1

Service Manager Jobs in Springville, UT (NOW HIRING)

The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...

The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...

The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...

The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...

The Service Manager will be responsible for leading and growing the service department through continuous improvement and innovation to support Bish's RV's goal of transforming the RV Service ...

Service Manager

American Fork, UT · On-site

$60K - $80K/yr

The Service Manager will be responsible for leading and growing the service department through continuous improvement and innovation to support Bish's RV's goal of transforming the RV Service ...

The Service Manager will be responsible for leading and growing the service department through continuous improvement and innovation to support Bish's RV's goal of transforming the RV Service ...

One (1) year previous experience in full service (including bar) restaurant management * Certification in food safety. SERVE safe * Willingness to relocate within the assigned region. * Computer ...

One (1) year previous experience in full service (including bar) restaurant management * Certification in food safety. SERVE safe * Willingness to relocate within the assigned region. * Computer ...

One (1) year previous experience in full service (including bar) restaurant management * Certification in food safety. SERVE safe * Willingness to relocate within the assigned region. * Computer ...

Automotive Service Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for ...

Operations/Service Manager

Orem, UT · On-site

$20 - $26.65/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Customer Service Manager

Draper, UT · On-site

$18.90 - $20.40/hr

Communicates openly and frequently with the Lead Customer Service Manager and Store Director * Assists as needed to ensure the success of the store as a whole MARGINIAL DUTIES & RESPONSIBILITIES:

next page

Showing results 1-20

Service Manager information

See Springville, UT salary details

$30.7K

$65.1K

$110.2K

How much do service manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for service manager in Springville, UT is $65,075.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $74,900.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What job categories do people searching Service Manager jobs in Springville, UT look for? The top searched job categories for Service Manager jobs in Springville, UT are:
What cities near Springville, UT are hiring for Service Manager jobs? Cities near Springville, UT with the most Service Manager job openings:

Service Manager

Sky Ford of Provo

Provo, UT • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 6 days ago


Job description

Salt Lake Valley and Sky Auto Group is currently accepting applications for an Experienced Service Manager at our Provo Ford Location. 

This leadership role involves coordinating all aspects of the service department to deliver exceptional automotive service experiences to our employees and guests. This position is essential to the success and growth of both our dealership and the organization. 

We are seeking results-driven leaders who excel at fostering and maintaining strong, collaborative team environments.

Responsibilities:

The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service quality standards.

  • Daily leadership of the service team through communication and involved accountability.
  • Collaborate with service director and owner on current and future department needs.
  • Payroll and time keeping obligations to ensure all employees are paid accurately and on time.
  • Maintain a service guest follow up system that supports repeat and referral business and contributes to positive experiences.
  • Hire and supervise all service department personnel, as well as monitor their ongoing performance.
  • Craft goals and objectives for the department, which include monthly and annual operating forecasts and budgets. 
  • Marketing plans to increase car counts, and develop new business.
  • Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.
  • Oversee financial statements and schedules. 
  • Manufacturer Warranty accounting and compliance.

Requirements:

The ideal candidate for this position should have previous experience in service management, exceptional communication skills, strong leadership qualities, and the ability to multitask effectively.

  • Team leadership experience with valid references will be required.
  • Experience in Service Management for Ford is preferred.
  • Service Advisor experience for General Motors, Chrysler Dodge Jeep Ram or Ford is preferred.
  • Automotive shop and/or dealership service experience is required for consideration.
  • Clean driving record & valid driver's license.
  • Driven personality, eager to improve and able to work within and support internal teams.

Benefits:

Some of the benefits of this position include competitive compensation, room for growth within the company, medical, dental, holiday, vacation, 401(k), and the opportunity to work with a dedicated team.

About the company:

Salt Lake Valley/Sky Auto Group is a reputable company in the automotive industry, known for its commitment to providing top-notch service to its customers. The company values teamwork, professionalism, and customer satisfaction above all else.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.