Operations/Service Manager
$24.95 - $33.25/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Operations/Service Manager
$24.95 - $33.25/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Advise Team members, technicians, and customers on tires, parts, and service programs. Effectively communicates with all store Team members, managers, and customers. Key holder and responsible for ...
Advise Team members, technicians, and customers on tires, parts, and service programs. Effectively communicates with all store Team members, managers, and customers. Key holder and responsible for ...
Advise Team members, technicians, and customers on tires, parts, and service programs. Effectively communicates with all store Team members, managers, and customers. Key holder and responsible for ...
Advise Team members, technicians, and customers on tires, parts, and service programs. Effectively communicates with all store Team members, managers, and customers. Key holder and responsible for ...
Operations/Service Manager III
$22.60 - $30.15/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Operations/Service Manager III
$22.60 - $30.15/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Empower, LIMS, and GMARS to support service operations, data management, reporting, and compliance activities in regulated environments * Ability to handle technical tools and equipment related to ...
Empower, LIMS, and GMARS to support service operations, data management, reporting, and compliance activities in regulated environments * Ability to handle technical tools and equipment related to ...
Empower, LIMS, and GMARS to support service operations, data management, reporting, and compliance activities in regulated environments * Ability to handle technical tools and equipment related to ...
Empower, LIMS, and GMARS to support service operations, data management, reporting, and compliance activities in regulated environments * Ability to handle technical tools and equipment related to ...
Empower, LIMS, and GMARS to support service operations, data management, reporting, and compliance activities in regulated environments * Ability to handle technical tools and equipment related to ...
Empower, LIMS, and GMARS to support service operations, data management, reporting, and compliance activities in regulated environments * Ability to handle technical tools and equipment related to ...
Guest Service Supervisor
$16.50 - $19.50/hr
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising ... Supervise employees making sure they are performing all the job duties implemented by management.
Guest Service Supervisor
$16.50 - $19.50/hr
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising ... Supervise employees making sure they are performing all the job duties implemented by management.
Guest Service Supervisor - Seasonal Flex
$16.50 - $19.50/hr
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising ... Supervise employees making sure they are performing all the job duties implemented by management.
Guest Service Supervisor - Seasonal Flex
$16.50 - $19.50/hr
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising ... Supervise employees making sure they are performing all the job duties implemented by management.
Sales Manager
Ponce, PR · On-site
$45K/yr
Manage Sales Counselors acting as their primary reference regarding the aftercare process ... Ability to work beyond standard business hours when necessary to service customers * Ability to set ...
Quick apply
Sales Manager
Ponce, PR · On-site
$45K/yr
Manage Sales Counselors acting as their primary reference regarding the aftercare process ... Ability to work beyond standard business hours when necessary to service customers * Ability to set ...
Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory ... Ensures the highest quality services and products, to satisfy the need of any client family, to ...
Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory ... Ensures the highest quality services and products, to satisfy the need of any client family, to ...
Office Manager
Ponce, PR · On-site
Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory ... Ensures the highest quality services and products, to satisfy the need of any client family, to ...
Office Manager
Ponce, PR · On-site
Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory ... Ensures the highest quality services and products, to satisfy the need of any client family, to ...
Sales Manager
Ponce, PR · On-site
$45K/yr
Manage Sales Counselors acting as their primary reference regarding the aftercare process ... customer service Market Share * Develop marketing programs that compliment the geography ...
Sales Manager
Ponce, PR · On-site
$45K/yr
Manage Sales Counselors acting as their primary reference regarding the aftercare process ... customer service Market Share * Develop marketing programs that compliment the geography ...
Sales Manager
Ponce, PR · On-site
$45K/yr
Manage Sales Counselors acting as their primary reference regarding the aftercare process ... customer service Market Share * Develop marketing programs that compliment the geography ...
Sales Manager
Ponce, PR · On-site
$45K/yr
Manage Sales Counselors acting as their primary reference regarding the aftercare process ... customer service Market Share * Develop marketing programs that compliment the geography ...
Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory ... Ensures the highest quality services and products, to satisfy the need of any client family, to ...
Quick apply
Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory ... Ensures the highest quality services and products, to satisfy the need of any client family, to ...
Service Team
$13 - $17.25/hr
Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...
Service Team
$13 - $17.25/hr
Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...
Service Team
$13.75 - $18.25/hr
Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...
Service Team
$13.75 - $18.25/hr
Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...
Service Team
$13.25 - $17.75/hr
Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...
Service Team
$13.25 - $17.75/hr
Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...
Service Manager information
See Florida, PR salary details
$28.1K - $34.7K
6% of jobs
$34.7K - $41.3K
11% of jobs
$44.5K is the 25th percentile. Wages below this are outliers.
$41.3K - $47.9K
16% of jobs
$47.9K - $54.5K
16% of jobs
The median wage is $54.7K / yr.
$54.5K - $61.1K
15% of jobs
$66.1K is the 75th percentile. Wages above this are outliers.
$61.1K - $67.7K
14% of jobs
$67.7K - $74.3K
9% of jobs
$74.3K - $80.9K
5% of jobs
$80.9K - $87.6K
4% of jobs
$87.6K - $94.2K
2% of jobs
$94.2K - $100.8K
1% of jobs
$28.1K
$59.5K
$100.8K
How much do service manager jobs pay per year?
As of Jul 28, 2026, the average yearly pay for service manager in Florida, PR is $59,503.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $68,500.00 per year, depending on experience, location, and employer.
What Is a Service Manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
What are high paying manager jobs?
High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.
Is a CSA job stressful?
A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
What does a Service Manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
How much does a service manager make?
The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.
How does a Service Manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What is the role of a service manager?
A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What job categories do people searching Service Manager jobs in Florida, PR look for? The top searched job categories for Service Manager jobs in Florida, PR are:
What cities near Florida, PR are hiring for Service Manager jobs? Cities near Florida, PR with the most Service Manager job openings:
$24.95 - $33.25/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 18 days ago
Burlington rating
4.5
Based on 935 frontline employees who took The Breakroom Quiz
19th of 21 rated department stores
Job description
Position OverviewAre you a proven leader with a strong drive to succeed?
Do you work well in a process-driven environment where organization and efficiency are critical to success?
Are you an expert multitasker who would thrive in a high-energy environment?
If so, then this might be the right opportunity for you!
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.A Day in the Life
Compensation Range: $24.95 - $33.25
Do you work well in a process-driven environment where organization and efficiency are critical to success?
Are you an expert multitasker who would thrive in a high-energy environment?
If so, then this might be the right opportunity for you!
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.A Day in the Life
- Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
- Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.
- Manage the overall execution of operations and receiving SOPS.
- Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
- Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
- Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
- Assist in the management of other store operations areas as needed.
- Communicate effectively with the District and Regional Management teams.
- 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
- Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
- Ability to lift and move boxes weighing up to 40 lbs.
- Experience utilizing scheduling and reporting computer software.
- Travel may be required from time to time.
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
What Burlington employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Burlington
Sourced by ZipRecruiter
At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Burlington, NJ, US