties

  • Perform all duties listed on the daily schedule

  • Operate motorized cleaning equipment

  • Maintain daily upkeep of assigned area

  • Report incidents and hazardous conditions to supervisor

  • Comply with safety rules, policies, and procedures

  • Perform work assignments in a team with other employees

  • Perform repetitive tasks

  • Maintain clean work area

  • Follow all protocols, company procedures, policies, and rules

  • Take direction and respond to supervision

  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner

  • Fill in during staff shortage

  • Support shift lead in completing punch-list items

  • Use proper personal protective equipment

  • Present a professional appearance and conduct

  • Understand customer service and satisfaction

  • Understand reporting systems, and of the environment

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/ or Experience:No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: May be required to have a valid driver's license.Completed all safety and task training certification. May be required to be forklift certified.

Knowledge, Skills, and Abilities:

Bilingual a plus

Ability to read and interpret instructions, procedures, manuals, and other documents

Strong verbal and written communication skills.

Knowledge of cleaning methods and equipment and willing to share with team.

Knowledge of the upkeep and care of the cleaning equipment.

Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Supervisory Responsibilities

This position has no supervisory responsibilities.

  • Physical Demands & Work Environment

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Compensation and Shift:

Monday - Friday 4:00 am - 12:30 pm

$ 16.50 per hour

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers - SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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