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Service Manager Jobs in Bloomfield, NM (NOW HIRING)

Archrock

Service Manager

Farmington, NM · On-site

Coordinates work with other Service Managers/Coordinators to minimize equipment downtime and most effectively utilize personnel. (~10%) - Evaluates safety, quality, schedule and budget performance ...

Archrock

Service Manager

Farmington, NM · On-site

Coordinates work with other Service Managers/Coordinators to minimize equipment downtime and most effectively utilize personnel. (~10%) - Evaluates safety, quality, schedule and budget performance ...

Archrock

Service Manager

Farmington, NM · On-site

Manage labor to deliver company maintenance standard. * Exhibit strong customer service, interpersonal, negotiation, coaching and leadership skills. * Participate in weekly management reviews of ...

Archrock

Service Manager

Farmington, NM · On-site

Coordinates work with other Service Managers/Coordinators to minimize equipment downtime and most effectively utilize personnel. (~10%) - Evaluates safety, quality, schedule and budget performance ...

Texas Roadhouse

Service Manager

Farmington, NM

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Farmington, NM · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Archrock

Service Manager

Farmington, NM · On-site

Manage labor to deliver company maintenance standard. * Exhibit strong customer service, interpersonal, negotiation, coaching and leadership skills. * Participate in weekly management reviews of ...

Archrock

Service Manager

Farmington, NM · On-site

Manage labor to deliver company maintenance standard. * Exhibit strong customer service, interpersonal, negotiation, coaching and leadership skills. * Participate in weekly management reviews of ...

Texas Roadhouse

Assistant Service Manager

Farmington, NM · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Farmington, NM · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

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Service Manager information

See Bloomfield, NM salary details

$28.8K

$61K

$103.4K

How much do service manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for service manager in Bloomfield, NM is $61,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $70,200.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are popular job titles related to Service Manager jobs in Bloomfield, NM?

For Service Manager jobs in Bloomfield, NM, the most frequently searched job titles are:

What cities near Bloomfield, NM are hiring for Service Manager jobs?

Cities near Bloomfield, NM with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Bloomfield, NM as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $61,035 per year, or $29.3 per hour.

Service Manager

Archrock

Farmington, NM • On-site

Full-time

Re-posted 28 days ago

Archrock rating

8.2

Company rating: 8.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

27th of 87 rated oil and gas companies

Job description


Efficiently deploys and manages equipment, materials, and personnel to job sites with a focus of optimizing costs and maximizing manpower utilization. Implements company maintenance standards. Creates customer satisfaction by providing technical and operational expertise and service excellence. Creates employee satisfaction by ensuring that employees are set up for success and ensures employee engagement and retention. Spends the majority of time in the field performing PM audits, unit inspections, guiding, mentoring, monitoring performance, and attending customer meetings. On a very limited basis, spends time doing the work of the FST.
Responsibilities
Essential Duties: (Approximate % of Time Spent)
- Effectively coordinates the deployment of equipment, materials and personnel to job sites at optimum utilization and minimum cost across one or more service delivery processes such as basic preventative maintenance or call out / repair. (~20%)
- Ensures that Service Requests (SR's) are initiated, managed and processed in a timely manner. Manages labor to deliver company maintenance standard. (~30%)
- Compiles and conveys job-specific information to Field Service Technicians, other Service Managers and/or Senior Manager(s). Coordinates work with other Service Managers/Coordinators to minimize equipment downtime and most effectively utilize personnel. (~10%)
- Evaluates safety, quality, schedule and budget performance versus benchmarks. Participates in weekly management reviews of operational measures and corrective actions, evaluates against benchmarks, and develops, communicates and executes action plans for improvement. (~10%)
- Serves as the primary customer contact for the service area and provides technical/operational expertise in response to customer inquiries. Makes pre- and post-job callbacks to customers. (~10%)
- Participates in the purchase of parts/ core return, tools, capex submittals, and vehicle requests per the delegation of authority. (~10%)
- Manages annual budget and implements operational standards and processes. (~10%)
Non-Essential Duties: Performs other duties as assigned.
All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times
Qualifications
Skills and Abilities:
Ability to:
  • Perform all essential duties.
  • Champion service quality, health, safety, environmental policies, standards and process improvement.
  • Demonstrate strong organizational, labor planning and scheduling, and process/change management skills.
  • Exhibit strong customer service, interpersonal, negotiation, coaching and leadership skills.
  • Demonstrate effective written and verbal communication skills.
  • Effectively coordinate deployment of equipment, materials and personnel to job sites at optimum utilization and minimum cost across one or more service delivery processes.
  • Manage labor to deliver company maintenance standard.
  • Exhibit strong customer service, interpersonal, negotiation, coaching and leadership skills.
  • Participate in weekly management reviews of operational measures and corrective actions, evaluate against benchmarks, and develop, communicate and execute action plans for improvement.
  • Manage annual budget and implement operational standards and processes.

Proficient with:
  • Microsoft Office (Word, Excel, Outlook, PowerPoint etc.) and PC Skills

Knowledge:
  • Comprehensive knowledge of Field Service operations.
  • Knowledge of service operations administration, procedures, budgets, planning, scheduling, and equipment and personnel requirements.
  • Understanding of financial implications of decisions.
  • Thorough knowledge of relevant HSE procedures and regulations.
  • Fully understands customer's production facilities and equipment.
  • Working knowledge of engine and compressor equipment used in the area.
  • Fully understands all processes and systems how compressor works regardless of types, makes or models used in the region.

Minimum Education and Certification:
  • High school diploma or equivalent (required), Associate's degree / technical degree preferred.
  • Valid driver's license and a good driving record.

Minimum Experience:
  • Typically, at least 8-10 years related or equivalent experience as a Service Technician and at least 3 years' experience in a lead role.
  • Demonstrated history of successful and safe service experience.

Leadership:
  • Manages all resources (personnel, equipment, materials, facilities, budget and reputation) for assigned area. Coordinates schedules and sets priorities to ensure task completion.
  • Assesses training needs and ensures team members receive appropriate training and that training programs are utilized. Improves technical training gaps.
  • Ensures that employees are set up to be successful through the various programs such as feedback and recognition.
  • Coaches and counsels leads to improve supervisory, team building and problem resolution skills, as appropriate.
  • Responsible for performance management and employee development. Manages hire, fire, job and salary change actions per delegation of authority and required approvals.
  • Implements, manages, and communicates work standards and performance metrics for the assigned team.

Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
  • Must be fit for duty for the job tasks being performed.
  • Must meet the medical requirements necessary to wear PPE (includes respiratory protection medical requirements) as required by role.
  • Frequently required to display good manual dexterity and to reach with hands and arms.
  • Constantly required to talk and hear.
  • Frequently required to sit while driving or using a PC.
  • Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.
  • Occasionally required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds.
  • Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.
  • Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders.
  • Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.

Problem Solving and Innovation:
  • Analyzes service and budget performance data on an on-going basis and develops recovery plans as needed.
  • Finds immediate solutions to prevent escalation and solutions to resolve conflicts.
  • Implements preventative and corrective actions in a timely manner.
  • Expected to drive process improvements and to teach others to identify opportunities, provide ideas, methods and innovations and to implement improvements to enhance safety, teamwork, efficiency and quality.

Impact:
  • Full responsibility and impact on planning, scheduling and procedural change for service area.
  • Monitors and approves overtime and ensures compliance with budget and reports on variances.
  • Accountable for service area HSE performance, service quality, and customer satisfaction.
  • Assists with preparation of the budget for assigned area, manages to budget and reports variances.

This job description is a summary of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks, as assigned by a supervisor, regardless of job title or routine job duties.
About Us
Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own compression equipment. With approximately 1,000 employees, our unmatched expertise and team of highly qualified, certified technicians are backed by more than 70 years of industry experience.
Archrock is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
About the Team
At Archrock, we value our people, over and above the generous compensation and benefits we offer. We strive to be good stewards of their careers. Career paths are well defined and room for growth is available to everyone. Employees have the flexibility and support to pursue different roles within the company. And in an operation that has locations across the United States they have the freedom to relocate if they desire.

What Archrock employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Archrock

Sourced by ZipRecruiter

Our mission is to power a cleaner America by delivering reliable, efficient, and sustainable energy solutions to our customers. So if you're looking for a company that values your contributions and is committed to powering a cleaner America, Archrock is the place for you. Join us today and be a part of a team that's making a difference in the world.

Industry

Oil and gas extraction

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

Year founded

1954

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