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Service Manager Jobs in Manchester, IA (NOW HIRING)

Family Dollar

Customer Service Associate I

Dyersville, IA · On-site

$14 - $19.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Dyersville, IA · On-site

$14 - $19.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollartree

Customer Service Associate I

Independence, IA

$13.75 - $19/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Monticello, IA

$14 - $19.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Dyersville, IA · On-site

$14 - $19.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Dyersville, IA

$14 - $19.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Monticello, IA · On-site

$14 - $19.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Independence, IA · On-site

$13.75 - $19/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Manchester, IA · On-site

$13 - $18/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Manchester, IA · On-site

$13 - $18/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

McDonald's

Department Manager

Dyersville, IA · On-site

$19.75 - $22/hr

Service awards Description: Position Overview The Department Manager role is a senior-level management position responsible for leading one of the core restaurant departments: Guest Service, Kitchen ...

Dairy Queen

Shift Manager

Independence, IA

$14.25 - $18/hr

The Shift Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance each customer's visit, while assisting and ...

Fourteen Foods

Shift Manager

Independence, IA

$14.25 - $18/hr

The Shift Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance each customer's visit, while assisting and ...

McDonald's

Shift Manager

Dyersville, IA · On-site

$14.50 - $18.25/hr

Service awards Requirements: Position Summary The Certified Swing Manager role is the next step above Floor Supervisor and represents the first fully certified level of Shift Management. Swing ...

McDonald's

SHIFT MANAGER

Independence, IA · On-site

$16 - $18/hr

SHIFT MANAGER aka SWING MANAGER - McDonald's ® company-owned and independent Owner-Operator ... Educational Advising Services Description: McDonald's Works for Me. I'm going places. I want a ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Manchester, IA

Service Manager information

See Manchester, IA salary details

$29.8K

$63.1K

$106.9K

How much do service manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service manager in Manchester, IA is $63,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $72,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs

What are popular job titles related to Service Manager jobs in Manchester, IA?

For Service Manager jobs in Manchester, IA, the most frequently searched job titles are:

What cities near Manchester, IA are hiring for Service Manager jobs?

Cities near Manchester, IA with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Manchester, IA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $63,146 per year, or $30.4 per hour.

PROJECT MANAGER

ENGINEERING SERVICES & PRODUCTS C

Dyersville, IA • On-site

Full-time

Re-posted 12 days ago

Job description

The person in this position reports to Senior Lead Project Manager and plans, coordinates, and manages construction projects from start to finish. This individual will ensure projects are completed on time, within budget, and to the required quality standards. Will be responsible for managing teams, projects from start to finish, coordinating with senior leadership while maintaining safety and compliance on-site.
Essential Duties and Responsibilities
  • Be the lead for PEMB, greenhouse, or fabric building projects through all phases of construction, including pre-construction, construction, and closeout.
  • Plan and manage construction projects, including scheduling, budgeting, and resource allocation.
  • Lead the planning and implementation of project timelines and milestones.
  • Collaborate with engineers, contractors, and senior leadership to ensure alignment with project goals.
  • Maintain project scope, schedules, and customer relationships with clients, suppliers, subcontractors, and consultants.
  • Coordinate internal teams (engineering, estimating, and operations) and third parties/vendors for the flawless execution of projects.
  • Manage all on-site and off-site construction projects and monitor compliance with building and safety regulations.
  • Prepare and present progress reports and adjust project plans as needed.
  • Troubleshoot and resolve project risks
  • Negotiate contracts and purchase orders.
  • Mitigate risks and resolve project issues quickly and effectively.
  • Ensure the delivery of high-quality work within scope, time, and budget.
  • Proficient use of ERP, Procore, and scheduling systems.
  • Abide by all company rules, policies, and regulations. Inform management of any violations.
  • Conduct site visits if needed and monitor field activities to verify project milestones and quality control.
  • Mentor tier 1 project managers as needed.
  • Any and all other responsibilities as given by Senior Lead Project Manager or the Director of Design and Engineering.
  • Additional duties as assigned.

Education and/or Experience
  • Bachelor's Degree in Building or Construction Management or related field preferred or a combination of experience, education, training.
  • 3-5 years of experience as a Construction Project Manager or similar role
  • Strong understanding of construction, materials, and project management principles.
  • Proficiency in project management tools such as Procore, MS Office, MS Project, Epicor, or other project management software.
  • PMP or equivalent certification is preferred.

  • Strong math skills
  • Excellent communication skills both verbally and in writing.
  • Strong interpersonal and customer service skills
  • Strong organizational skills
  • Strong negotiation skills
  • Knowledge of construction and building codes
  • Knowledge of construction practices and safety/OSHA procedures
  • OSHA 10 or 30 certification a plus
  • Ability to solve problems
  • Ability to manage multiple projects at one time
  • Must be able to travel to job sites as needed and hold a valid driver's license
  • Proficient in MS Office skills
  • Ability to read blueprints and design drawings
  • Experience or certification in operating auxiliary equipment (forklifts, boom lifts, scissor lifts, man lifts etc.)
  • Must be able to lift up to 20-50 lbs.
  • Strong analytical and decision-making skills
  • Must be able to work with minimal supervision
  • May involve working extended hours, weekend work and travel to job sites

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, it requires various continuous standing, sitting, walking, light lifting, carrying, pushing/pulling, kneeling, crawling, climbing, and squatting. Lifting up to 20-50 lbs.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is performed in both office and on active construction site environments. Travel to job sires may be required locally or regionally.

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