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Service Manager Jobs in Rio Rancho, NM (NOW HIRING)

As an Automotive Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong ...

As an Automotive Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Santa Fe, NM · On-site

$5K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Albuquerque, NM · On-site

$55K - $65K/yr

Responsibilities As a HomeTeam Service Manager, you can expect to: * Ensure daily assigned revenue is completed * Maintain a high level of service quality * Standardize pest control technician ...

DH Pace Company, Inc. aspires to hire a Service Manager in our Albuquerque, NM office! We sell, service, and install every type of door you can imagine! Our managers are skilled at scheduling ...

DH Pace Company, Inc. aspires to hire a Service Manager in our Albuquerque, NM office! We sell, service, and install every type of door you can imagine! Our managers are skilled at scheduling ...

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

Responsibilities As a HomeTeam Service Manager, you can expect to: * Ensure daily assigned revenue is completed * Maintain a high level of service quality * Standardize pest control technician ...

DH Pace Company, Inc. aspires to hire a Service Manager in our Albuquerque, NM office! We sell, service, and install every type of door you can imagine! Our managers are skilled at scheduling ...

The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. Overview of Responsibilities * Positively ...

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Service Manager information

See Rio Rancho, NM salary details

$31K

$65.8K

$111.5K

How much do service manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for service manager in Rio Rancho, NM is $65,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $75,700.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What are the most commonly searched types of Service jobs in Rio Rancho, NM? The most popular types of Service jobs in Rio Rancho, NM are:
What job categories do people searching Service Manager jobs in Rio Rancho, NM look for? The top searched job categories for Service Manager jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Service Manager jobs? Cities near Rio Rancho, NM with the most Service Manager job openings:

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience. 

The primary responsibility of the Service Manager is to oversee the service department and drive operational success; technicians, service advisors, service call center, lot attendants, detailers and shuttle driver, etc. 

  • Manage employee schedules and pay plans 
  • Forecast goals and objectives for the department and strive to meet them
  • Work with the Parts Manager to ensure a timely turnaround of parts needed for internal jobs
  • Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner
  • Attend manager meetings and conduct service department meetings
  • Prepare and administer an annual operating budget for the service department
  • Maintain Asburys specified service customer pay gross profit growth
  • Maintain technician proficiency as specified by Asbury standards
  • Partner with technical schools to recruit technicians
  • Partner with OEM and other third party vendors
  • Handle and resolve customer complaints
  • Motivate, train, develop and reward employees
  • Communicate with customers about maintenance and service work needed effectively
  • Continue to maintain Asbury's value, quality, and integrity
  • Provide and maintain a safe work place and environment for employees and customers
  • Other duties to be determined by management
  • Strong customer service skills are a must
  • Must be able to manage a team, motivate and develop
  • Experience with CDK or other automotive software required
  • Strong technical aptitude is required
  • Proven track record to grow the fixed operation business through excellent CSI, advertising, managing utilization and proficiency of the shop
  • Must have 3+ years as an automotive Service Writer/Service Assistant Manager
  • Previous automotive Service Management experience is required
  • Must be able to manage in a fast paced work environment
  • Must be able to pass pre-employment screens (background & drug test)

Company Benefits:

Pay and Recognition:

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

INDMANAGER