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Service Manager Jobs in Rincon, PR (NOW HIRING)

BCU

Spec, Call Center Service Delivery

Anasco, PR · On-site

$15.25 - $19.75/hr

Build strong internal partnerships with management and peers in contributing to a productive and ... customer service experience • High energy, positive attitude, self-starting and coachable ...

PacSun

Store Manager

Mayaguez, PR · On-site

The Store Manager is responsible for cultivating and leading a customer-focused, sales driven, profitable and productive store. The Store Manager owns all aspects of the in-store presentation and ...

Panda Restaurant Group

Store Manager

Isabela, PR

That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success. What You'll Do As A Store Manager: You are in charge of ...

ABB

Business Process Manager

Aguadilla, PR · Remote

Join ABB as a Business Process Manager specializing in SAP FICO for our Service division, serving as a strategic financial systems expert and business translator between finance, operations, and IS ...

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Service Manager information

See Rincon, PR salary details

$32K

$67.9K

$115K

How much do service manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for service manager in Rincon, PR is $67,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $78,100.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

More about Service Manager jobs
What cities near Rincon, PR are hiring for Service Manager jobs? Cities near Rincon, PR with the most Service Manager job openings:
Service Manager jobs near you
Business Development Manager

Business Development Manager

Slice Merchant Services

Yauco, PR

$100K/yr

Full-time

Posted 11 days ago

Job description

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and services. Slice delivers a consultative approach on the best platforms and equipment most suitable for each merchant.

Slice Merchant Services is seeking driven, ambitious outside sales professionals to join our most aggressive and lucrative Sales Representative Program ever offered.

Demonstrate your passion and sales skills by offering businesses in your local community substantial savings and upgraded state-of-the-art equipment. Get Paid while you learn an exciting new business in merchant services sales, weekly commissions and monthly bonuses; Our top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training,

WHAT THE COMPENSATION PACKAGE OFFERS:

  • UNCAPPED EARNING POTENTIAL
  • AGGRESSIVE COMMISSIONS
  • LARGE DAILY/WEEKLY/MONTHLY BONUSES
  • RESIDUALS
  • VARIOUS SELF-SOURCE BONUSES
  • OUR SUCCESSFUL SALES AGENTS MAKE OVER $100K WITH OUR MULTIPLE REVENUE STREAM COMPENSATION PACKAGE

UNMATCHED FEATURES THAT WE OFFER:

  • IN-DEPTH ONGOING TRAINING WITH EXCELLENT SALES MANAGEMENT
  • PRE-SET COMPANY APPOINTMENTS (TRUE TRIPLE CONFIRMED LEADS)
  • PROVEN SALES PROCESSES THAT ARE RESULTS DRIVEN
  • FULL SUITE OF PROFESSIONALLY BRANDED MARKETING MATERIALS & PRESENTATION TOOLS
  • ANYTIME LIVE MANAGER ASSISTANCE
  • ONLINE TRAINING & DOCUMENTS LIBRARY
  • E-SIGN APPLICATION OPTION (RAPID & EASY)

EXPERIENCE THAT WE ARE LOOKING FOR:

  • At least 2 years of business-to-business (B2B) sales experience preferred
  • Excellent verbal, written, interpersonal, relationship building and presentation skills
  • Strong work ethic with a drive to succeed
  • Ability to self-source your own leads through a combination of cold calling and networking
  • Proven outside or field sales experience with a track record of hitting or exceeding sales goals

BELOW ARE A PLUS BUT NOT REQUIRED:

  • Cold calling sales ability, with assertive, positive, persistent style
  • Bilingual
  • Motivated self-starter with effective time management skills
  • Goal-oriented and ambitious with capacity and drive to each and exceed quotas

WHAT YOU WILL DO:

As an Outside Sales representative with Slice Merchant Services, you will present our most popular and cutting-edge Dual Pricing Program to merchants offering them a revolutionary way to accept credit/debit cards. This program offers merchants to eliminate their current credit/debit card processing fees once and for all. This provides substantial savings for the merchant and makes it easy for you to make sales daily and reach your goals.

  • Develop strong business relationships with business owners, by cold calling small to medium-sized businesses
  • Collaborate with your Sales Manager to prepare and present competitive sales proposals
  • Attend assigned pre-set company appointments

If you read all the way down here, you are most likely a great fit for the opportunity.

This is a 1099 commision-only role

APPLY NOW!

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