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Service Manager Jobs in Midvale, UT (NOW HIRING)

As a Service Manager, you won't just be taking appointments-you'll be the driving force behind customer satisfaction, team motivation, and shop success. This is more than a job-it's your chance to ...

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Service Manager information

See Midvale, UT salary details

$31.1K

$66K

$111.8K

How much do service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for service manager in Midvale, UT is $65,990.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $75,900.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What are the most commonly searched types of Service jobs in Midvale, UT?

The most popular types of Service jobs in Midvale, UT are:

What are popular job titles related to Service Manager jobs in Midvale, UT?

For Service Manager jobs in Midvale, UT, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Midvale, UT look for?

The top searched job categories for Service Manager jobs in Midvale, UT are:

What cities near Midvale, UT are hiring for Service Manager jobs?

Cities near Midvale, UT with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Midvale, UT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $65,990 per year, or $31.7 per hour.

Automotive Service Manager - 3319

Precision Tune Auto Care - Selwyn Scherer

South Salt Lake, UT

$52K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 20 days ago


Job description

Your next career move is to join one of our family owned, locally-operated automotive shop. We are looking for enthusiastic managers who want to build a career with a growing company.


Precision Tune Auto Care is proud to offer:


~Top Industry Pay - Competitive base wage based upon experience.
~Unlimited commissions
~Weekly profitability bonus for store managers
~Medical and dental insurance
~Paid time off
~No Sunday work


At Precision Tune Auto Care of Salt Lake City, we are proud to be part of a nationwide and international network of Precision Tune Auto Care centers. We offer customers a wide range of services, such as brakes, diagnostics, engine repair, air conditioning, suspensions, tires, alignments, electrical, scheduled maintenance, etc.
As a store manager, you will be responsible for greeting customers in a friendly manner, developing relationships, and exceeding all expectations. You will coordinate the workflow of techs, and you will also recommend and sell needed tires and auto repair/maintenance services to customers.


Qualifications Include:


~ 10+ years sales/ operations/ management experience (automotive industry preferred)
~ Excellent communication and sales skills
~ Automotive experience in direct repair and diagnostics, general repairs and maintenance
~ ASE certification preferred.
~ Ability to multitask in fast paced environment.
~ Good computer and phone skills.
~ Ability to work a flexible schedule including Saturdays
~ Be able to pass background check
~ Valid Driver's License
~ High School degree, college preferred

Job Type: Full-time

Pay: From $52,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 10 hour shift

If you have experience leading and motivating a service team and want to work for a well known industry leader, apply TODAY!