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Service Manager Jobs in Bayamon, PR (NOW HIRING)

Texas Roadhouse

Service Manager

Carolina, PR · On-site

As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily ...

Burlington

Operations/Service Manager

Carolina, PR · On-site

$23.10 - $32.55/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Alivia Health

Patient Service Manager

Guaynabo, PR · On-site

The Patient Services Manager is responsible for overseeing and optimizing daily operations across the Call Center and Registry functions within Alivia Specialty Pharmacy (ASP). Reporting directly to ...

Alivia Health

Patient Service Manager

Guaynabo, PR · On-site

The Patient Services Manager is responsible for overseeing and optimizing daily operations across the Call Center and Registry functions within Alivia Specialty Pharmacy (ASP). Reporting directly to ...

Alivia Health

Patient Service Manager

Guaynabo, PR · On-site

$85 - $110/hr

The Patient Services Manager is responsible for overseeing and optimizing daily operations across the Call Center and Registry functions within Alivia Specialty Pharmacy (ASP). Reporting directly to ...

Advance Auto Parts

PR Service Manager

Carolina, PR · On-site

Advise Team members, technicians, and customers on tires, parts, and service programs. Effectively communicates with all store Team members, managers, and customers. Key holder and responsible for ...

Advance Auto Parts

PR Service Manager

Dorado, PR · On-site

Advise Team members, technicians, and customers on tires, parts, and service programs. Effectively communicates with all store Team members, managers, and customers. Key holder and responsible for ...

Advance Auto Parts

PR Service Manager

Dorado, PR · On-site

Advise Team members, technicians, and customers on tires, parts, and service programs. Effectively communicates with all store Team members, managers, and customers. Key holder and responsible for ...

Burlington

Operations/Service Manager II

Guaynabo, PR · On-site

$22.05 - $30.45/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations/Service Manager IV

Carolina, PR · On-site

$24.30 - $32.40/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations/Service Manager II

Guaynabo, PR

$20 - $26.65/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

JLL

Hard Services Manager

Gurabo, PR · On-site

Our goal is to provide our clients with the highest level of client service available. Job Responsibilities Operations * Primary responsibility is to manage the efficient operations and maintenance ...

JLL

Hard Services Manager

Gurabo, PR

Our goal is to provide our clients with the highest level of client service available. Job Responsibilities Operations * Primary responsibility is to manage the efficient operations and maintenance ...

Burlington

Operations Manager V

San Juan, PR

$24.85 - $33.10/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Retail Store Management

Cayey, PR

$67K - $90K/yr

Store Manager: $67,500 -- $90,000/Annual Operations Service Manager: $21.05 - $28.05/Hourly #LI-EC1 Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours ...

DaVita

Clinical Services Manager (MCS)

Aibonito, PR · On-site

$95K - $135K/yr

The Manager, Clinical Services functions to varying degrees to achieve the best quality outcomes, patient safety and support to improve patient centered care. The individual functions of each ...

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Service Manager information

See Bayamon, PR salary details

$29.7K

$63K

$106.7K

How much do service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service manager in Bayamon, PR is $63,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $72,500.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Bayamon, PR?

The most popular types of Service jobs in Bayamon, PR are:

What cities near Bayamon, PR are hiring for Service Manager jobs?

Cities near Bayamon, PR with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Bayamon, PR as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $63,026 per year, or $30.3 per hour.

Service Manager

Texas Roadhouse

Carolina, PR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Key responsibilities

  • Oversee all Front of House operations to ensure Legendary Food and Legendary Service are delivered to guests.

  • Manage all Front of House employees, including training, performance evaluations, coaching, discipline, and scheduling.

  • Drive sales, guest satisfaction, and enforce compliance with employment policies, safety, and liquor laws.

Texas Roadhouse rating

5.9

Company rating: 5.9 out of 10

Based on 1,107 frontline employees who took The Breakroom Quiz

46th of 89 rated restaurants

Job description

Love your job at Texas Roadhouse! Join our family and take pride in your work! Texas Roadhouse is looking for a legendary Service Manager. As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily basis. If you have a passion for people and providing a legendary guest experience, apply to be a Service Manager at Texas Roadhouse today!
 
As a Service Manager, your responsibilities would include:
  • Driving sales, steps of service, and guest satisfaction
  • In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
  • Providing or directing all Front of House training
  • Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
  • Managing liquor orders and controlling liquor costs
  • Enforcing applicable liquor laws and Responsible Alcohol Service guidelines.
  • Assisting with the development of all Key Hourly employees, Assistant Managers, and Hourly employees by providing daily feedback on performance during one-on-ones
  • Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
  • Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
  • Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff.
  • Understanding, managing, and practicing safe food handling procedures
POSITION QUALIFICATIONS
Competency Statement(s)

  • Accountability - Ability to accept responsibility and account for his/her actions
  • Communication, Oral - Ability to communicate effectively with others using the spoken word
  • Communication, Written - Ability to communicate in writing clearly and concisely
  • Ethical - Ability to demonstrate, conduct, and conform to a set of values and accepted standards
  • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines
  • Working Under Pressure - Ability to complete assigned tasks under stressful situations 

Education: High School Graduate or General Education Degree (GED)
 
Experience:  2 years or more as a SM or Assistant SM in a full-service restaurant concept.
 
Computer Skills:  Word, Excel
 
Other Skills:
  • The ability to multi-task 
  • Outgoing and personable a plus
  • Good organizational skills
  • Effective communicator
  • Interpersonal and Supervisory skills
Benefits:
  • Medical plan that includes Dental and Vision Insurance
  • Paid Vacation
  • 100% Paid Maternity Leave
  • Short-Term and Long-Term Disability
  • Paid Sick Days
  • 401(k) Retirement Plan
  • Many opportunities to support your community
  • Annual holiday bonus 

What Texas Roadhouse employees say

Pay

Benefits

Hours and flexibility

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