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Service Coordinator Jobs in Rio Rancho, NM (NOW HIRING)

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Service Coordinator information

See Rio Rancho, NM salary details

$12

$21

$32

How much do service coordinator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for service coordinator in Rio Rancho, NM is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $22.60 per hour, depending on experience, location, and employer.

How does a Service Coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

What does a Service Coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

What are the key skills and qualifications needed to thrive as a Service Coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.
What are the most commonly searched types of Service jobs in Rio Rancho, NM? The most popular types of Service jobs in Rio Rancho, NM are:
What job categories do people searching Service Coordinator jobs in Rio Rancho, NM look for? The top searched job categories for Service Coordinator jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Service Coordinator jobs? Cities near Rio Rancho, NM with the most Service Coordinator job openings:
Service Coordinator jobs near you
Operations Support Specialist - Service Coordinator/Billing

Operations Support Specialist - Service Coordinator/Billing

VIP Staffing

Albuquerque, NM • On-site

$20 - $22/hr

Full-time

Posted 11 days ago

Job description

VIP staffing is Immediately hiring a – Service Coordinator / Dispatch & Billing
Department: Business Operations
Location: Albuquerque, NM
Pay: $20-$22
Schedule: Monday-Thursday 8am- 5pm and Friday 8am-4pm
Reports To: Area/Branch Service Manager

Position Summary- As a Service Coordinator/Dispatch & Billing you will: 
VIP Staffing is currently recruiting for two experienced Operations Support Specialist, who will support  branch operations by coordinating service dispatch, managing work order workflows, supporting technicians, and overseeing billing processes. This role plays a critical part in ensuring service efficiency, accurate documentation, and timely invoicing while maintaining strong communication with technicians, service managers, and customers.

Key Responsibilities – Service Coordination & Dispatch:
  • Review and manage open and unassigned work orders.
  • Create work orders in the system as needed and ensure accuracy of information.
  • Assign technicians based on priority, availability, and workload.
  • Coordinate daily schedules and dispatch activities.
  • Pre-schedule work for upcoming weeks to support operational efficiency.
  • Manage technician requests and provide ongoing field support.
  • Ensure accurate time and material entries in service systems.
  • Handle incoming calls, emails, and customer service inquiries.
  • Communicate service status updates and return ETA to customers.
  • Escalate issues to service managers as needed.
Parts & Purchasing:
  • Issue and receive purchase orders.
  • Monitor open purchase orders and follow up as required.
  • Coordinate parts and equipment needs for suspended or pending jobs.
Warranty & Compliance:
  • Verify warranty calls and manage warranty submissions.
  • Handle required environmental or compliance paperwork.
  • Attach necessary documentation to work orders.
  • Submit reports to customers or regulatory portals as required.

Billing & Invoice Management:
  • Review open calls and validate technician notes, parts usage, and supporting documentation.
  • Confirm customer readiness for billing.
  • Identify work orders requiring managerial review or correction.
  • Generate, review, and send invoices accurately and timely.
  • Respond to invoice rejections and coordinate corrections with technicians or administrative staff.
  • Ensure billing accuracy for time & material and quoted service work.

General Responsibilities:
  • Attend scheduled meetings and training sessions.
  • Maintain organized records and accurate system documentation.
  • Support branch operations with additional administrative tasks as needed.

Service Coordinator/Dispatch & Billing candidates must meet the following requirements for consideration: 
  • Previous experience in service coordination, dispatch, operations support or billing preferred.
  • Strong organizational skills and ability to manage multiple priorities.
  • Proficiency in ERP or service management systems.
  • Excellent communication and customer service skills.
  • Detail-oriented with a high level of accuracy in documentation and billing.
  • Ability to work independently while supporting a team environment.

#VIPstaffing #zrnm
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About VIP Staffing

Sourced by ZipRecruiter

VIP Staffing is an elite service specializing in providing temporary, temp-to-hire and permanent placement positions for employers in Texas and New Mexico. Our tight regional focus and dedicated professional team ensure choice staffing solutions for our customers.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

San Antonio, TX, US

Year founded

1969

Social media

Facebook

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