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Service Manager Jobs in Madison, MS (NOW HIRING)

Fleet Food Service

Be Seen First

Restaurant Salary Managers

Clinton, MS · On-site

$30K - $45K/yr

We have a current opening for a full time food service manager/lead cook. An ideal candidate will have a back ground in restaurant management and cooking skills. They will have a documented work ...

Walmart

Auto Care Center Service Manager

Canton, MS · On-site

$19 - $32/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Gateway Tire & Service Center

Service Advisor

Flowood, MS · On-site

$16 - $18/hr

Genuine career growth - with progression into Service Manager or Management , evidenced by hundreds of team member promotions. Service Advisor: * Greet every guest and deliver a world-class service ...

Gateway Tire & Service Center

Service Advisor

Jackson, MS · On-site

$16 - $18/hr

Genuine career growth - with progression into Service Manager or Management , evidenced by hundreds of team member promotions. Service Advisor: * Greet every guest and deliver a world-class service ...

Cintas

Service Supervisor

Jackson, MS · On-site

This is a middle-management position with direct supervisory and leadership accountability. Skills ... Customer service experience, preferably in an industrial or service industry * Training or ...

Cintas

Service Supervisor

Jackson, MS

This is a middle-management position with direct supervisory and leadership accountability. Skills ... Customer service experience, preferably in an industrial or service industry * Training or ...

Express Tires

General Manager

Jackson, MS · On-site

Minimum 2 years of Service Manager experience Sales management experience Proven Track Record of ... Exceeding Business Objectives Excellent oral and written communication skills required Ability to ...

Express Tires

General Manager

Jackson, MS

Minimum 2 years of Service Manager experience Sales management experience Proven Track Record of ... Exceeding Business Objectives Excellent oral and written communication skills required Ability to ...

Express Tires

General Manager

Jackson, MS

Minimum 2 years of Service Manager experience Sales management experience Proven Track Record of ... Exceeding Business Objectives Excellent oral and written communication skills required Ability to ...

Sharecare

Lead Customer Service Rep

Jackson, MS · On-site

Under the supervision of the Customer Service Manager, the?Customer Service - Escalations team member's primary responsibilities include:? * Handling escalated member concerns while also providing ...

Lyle Machinery Co

Field Service Tech

Richland, MS · On-site

Communicate job progress to Service Manager regarding special parts orders, shortages, and malfunctions Prepare and complete all job-related documents, including but not limited to warranty ...

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Showing results 41-60

All JobsService JobsService Manager JobsService Manager Jobs in Madison, MS

Service Manager information

See Madison, MS salary details

$26.8K

$56.9K

$96.4K

How much do service manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for service manager in Madison, MS is $56,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $65,500.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Madison, MS? The most popular types of Service jobs in Madison, MS are:
What are popular job titles related to Service Manager jobs in Madison, MS? For Service Manager jobs in Madison, MS, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Madison, MS look for? The top searched job categories for Service Manager jobs in Madison, MS are:
What cities near Madison, MS are hiring for Service Manager jobs? Cities near Madison, MS with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Madison, MS as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $56,928 per year, or $27.4 per hour.

Commercial Lines Client Service Manager

Higginbotham Insurance Agency

Ridgeland, MS • On-site

$38K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Position Summary: We believe in doing more than just managing memberships and policies — we build lasting relationships and deliver peace of mind to our clients. We’re looking for detail-oriented, client-focused Client Service Manager to be a vital part of our in-office team. 

This isn’t just another desk job — it’s your chance to make a meaningful impact every day by helping rental car businesses grow protect what matters most.

Supervisory Responsibilities: None

Essential Tasks:

  • Be the go-to support for producers and clients, ensuring memberships and insurance coverage is handled smoothly and professionally
  • Process and deliver membership document, schedule training, and much more all with accuracy and care
  • Communicate and resolve billing and membership questions with efficiency and tact
  • Communicate directly with clients and colleagues to gather details and provide service to help grow the business
  • Support Producers and Marketing Executives with technical expertise
  • Build trusted relationships inside and outside the agency, acting as a reliable, approachable partner

Core Competencies:

  • Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
  • Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
  • Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
  • Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
  • Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
  • Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
  • Dependability: Acknowledgment of the importance of being present and punctual.
  • Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
  • Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
  • Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

    Experience and Education:

    • 1–2 years of property & casualty servicing experience (preferred but not necessary)

    Licensing and Credentials:

    • Active P&C license (or willingness to obtain one — we’ll support you!)

    Systems:

    • Strong Microsoft Office skills, Excel and Applied Epic or similar AMS experience a plus

    Physical Requirements:

    • Ability to lift 25 pounds
    • Repeated use of sight to read documents and computer screens
    • Repeated use of hearing and speech to communicate on telephone and in person
    • Repetitive hand movements, such as keyboarding, writing, 10-key
    • Walking, bending, sitting, reaching and stretching in all directions

    Benefits & Compensation: 

    • Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. 
    • Company paid holidays, plus PTO 
    • Employee wellness program 

    Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.

    *Applications will be accepted until the position is filled. 

    Apply