Service Manager
Provo, UT · On-site
The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...
Quick apply
Provo, UT · On-site
The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...
Quick apply
Provo, UT · On-site
The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...
Provo, UT · On-site
The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...
Provo, UT · On-site
The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...
Provo, UT · On-site
The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...
Provo, UT · On-site
The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...
The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...
The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...
$60K - $80K/yr
The Service Manager will be responsible for leading and growing the service department through continuous improvement and innovation to support Bish's RV's goal of transforming the RV Service ...
$60K - $80K/yr
The Service Manager will be responsible for leading and growing the service department through continuous improvement and innovation to support Bish's RV's goal of transforming the RV Service ...
American Fork, UT · On-site
$60K - $80K/yr
The Service Manager will be responsible for leading and growing the service department through continuous improvement and innovation to support Bish's RV's goal of transforming the RV Service ...
American Fork, UT · On-site
$60K - $80K/yr
The Service Manager will be responsible for leading and growing the service department through continuous improvement and innovation to support Bish's RV's goal of transforming the RV Service ...
$60K - $80K/yr
The Service Manager will be responsible for leading and growing the service department through continuous improvement and innovation to support Bish's RV's goal of transforming the RV Service ...
Quick apply
$60K - $80K/yr
The Service Manager will be responsible for leading and growing the service department through continuous improvement and innovation to support Bish's RV's goal of transforming the RV Service ...
Orem, UT · On-site
One (1) year previous experience in full service (including bar) restaurant management * Certification in food safety. SERVE safe * Willingness to relocate within the assigned region. * Computer ...
Orem, UT · On-site
One (1) year previous experience in full service (including bar) restaurant management * Certification in food safety. SERVE safe * Willingness to relocate within the assigned region. * Computer ...
Orem, UT · On-site
One (1) year previous experience in full service (including bar) restaurant management * Certification in food safety. SERVE safe * Willingness to relocate within the assigned region. * Computer ...
Orem, UT · On-site
One (1) year previous experience in full service (including bar) restaurant management * Certification in food safety. SERVE safe * Willingness to relocate within the assigned region. * Computer ...
One (1) year previous experience in full service (including bar) restaurant management * Certification in food safety. SERVE safe * Willingness to relocate within the assigned region. * Computer ...
One (1) year previous experience in full service (including bar) restaurant management * Certification in food safety. SERVE safe * Willingness to relocate within the assigned region. * Computer ...
American Fork, UT · On-site
$75K - $90K/yr
Description Automotive Service Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our ...
American Fork, UT · On-site
$75K - $90K/yr
Description Automotive Service Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our ...
Highland, UT · On-site
$75K - $90K/yr
Automotive Service Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for ...
Highland, UT · On-site
$75K - $90K/yr
Automotive Service Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for ...
Lehi, UT · On-site
$90K/yr
Customer Service Manager Location: Lehi, UT Employment Type: Full-Time Compensation : $100,000 + bonus Serenity is hiring a Customer Service Manager to take full ownership of a high-volume service ...
New
Lehi, UT · On-site
$90K/yr
Customer Service Manager Location: Lehi, UT Employment Type: Full-Time Compensation : $100,000 + bonus Serenity is hiring a Customer Service Manager to take full ownership of a high-volume service ...
New
Customer Service Manager Location: Lehi, UT Employment Type: Full-Time Compensation : $100,000 + bonus Serenity is hiring a Customer Service Manager to take full ownership of a high-volume service ...
New
Customer Service Manager Location: Lehi, UT Employment Type: Full-Time Compensation : $100,000 + bonus Serenity is hiring a Customer Service Manager to take full ownership of a high-volume service ...
New
Orem, UT · On-site
$20 - $26.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Orem, UT · On-site
$20 - $26.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...
What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...
Draper, UT · On-site
What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...
Draper, UT · On-site
What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...
Draper, UT · On-site
Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...
Draper, UT · On-site
Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...
Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...
Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...
Draper, UT · On-site
$18.90 - $20.40/hr
Communicates openly and frequently with the Lead Customer Service Manager and Store Director * Assists as needed to ensure the success of the store as a whole MARGINIAL DUTIES & RESPONSIBILITIES:
Draper, UT · On-site
$18.90 - $20.40/hr
Communicates openly and frequently with the Lead Customer Service Manager and Store Director * Assists as needed to ensure the success of the store as a whole MARGINIAL DUTIES & RESPONSIBILITIES:
$30.7K - $37.9K
6% of jobs
$37.9K - $45.1K
11% of jobs
$48.6K is the 25th percentile. Wages below this are outliers.
$45.1K - $52.4K
16% of jobs
$52.4K - $59.6K
16% of jobs
The median wage is $59.9K / yr.
$59.6K - $66.8K
15% of jobs
$72.3K is the 75th percentile. Wages above this are outliers.
$66.8K - $74.1K
14% of jobs
$74.1K - $81.3K
9% of jobs
$81.3K - $88.5K
5% of jobs
$88.5K - $95.8K
4% of jobs
$95.8K - $103K
2% of jobs
$103K - $110.2K
1% of jobs
$30.7K
$65.1K
$110.2K
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
Full-time
Medical, Dental, Retirement, PTO
Posted 6 days ago
Salt Lake Valley and Sky Auto Group is currently accepting applications for an Experienced Service Manager at our Provo Ford Location.
This leadership role involves coordinating all aspects of the service department to deliver exceptional automotive service experiences to our employees and guests. This position is essential to the success and growth of both our dealership and the organization.
We are seeking results-driven leaders who excel at fostering and maintaining strong, collaborative team environments.
Responsibilities:
The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service quality standards.
Requirements:
The ideal candidate for this position should have previous experience in service management, exceptional communication skills, strong leadership qualities, and the ability to multitask effectively.
Benefits:
Some of the benefits of this position include competitive compensation, room for growth within the company, medical, dental, holiday, vacation, 401(k), and the opportunity to work with a dedicated team.
About the company:
Salt Lake Valley/Sky Auto Group is a reputable company in the automotive industry, known for its commitment to providing top-notch service to its customers. The company values teamwork, professionalism, and customer satisfaction above all else.