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Service Manager Jobs in Rincon, PR (NOW HIRING)

O'Reilly Auto Parts

Retail Service Specialist

Aguadilla, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...

O'Reilly Auto Parts

Retail Service Specialist

Aguadilla, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...

Global Partners

Food Service Associate

San German, PR · On-site

$14.42 - $17.42/hr

  • Medical

  • Dental

  • Life

  • Retirement

Other duties assigned by Store Manager. Additional * Applicants must be at least 16 years old ... of service. What to Expect From the Hiring Process We value passion and potential. Please apply if ...

Firstsource

Customer Service Representative

Mayaguez, PR · Remote

$16 - $21.75/hr

Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping ...

Firstsource

Customer Service Representative

Mayaguez, PR · On-site

$16 - $21.75/hr

Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping ...

Pep Boys

Automotive Customer Service Advisor

Aguadilla, PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including ...

BCForward

Customer Service Representative

Mayaguez, PR · On-site

$12 - $13/hr

  • Medical

  • Dental

  • Vision

  • PTO

Title: Customer Service Representative Location: San Juan PR/Mayaguez PR Duration: Contract to Hire Description: Responsible for responding to customer questions via telephone and written ...

Pep Boys

Auto General Service Technician

Aguadilla, PR · On-site

$13.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The General Service Technician must have a mechanical aptitude and is able to ... Keep store management aware of mechanical repair problems as they occur * Clean and maintain an ...

Panda Restaurant Group

Service Team (Indeed Event)

Isabela, PR

$12.75 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending Account * Please refer to for details. **Candidates must meet, and continue to meet if employed ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Rincon, PR

Service Manager information

See Rincon, PR salary details

$32K

$67.9K

$115K

How much do service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service manager in Rincon, PR is $67,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $78,100.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What cities near Rincon, PR are hiring for Service Manager jobs?

Cities near Rincon, PR with the most Service Manager job openings:

Service Manager jobs near you

General Sales Manager - Cemetery

Service Corporation International

Mayaguez, PR

$45K - $76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Service Corporation International rating

6.8

Company rating: 6.8 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Job Description Summary
Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES
Financial Management

  • Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals
  • Accountable for monitoring and achieving annual financial goals
  • Approve expenditures and invoices including overtime

Operations

  • Manage the daily activities ensuring on-time services
  • Assure the location's operating practices comply with applicable federal and state regulations and Company policies
  • Establish location goals and priorities
  • Effectively present and communicate Company and Market strategies, values, and goals to staff
  • Manage frontline supervisor's responsibilities, expectations, and accountabilities
  • Collaborate with local Management for resource sharing, ideas, and business or operational enhancements
  • Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements
  • Ensure the maintenance of buildings, facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture

People Development

  • Develop a strong, trusting, and reliable team
  • Understand team members' career aspirations and provide assignments to develop skills and or close gaps
  • Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration
  • Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations
  • Collaborate with Human Resources and Market Leadership for recruiting and retention

Other

  • Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
  • Develop and or implement plans to improve customer satisfaction index and on-line community reviews

MINIMUM REQUIREMENTS
Education

  • High school diploma or equivalent
  • Technical schooling diploma or Mortuary Science preferred

Experience

  • Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities
  • Minimum (2) years of experience managing people or projects
  • Budgeting and expense control experience strongly preferred

Knowledge, Skills, and Abilities

  • Ability to work evenings and weekends
  • Financial and business acumen
  • Proficient in MS Office suite
  • Excellent customer service skills
  • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers

Compensation:
$45,000 to $76,300 earnings potential
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
#SCI

Postal Code: 00680Category (Portal Searching): SalesJob Location: US-PR - Mayaguez

What Service Corporation International employees say

Pay

Benefits

Hours and flexibility

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