As we build on this momentum, we are seeking a dynamic and experienced Customer Service Manager to join our team immediately. This pivotal role offers the opportunity to shape the customer experience ...
Quick apply
As we build on this momentum, we are seeking a dynamic and experienced Customer Service Manager to join our team immediately. This pivotal role offers the opportunity to shape the customer experience ...
Quick apply
As we build on this momentum, we are seeking a dynamic and experienced Customer Service Manager to join our team immediately. This pivotal role offers the opportunity to shape the customer experience ...
Saddle Brook, NJ · On-site
$75K - $100K/yr
Food Service Manager Location:300 Market Street, Saddle Brook NJ 07663 Schedule: Full-time Compensation: $75,000 - $100,000 (based on years of experience) Our inpatient rehabilitation hospital is ...
Saddle Brook, NJ · On-site
$75K - $100K/yr
Food Service Manager Location:300 Market Street, Saddle Brook NJ 07663 Schedule: Full-time Compensation: $75,000 - $100,000 (based on years of experience) Our inpatient rehabilitation hospital is ...
Monroe, NY · On-site
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Monroe, NY · On-site
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Saddle Brook, NJ · On-site
$75K - $100K/yr
Food Service Manager Location:300 Market Street, Saddle Brook NJ 07663 Schedule: Full-time Compensation: $75,000 - $100,000 (based on years of experience) Our inpatient rehabilitation hospital is ...
Saddle Brook, NJ · On-site
$75K - $100K/yr
Food Service Manager Location:300 Market Street, Saddle Brook NJ 07663 Schedule: Full-time Compensation: $75,000 - $100,000 (based on years of experience) Our inpatient rehabilitation hospital is ...
Bedford, NY · On-site
$80K - $100K/yr
The assistant pool service manager is responsible for overseeing all aspects of pool maintenance and service operations. This includes managing service technicians, following scheduling, coordinating ...
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Bedford, NY · On-site
$80K - $100K/yr
The assistant pool service manager is responsible for overseeing all aspects of pool maintenance and service operations. This includes managing service technicians, following scheduling, coordinating ...
Valhalla, NY · On-site
The Food Service Manager at the Westchester County Department of Corrections is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes.
Valhalla, NY · On-site
The Food Service Manager at the Westchester County Department of Corrections is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes.
Valhalla, NY · On-site
The Food Service Manager at the Westchester County Department of Corrections is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes.
Valhalla, NY · On-site
The Food Service Manager at the Westchester County Department of Corrections is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes.
Join a team of over 44,000 committed to providing exceptional patient care Responsibilities The Food Service Manager coordinates the operations of the Food Service department to promote optimal ...
Join a team of over 44,000 committed to providing exceptional patient care Responsibilities The Food Service Manager coordinates the operations of the Food Service department to promote optimal ...
Rye Brook, NY · On-site
$65K - $75K/yr
The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...
Rye Brook, NY · On-site
$65K - $75K/yr
The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...
Valhalla, NY · On-site
The Food Service Manager at the Westchester County Department of Corrections is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes.
Valhalla, NY · On-site
The Food Service Manager at the Westchester County Department of Corrections is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes.
Wilton, CT · On-site
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...
Wilton, CT · On-site
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...
Rye Brook, NY · On-site
$65K - $75K/yr
The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...
Rye Brook, NY · On-site
$65K - $75K/yr
The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...
Rye Brook, NY · On-site
$65K - $75K/yr
The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...
Rye Brook, NY · On-site
$65K - $75K/yr
The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...
Ridgewood, NJ · On-site
$27.33 - $40.99/hr
The Service Manager I coordinates the work of employees who repair and maintain buildings/facilities. Prepares work schedules, assigns work, and oversees the work product. May be involved in new ...
Ridgewood, NJ · On-site
$27.33 - $40.99/hr
The Service Manager I coordinates the work of employees who repair and maintain buildings/facilities. Prepares work schedules, assigns work, and oversees the work product. May be involved in new ...
Hillburn, NY · On-site
$90K - $110K/yr
The HVAC Service Manager will start the position by managing 20+ employees and be responsible for coordinating HVAC services and repairs in NJ/NY depending on what the customer needs.About the ...
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Hillburn, NY · On-site
$90K - $110K/yr
The HVAC Service Manager will start the position by managing 20+ employees and be responsible for coordinating HVAC services and repairs in NJ/NY depending on what the customer needs.About the ...
$65K - $70K/yr
Service Manager $65,000-70,000/yr Position Summary The Assistant Manager is responsible for front-end management to direct and oversee all activities of the restaurant in accordance with standardized ...
$65K - $70K/yr
Service Manager $65,000-70,000/yr Position Summary The Assistant Manager is responsible for front-end management to direct and oversee all activities of the restaurant in accordance with standardized ...
Hillburn, NY · On-site
We are searching for a dynamic HVAC Service Manager for our Hillburn, NY location. We are seeking an elite star, someone who is goal oriented, self-motivated, and has demonstrated leadership and ...
Hillburn, NY · On-site
We are searching for a dynamic HVAC Service Manager for our Hillburn, NY location. We are seeking an elite star, someone who is goal oriented, self-motivated, and has demonstrated leadership and ...
White Plains, NY · On-site
$90K/yr
Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent ...
White Plains, NY · On-site
$90K/yr
Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent ...
Hillburn, NY · On-site
$90K - $110K/yr
The HVAC Service Manager will start the position by managing 20+ employees and be responsible for coordinating HVAC services and repairs in NJ/NY depending on what the customer needs. About the ...
Hillburn, NY · On-site
$90K - $110K/yr
The HVAC Service Manager will start the position by managing 20+ employees and be responsible for coordinating HVAC services and repairs in NJ/NY depending on what the customer needs. About the ...
Bedford Hills, NY · On-site
$40K - $65K/yr
About the Position of Assistant Manager As a future leader of Mavis, the Assistant Manager supports ... While driving the sales initiatives of Mavis, Service Managers must communicate directly with ...
Bedford Hills, NY · On-site
$40K - $65K/yr
About the Position of Assistant Manager As a future leader of Mavis, the Assistant Manager supports ... While driving the sales initiatives of Mavis, Service Managers must communicate directly with ...
$34.5K - $42.6K
6% of jobs
$42.6K - $50.7K
11% of jobs
$54.7K is the 25th percentile. Wages below this are outliers.
$50.7K - $58.9K
16% of jobs
$58.9K - $67K
16% of jobs
The median wage is $67.3K / yr.
$67K - $75.1K
15% of jobs
$81.2K is the 75th percentile. Wages above this are outliers.
$75.1K - $83.2K
14% of jobs
$83.2K - $91.3K
9% of jobs
$91.3K - $99.5K
5% of jobs
$99.5K - $107.6K
4% of jobs
$107.6K - $115.7K
2% of jobs
$115.7K - $123.8K
1% of jobs
$34.5K
$73.1K
$123.8K
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

$66K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 11 days ago
Our company is experiencing exciting growth, expanding our footprint, strengthening our brand presence, and continuing to raise the bar for exceptional service. As we build on this momentum, we are seeking a dynamic and experienced Customer Service Manager to join our team immediately. This pivotal role offers the opportunity to shape the customer experience during a time of strategic expansion and innovation.
In this role, you will cultivate strong, lasting relationships with our valued customers by delivering exceptional service and swift resolution of concerns. You will serve as a culture carrier and service champion—driving a positive, solution-oriented environment while overseeing and developing a high-performing team of Customer Service Representatives. Your leadership will directly influence customer loyalty, brand reputation, and operational success.
We believe our growth is powered by our people. When you join our team, you become part of an organization that values leadership, innovation, and community connection. We reward hard work and dedication with a competitive benefits package that includes:
If you’re passionate about service, inspired by leadership, and excited to help shape the future of a growing organization, we invite you to apply today. Join our family and help us continue delivering the exceptional customer experiences our community has come to expect—and deserve.
This role involves active movement on hard surfaces and may require bending, reaching, lifting (up to 30 pounds), and other physical activities. You’ll often work in an indoor environment that includes exposure to machinery, temperature variations, and cleaning agents. Safety, awareness, and attention to detail are essential in this fast-paced setting.