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Service Coordinator Jobs in Rio Rancho, NM (NOW HIRING)

Penske

Maintenance Coordinator

Albuquerque, NM

$21.50/hr

Partner with Customer Service Coordinator to ensure repairs are being scheduled as parts are available Vendor support and accountability & ensuring payments are being processed correctly Process ...

Penske

Maintenance Coordinator

Albuquerque, NM · On-site

$21.50/hr

... service support while mitigating risk of inventory loss. • Maintain optimal inventory levels ... Coordinator to ensure repairs are being scheduled as parts are available • Vendor support and ...

Penske

Maintenance Coordinator

Albuquerque, NM · On-site

$21.50/hr

Partner with Customer Service Coordinator to ensure repairs are being scheduled as parts are available Vendor support and accountability & ensuring payments are being processed correctly Process ...

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Service Coordinator information

See Rio Rancho, NM salary details

$12

$21

$32

How much do service coordinator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for service coordinator in Rio Rancho, NM is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $22.60 per hour, depending on experience, location, and employer.

How does a Service Coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

What does a Service Coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

What are the key skills and qualifications needed to thrive as a Service Coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.
What are the most commonly searched types of Service jobs in Rio Rancho, NM? The most popular types of Service jobs in Rio Rancho, NM are:
What job categories do people searching Service Coordinator jobs in Rio Rancho, NM look for? The top searched job categories for Service Coordinator jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Service Coordinator jobs? Cities near Rio Rancho, NM with the most Service Coordinator job openings:
Service Coordinator jobs near you

Bilingual Early Intervention Service Coordinator

Altamira NM

Albuquerque, NM • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Are you bilingual? Do you love working with families and children? Do you have a degree? Then this job is for you!
Alta Mira is a non-profit organization that has been supporting individuals with developmental or intellectual delays or disabilities, and their families, since 1985. We provide services to all age groups. We support over 800 children annually through our Early Intervention Program and 1500 adults in our Family Support Services. We employ over 60 employees and 250 independent contractors. We are an excellent employer with a high level of schedule flexibility and very rich benefits. We are one of New Mexico's Top Workplaces in the category of work/life balance.
This is a full-time, 40-hour-per-week position.
Some of our benefits include:
Paid Time Off - from 150 to 304 hours a year
Paid Sick Leave - 1 hour for every 30 hours worked
Paid Holidays - 5 holidays per year
Winter Break - agency is closed from December 24th through New Year's Day (paid)
Educational Leave - 40 hours after 6 months of employment
Bereavement Leave - up to 24 hours
Medical - 3 plans to choose from through BCBS, ranging in premiums from $0 to $159.21.
Dental - free
Vision - vision through VSP at $2.05
SIMPLE IRA - Matched $1 for $1 by the agency for the first 3% of employees' annual pay
Group life and Long-Term Disability - agency pays for 25K
Individual life and Short-Term Disability - available, paid by employee
Mileage reimbursement - $0.70 per mile, if required to drive during work hours for work purposes
Discount Program
We are a 501c3 program that allows employees to enroll their student loans in the Public Service Loan Forgiveness through the Federal government.
SKILLS
  • Flexibility to adapt to a newly defined role and fulfill required responsibilities in order to meet the needs of the program while meeting the requirements according to NM HEDs guidelines.
  • Able to work as a trans-disciplinary team member.
  • Ability to facilitate and coordinate evaluations, assessments, and services within Alta Mira and across agencies.
  • Good organizational, verbal, and interpersonal skills, and follow verbal instructions.

EXPERIENCE
Prior Early Intervention experience preferred. Knowledge of outside agencies, accessing SSI, Medicaid, etc. BA/BS in social work, counseling, psychology, nursing, special education, Early Childhood education, or related field is required.
POSITION RESPONSIBILITIES
Essential Job Functions
  1. Intake/Orientation
    - Contact family within three business days of referral.
    - Complete orientation with family and schedule CME.
  2. Evaluation/Assessment
    - Complete initial CME.
    - Draft ECO.
    - Ensure that the CME report is clear and concise, in a way that the family can understand.
    - Ensure that the report is grammatically correct, and words are spelled correctly.
    - Coordinate and facilitate ongoing assessments.
  3. Individualized Family Service Plan (IFSP)
    - Complete IFSP within 45 days of the referral.
    - Complete Part I of the transition process.
    - Finalize ECO.
    - Assure that on-going services start within 30 days of the IFSP.
    - Assure that services are delivered in accordance with the IFSP, including scheduling team meetings and monthly contacts/face-to-face visits with each family.
    - Review IFSP every 6 months, or as requested by the family.
    - Develop an IFSP with family and other team members annually.
  4. Transition
    - Complete Part II of the transition plan with individualized action for each child by age two.
    - Complete paperwork as stated in the memorandum of understanding between transition partners.
    - Make a referral to appropriate agencies as requested by the family.
    - Prepare assessment reports and team recommendations in collaboration with team members.
    - Schedule and facilitate a transition conference with appropriate agencies at least 90 days prior to the child's third birthday.
  5. Discharge
    - Complete discharge process, including the exit ECO.
  6. Other responsibilities
    - Support the belief that a child's development is too complex to be addressed by a single discipline and actively refer to and consult with other disciplines to better understand and coordinate the team's approach to each child and family.
    - Follow the program procedures regarding billing, documentation, and other paperwork requirements.
    - Complete other duties as assigned or required.
    - Attend FSC meetings and staff meetings.

- Complete reflective supervision with FSC Manager at least once per month.
- Complete/follow quality assurance procedures.
- Complete new FSC training within six months of hire and the non-credit online Family Service Coordination Training Part I and Part II every 3 years for updates on revised requirements.
At Alta Mira Specialized Family Services, we value the diversity of our workforce and actively seek opportunities to incorporate Diversity, Equity, and Inclusion (DEI) within our agency. We believe a diverse workforce enriches our environment and helps us better meet the needs of our employees, customers, and providers. We remain committed to attracting and retaining a diverse workforce and retaining high-performing employees who work collaboratively to carry out the agency's purpose.
Alta Mira Specialized Family Services is an Equal Opportunity/Affirmative Action employer. Women, minorities, people with disabilities, and veterans are encouraged to apply.

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