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Service Manager Jobs in Springville, UT (NOW HIRING)

Burt Brothers

Sales & Service Advisor

American Fork, UT · On-site

Genuine career growth -- with progression into Service Manager or Management , evidenced by hundreds of team member promotions. Service Advisor: * Greet every guest and deliver a world-class service ...

Burt Brothers

Sales & Service Advisor

Highland, UT

$18 - $30/hr

Genuine career growth -- with progression into Service Manager or Management , evidenced by hundreds of team member promotions. Service Advisor: * Greet every guest and deliver a world-class service ...

Burt Brothers

Sales & Service Advisor

Highland, UT · On-site

$18 - $30/hr

Genuine career growth - with progression into Service Manager or Management , evidenced by hundreds of team member promotions. Service Advisor: * Greet every guest and deliver a world-class service ...

Burt Brothers

Sales & Service Advisor

Highland, UT · On-site

Genuine career growth - with progression into Service Manager or Management , evidenced by hundreds of team member promotions. Service Advisor: * Greet every guest and deliver a world-class service ...

FatCats

Attractions Manager

Saratoga Springs, UT · On-site

$50K - $60K/yr

Partner with the Training & Guest Service Manager and Assistant General Manager to develop growth plans for team members. * Assist with the orders/inventory, replenishment, and functionality of our ...

Verisk

Customer Care Manager

Lehi, UT · On-site

$100 - $125/hr

Monitor and manage real-time service operations, including: * Call and chat queues * Average speed of answer (ASA) * Abandon rates * Contact volume and backlog health * Adjust staffing, priorities ...

Verisk

Customer Care Manager

Lehi, UT · On-site

You will be responsible for managing team performance, monitoring real-time service delivery, coaching team members, and partnering cross-functionally to continuously improve customer outcomes. This ...

Orion

Manager, Client Services

Lehi, UT · Hybrid

$72K - $110K/yr

... service and achieving our organizational goals. As we continue to evolve and live our Orion values ... Actively manage team members to ensure an unparalleled advisor experience Measure, document, and ...

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Service Manager information

See Springville, UT salary details

$30.5K

$64.7K

$109.6K

How much do service manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for service manager in Springville, UT is $64,695.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $74,400.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Springville, UT?

The most popular types of Service jobs in Springville, UT are:

What are popular job titles related to Service Manager jobs in Springville, UT?

For Service Manager jobs in Springville, UT, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Springville, UT look for?

The top searched job categories for Service Manager jobs in Springville, UT are:

What cities near Springville, UT are hiring for Service Manager jobs?

Cities near Springville, UT with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Springville, UT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $65,075 per year, or $31.3 per hour.

Sales & Service Advisor

American Fork, UT • On-site

Burt Brothers
See more jobs at Burt Brothersexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Burt Brothers rating

5.3

Company rating: 5.3 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

320th of 375 rated vehicle maintenance

Job description

Description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Apply today! Every application is reviewed by a real member of our recruiting team. If you’re a match, one of our recruiters will personally call you this week.

Compensation & Benefits   
  • Competitive hourly rate + commission and overtime opportunities
  • Paid vacation and  holidays
  • Medical, dental, vision, life, and supplemental insurances
  • 401(k) with company match
  • Employee discounts, referral bonuses and ASE reimbursement
  • Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.
Service Advisor:
  • Greet every guest and deliver a world-class service experience
  • Act as the liaison between customer and technician — translate mechanical into clear recommendations
  • Confidently sell tires, wheels, repairs, warranties, and services
  • Perform visual inspections and document findings
  • Build lasting relationships that turn first-time guests into lifelong customers
  • Help maintain showroom and inventory standards
  • Partner with the team to keep operations smooth, efficient, and safe
What Makes You a Great Fit
  • 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
  • Proven ability to sell services and build trust
  • Strong communication and organizational skills
  • A self-starter with problem-solving ability and team spirit
  • Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
  • Hungry to learn, grow, and lead
  • Flexible availability, including weekends, to serve customers when they need us most

Burt Brothers is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.

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