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Service Coordinator Jobs in Rio Rancho, NM (NOW HIRING)

Family Service Coordinator ???? Location: Albuquerque, NM ???? Schedule: Monday - Friday | 8:00 AM - 5:00 PM ???? Pay Rate: $21.00/hour | Pay Range: SP 2 ???? Closing Date: Open Until Filled About ...

FAMILY SERVICE COORDINATOR

Los Lunas, NM · On-site

$19.25 - $25.25/hr

Family Service Coordination * Conduct individual intake/enrollments, schedule evaluations/assessments to determine a childs eligibility for services, facilitate, and lead team meetings, write and ...

FSS Service Coordinator

Albuquerque, NM

$19.50 - $25.75/hr

Follow Service Coordination policies and procedures as outlined by funding and regulatory agencies, including Alta Mira Specialized Family Services. * Serve as a resource for clients and other ...

Follow Service Coordination policies and procedures as outlined by funding and regulatory agencies, including Alta Mira Specialized Family Services. * Serve as a resource for clients and other ...

FSS Service Coordinator

Albuquerque, NM · On-site

$18.25 - $24.25/hr

Follow Service Coordination policies and procedures as outlined by funding and regulatory agencies, including Alta Mira Specialized Family Services. * Serve as a resource for clients and other ...

FSS Service Coordinator

Albuquerque, NM

$18.25 - $24.25/hr

Follow Service Coordination policies and procedures as outlined by funding and regulatory agencies, including Alta Mira Specialized Family Services. * Serve as a resource for clients and other ...

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Service Coordinator information

See Rio Rancho, NM salary details

$12

$21

$32

How much do service coordinator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for service coordinator in Rio Rancho, NM is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $22.60 per hour, depending on experience, location, and employer.

How does a Service Coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

What does a Service Coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

What are the key skills and qualifications needed to thrive as a Service Coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.
What are the most commonly searched types of Service jobs in Rio Rancho, NM? The most popular types of Service jobs in Rio Rancho, NM are:
What job categories do people searching Service Coordinator jobs in Rio Rancho, NM look for? The top searched job categories for Service Coordinator jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Service Coordinator jobs? Cities near Rio Rancho, NM with the most Service Coordinator job openings:
Service Coordinator

$16 - $18/hr

Other

Posted 6 days ago


Mission Rock Residential rating

6.1

Company rating: 6.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

143rd of 209 rated facilities management


Job description

Description

POSITION OVERVIEW 


The Service Coordinator is responsible for planning, coordinating, and delivering resident services for households with children in a Low-Income Housing Tax Credit (LIHTC) community. This position ensures compliance with the New Mexico Mortgage Finance Authority (MFA) Qualified Allocation Plan (QAP) by providing service coordination, enrichment programming, and resource linkage that supports resident stability, wellness, and self-sufficiency.


ESSENTIAL FUNCTIONS OF THE JOB 

  • Provide a minimum level of onsite service coordination and?maintain?regular availability to residents
  • Serve as the primary liaison between residents and community-based service providers, ensuring access to services such as education, health, employment, and family support
  • Provide information and advocacy to connect residents with available community and onsite services
  • Develop, implement, and coordinate enrichment programs for households with children (e.g., tutoring, job readiness, wellness programs)
  • Organize community-building events and activities that support family engagement and resident stability
  • Maintain confidential records and documentation of services, participation, and outcomes
  • Coordinate and maintain partnerships with qualified service providers and ensure executed MOUs or service agreements are in place? 
  • Maintain compliance with LIHTC and MFA requirements, including documentation, reporting, and adherence to the Land Use Restriction Agreement (LURA) 
  • Monitor service delivery to ensure no lapse greater than 30 days and notify leadership of any service interruptions
  • Support property compliance efforts by maintaining program records for audits and regulatory reviews

Requirements

Knowledge 

  • Knowledge of LIHTC program requirements and New Mexico MFA QAP expectations 
  • Understanding of community resources, social services, and family support programs 
  • Knowledge of Fair Housing laws and resident rights


Skills 

  • Strong communication and interpersonal skills 
  • Ability to build partnerships with community organizations 
  • Organization and documentation skills for compliance tracking 
  • Ability to facilitate programs and engage residents 


Abilities 

  • Ability to work independently and manage multiple priorities
  • Ability to maintain confidentiality and professional boundaries 
  • Ability to ensure compliance with regulatory and reporting requirements
  • Physical Requirements and Working Conditions 
  • Office environment with frequent computer and phone use 
  • Must be able to lift 20 pounds at times 
  • Frequent to constant sitting; occasionally standing and walking 
  • Regular use of hands for keyboarding and handling documents 
  • Ability to communicate effectively through written and verbal means 
  • Continual need to maintain focus, follow established procedures, and manage multiple tasks 
  • Must be able to perform essential job functions with or without reasonable accommodation 


EXPERIENCE AND EDUCATIONAL REQUIREMENTS 

  • Bachelor's degree in social work, human services, education, or related field preferred
  • At least two years of experience in resident services, case management, or community outreach required
  • Experience working with families and children strongly preferred