Service Manager
Savannah, TN · On-site
Automotive Dealership Service Manager Position Summary The Service Manager is responsible for leading the service department's operations to ensure exceptional customer satisfaction, efficient ...
Savannah, TN · On-site
Automotive Dealership Service Manager Position Summary The Service Manager is responsible for leading the service department's operations to ensure exceptional customer satisfaction, efficient ...
Savannah, TN · On-site
Automotive Dealership Service Manager Position Summary The Service Manager is responsible for leading the service department's operations to ensure exceptional customer satisfaction, efficient ...
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...
Corinth, MS · On-site
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...
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Corinth, MS · On-site
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...
Corinth, MS · On-site
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...
Corinth, MS · On-site
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...
Automotive Dealership Service Manager Position Summary The Service Manager is responsible for leading the service department's operations to ensure exceptional customer satisfaction, efficient ...
Automotive Dealership Service Manager Position Summary The Service Manager is responsible for leading the service department's operations to ensure exceptional customer satisfaction, efficient ...
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...
The Service Sales Manager is responsible for leading, developing, and overseeing all service sales activities within the Mechanical, Electrical, and Plumbing (MEP) divisions. This role directs and ...
The Service Sales Manager is responsible for leading, developing, and overseeing all service sales activities within the Mechanical, Electrical, and Plumbing (MEP) divisions. This role directs and ...
The Service Sales Manager is responsible for leading, developing, and overseeing all service sales activities within the Mechanical, Electrical, and Plumbing (MEP) divisions. This role directs and ...
The Service Sales Manager is responsible for leading, developing, and overseeing all service sales activities within the Mechanical, Electrical, and Plumbing (MEP) divisions. This role directs and ...
Minimum two years' experience in quantity food production/service and personnel supervision preferred. * Specialized training in dining services management and nutrition is desirable. * Strong ...
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Minimum two years' experience in quantity food production/service and personnel supervision preferred. * Specialized training in dining services management and nutrition is desirable. * Strong ...
Minimum two years' experience in quantity food production/service and personnel supervision preferred. * Specialized training in dining services management and nutrition is desirable. * Strong ...
Minimum two years' experience in quantity food production/service and personnel supervision preferred. * Specialized training in dining services management and nutrition is desirable. * Strong ...
Minimum two years' experience in quantity food production/service and personnel supervision preferred. * Specialized training in dining services management and nutrition is desirable. * Strong ...
Minimum two years' experience in quantity food production/service and personnel supervision preferred. * Specialized training in dining services management and nutrition is desirable. * Strong ...
$56K - $69K/yr
Minimum two years' experience in quantity food production/service and personnel supervision preferred. * Specialized training in dining services management and nutrition is desirable. * Strong ...
$56K - $69K/yr
Minimum two years' experience in quantity food production/service and personnel supervision preferred. * Specialized training in dining services management and nutrition is desirable. * Strong ...
Savannah, TN · On-site
$11.75 - $15/hr
Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees. * Help ...
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Savannah, TN · On-site
$11.75 - $15/hr
Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees. * Help ...
Savannah, TN · On-site
Reports problems to the service manager or dealer. * Ensures the proper care, storage and inventory of special tools. * Strives for harmony and teamwork within the department and with all other ...
Savannah, TN · On-site
Reports problems to the service manager or dealer. * Ensures the proper care, storage and inventory of special tools. * Strives for harmony and teamwork within the department and with all other ...
Savannah, TN · On-site
Overseeing and managing the service center's scheduling and workflow * Informing customers of changes in service or when their vehicle is ready to be picked up
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Savannah, TN · On-site
Overseeing and managing the service center's scheduling and workflow * Informing customers of changes in service or when their vehicle is ready to be picked up
Savannah, TN · On-site
Overseeing and managing the service center's scheduling and workflow * Informing customers of changes in service or when their vehicle is ready to be picked up
Savannah, TN · On-site
Overseeing and managing the service center's scheduling and workflow * Informing customers of changes in service or when their vehicle is ready to be picked up
$13 - $17.75/hr
Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.
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$13 - $17.75/hr
Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Corinth, MS · On-site
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Corinth, MS · On-site
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
$26.9K - $33.2K
6% of jobs
$33.2K - $39.6K
11% of jobs
$42.6K is the 25th percentile. Wages below this are outliers.
$39.6K - $45.9K
16% of jobs
$45.9K - $52.2K
16% of jobs
The median wage is $52.4K / yr.
$52.2K - $58.5K
15% of jobs
$63.3K is the 75th percentile. Wages above this are outliers.
$58.5K - $64.9K
14% of jobs
$64.9K - $71.2K
9% of jobs
$71.2K - $77.5K
5% of jobs
$77.5K - $83.9K
4% of jobs
$83.9K - $90.2K
2% of jobs
$90.2K - $96.5K
1% of jobs
$26.9K
$57K
$96.5K
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Job Description
Position SummaryThe Service Manager is responsible for leading the service department’s operations to ensure exceptional customer satisfaction, efficient workflow, profitability, and compliance with dealership and manufacturer standards. This role oversees service advisors, technicians, warranty administration, and service operations while maintaining high standards of quality, safety, and performance.
Key ResponsibilitiesDepartment Leadership & Operations
Direct and manage all daily service department activities
Hire, train, coach, and evaluate service advisors, technicians, and support staff
Establish clear performance expectations and accountability
Ensure proper staffing levels and effective scheduling
Customer Experience
Ensure a consistently high level of customer satisfaction and retention
Resolve customer complaints and service concerns promptly and professionally
Monitor CSI scores and implement improvement strategies
Maintain a customer-first service culture
Financial & Performance Management
Meet or exceed departmental revenue, gross profit, and expense targets
Monitor labor sales, parts sales, effective labor rate (ELR), and productivity
Control costs and maximize profitability without sacrificing quality
Review financial statements and service KPIs regularly
Workflow & Efficiency
Oversee repair order flow to ensure timely vehicle repairs and minimal delays
Improve technician productivity and shop efficiency
Ensure accurate repair documentation and quality control checks
Coordinate with parts department to ensure parts availability
Warranty & Compliance
Ensure proper warranty claim processing and documentation
Maintain compliance with OEM requirements and dealership policies
Ensure adherence to safety, environmental, and regulatory standards
Facility & Equipment Management
Maintain service department tools, equipment, and cleanliness
Ensure a safe and organized work environment
Oversee equipment maintenance and calibration
Automotive dealership service department
Extended hours, including some evenings or Saturdays
Frequent interaction with customers, technicians, and management
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