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Service Manager Jobs in Lafayette, IN (NOW HIRING)

Walmart

Auto Care Center Service Manager

Lafayette, IN · On-site

$19 - $32/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Hog Slat, Inc.

TDM Service

Camden, IN

... management skills and hog experience to fill the role of our Swine Production Supervisor . The ... Effectively communicate with growers, transportation, personnel, supervisor, and vet services

Hog Slat

TDM Service

Camden, IN · On-site

... management skills and hog experience to fill the role of our Swine Production Supervisor . The ... Effectively communicate with growers, transportation, personnel, supervisor, and vet services

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

Frequently reports to the Customer Service Manager. * Experience in customer-facing roles previously, Microsoft Office application skills are a must. * Particularly Excel, Outlook, and Word. Any ...

Belcan

Customer Service Representative

Lafayette, IN

$24/hr

... Service Manager. - 0-3 years. If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people ...

1830 Chophouse

Bar Manager

IN · On-site

$52K - $60K/yr

To be successful as a service manager you should have excellent communication skills and a passion for customer service and exceeding guest expectations. You should be someone who leads by example ...

Landis+Gyr

Customer Experience Manager

Lafayette, IN

Assists on customer service related issues including CAPAs, RMA's, financial audits, and customer ... Manage performance indicators (KPIs) and responsible for communication of KPI performance reporting ...

Landis+Gyr

Customer Experience Manager

Lafayette, IN · On-site

Assists on customer service related issues including CAPAs, RMA's, financial audits, and customer ... Using GTS system in place. • Manage performance indicators (KPIs) and responsible for ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Lafayette, IN

Service Manager information

See Lafayette, IN salary details

$31.8K

$67.3K

$114K

How much do service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service manager in Lafayette, IN is $67,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Lafayette, IN?

The most popular types of Service jobs in Lafayette, IN are:

What are popular job titles related to Service Manager jobs in Lafayette, IN?

For Service Manager jobs in Lafayette, IN, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Lafayette, IN look for?

The top searched job categories for Service Manager jobs in Lafayette, IN are:

What cities near Lafayette, IN are hiring for Service Manager jobs?

Cities near Lafayette, IN with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Lafayette, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $67,321 per year, or $32.4 per hour.

Service Center Management

Jiffy Lube - Allied Automotive Group

Lafayette, IN • On-site

$17/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Lead daily store operations including sales, service, and financial performance

  • Coach, train, and develop team members to improve performance and engagement

  • Manage scheduling, staffing, and labor to hit budget and service targets

Job description

Description:

Job Title: Service Center Management

Employment Type: Full-Time / Part-Time (Non-Exempt)

Pay Range: $17/hr and up depending on experience


The Opportunity


We’re hiring leaders for our service centers — people who want to run a business, not just work a shift. This is a hands-on leadership role: you’ll be on the floor with your team, driving sales and service performance, developing people, and owning the guest experience.


Every store leader starts in our Manager-in-Training (MIT) program. No prior automotive experience is required — we’ll teach you our operations, systems, and leadership standards from the ground up. Depending on your experience, you may step into an Assistant Manager role or move onto the Store Manager track. Many of our managers started as technicians. We promote from within.


Your Path: Manager-in-Training Program


• All new store leaders start in MIT — no prior Jiffy Lube or automotive experience required

• Learn daily store operations, sales and service processes, and our systems through hands-on, in-store training

• Work alongside experienced managers and leaders to build the skills to run your own location

• Progression is based on successful completion of the program and demonstrated readiness


What You’ll Do


• Lead daily store operations including sales, service, and financial performance

• Lead by example — deliver exceptional customer service and drive results on the floor

• Drive revenue growth by coaching your team on service recommendations and sales execution

• Coach, train, and develop team members to improve performance and engagement

• Manage key performance metrics including sales, labor, and profitability

• Recruit, interview, hire, and onboard new team members

• Build a strong, accountable, and positive team culture

• Manage scheduling, staffing, and labor to hit budget and service targets

• Oversee inventory management, cash controls, and operational processes

• Resolve customer concerns and escalated guest issues

• Maintain a clean, safe, and fully operational facility

• Ensure compliance with company policies, procedures, and safety standards

• Run the store independently in the Store Manager’s absence


What We’re Looking For


• 1+ year of leadership or supervisory experience preferred — automotive, retail, restaurant, or service industry all translate

• Willingness to complete our Manager-in-Training program

• Strong leadership and team development skills

• Comfortable managing performance metrics and driving business results

• Strong customer service and sales mindset

• Ability to multitask and prioritize in a fast-paced environment

• Strong communication and problem-solving skills

• Basic computer and operational system skills

• Valid driver’s license and clean driving record

• Ability to work flexible schedules, including weekends as needed


Work Environment & Physical Requirements


• Ability to stand for extended periods of time

• Work in a service shop environment with exposure to noise, fumes, and varying temperatures

• Ability to lift up to 50 pounds

• Frequent movement including bending, lifting, and working with tools and equipment

• Ability to drive customer vehicles


Why Join Our Team?


• Competitive weekly pay

• Bonus and incentive opportunities

• Medical, dental, and vision insurance

• 401(k) with company match

• Paid time off starting Day 1

• Employee discounts

• Industry-leading training programs

• Clear career advancement opportunities

• Team-oriented, supportive work environment


Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Requirements: