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Service Manager Jobs in Biloxi, MS (NOW HIRING)

Five Below

cutomer service manager

Pascagoula, MS · On-site

$15/hr

Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...

Five Below

cutomer service manager

Pascagoula, MS · On-site

$15/hr

Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...

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All JobsService JobsService Manager JobsService Manager Jobs in Biloxi, MS

Service Manager information

See Biloxi, MS salary details

$29.4K

$62.3K

$105.5K

How much do service manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for service manager in Biloxi, MS is $62,273.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $71,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Biloxi, MS?

The most popular types of Service jobs in Biloxi, MS are:

What job categories do people searching Service Manager jobs in Biloxi, MS look for?

The top searched job categories for Service Manager jobs in Biloxi, MS are:

What cities near Biloxi, MS are hiring for Service Manager jobs?

Cities near Biloxi, MS with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Biloxi, MS as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $62,273 per year, or $29.9 per hour.

Automotive Service Manager

Precision Tune Auto Care - Gulfport Tune Inc

Gulfport, MS

$62K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 22 days ago

Job description

Automotive Service Manager – Gulfport, MS

Precision Tune Auto Care | Full-Time | From $62,500/year + commissions 

Join a family-owned, locally operated automotive shop with the backing of a national brand. We’re seeking an enthusiastic, customer-focused Automotive Service Manager who is passionate about leadership, sales, and delivering exceptional service. If you’re ready to advance your career with a growing company, we want to meet you.

Why Precision Tune Auto Care?

  • Top Industry Pay – Competitive base salary based on experience

  • Unlimited Commissions

  • Medical, Dental & Vision Insurance

  • Paid Time Off

  • Closed on Sundays

  • Employee Discounts

As part of a nationwide and international network, our Mississippi locations provide a full range of automotive services—including brakes, diagnostics, engine repair, A/C, suspension, electrical repair, and scheduled maintenance.

Role Overview

As a Store Manager, you will:

  • Greet customers warmly and build strong relationships

  • Recommend and sell necessary safety, repair and maintenance

  • Lead and motivate a team of technicians

  • Manage workflow and shop operations in a fast-paced environment

  • Ensure outstanding customer satisfaction and operational excellence

Qualifications

  • 10+ years in sales, operations, or management (automotive industry preferred)

  • Strong communication and sales skills

  • Hands-on automotive experience in diagnostics, repair, and maintenance

  • ASE Certification preferred

  • Ability to multitask and thrive under pressure

  • Proficient computer and phone skills

  • Availability for flexible scheduling, including Saturdays

  • Valid Driver’s License and ability to pass a background check

  • High school diploma required; college degree preferred

If you're an experienced leader who motivates teams and delivers exceptional service, apply today and grow with an industry leader.

Apply