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Service Manager Jobs in Hanover, MA (NOW HIRING)

GAME TIME ENERGY, LIFETIME EXPERIENCE As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ...

The Service Manager is a hands-on leadership role responsible for overseeing daily front-of-house operations and ensuring an exceptional guest experience. This role requires a strong hospitality ...

Service Manager

Plymouth, MA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

DESCRIPTION The Service Manager is a hands-on leadership role responsible for overseeing daily front-of-house operations and ensuring an exceptional guest experience. This role requires a strong ...

Service Manager

Seekonk, MA · On-site

$79K - $113K/yr

Job Code = Service Manager-Branch - 1E0016 If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

East Weymouth, MA · On-site

$65K - $90K/yr

The Service Manager will work closely with the COO and CEO. Responsibilities include but are not limited to: * Providing quality service to customers and team members by managing an efficient and ...

Service Manager

Brockton, MA · On-site

$62K - $80K/yr

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

GAME TIME ENERGY, LIFETIME EXPERIENCE As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ...

Service Manager

Seekonk, MA · On-site

$79K - $113K/yr

Job Code = Service Manager-Branch - 1E0016 If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service ...

Job Code = Service Manager-Branch - 1E0016 If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service ...

Service Manager

Seekonk, MA · On-site

$79K - $113K/yr

Job Code = Service Manager-Branch - 1E0016 If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service ...

Service Manager

Hanover, MA · On-site

$20.75 - $27/hr

GAME TIME ENERGY, LIFETIME EXPERIENCE As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ...

Service Manager

Seekonk, MA · On-site

$79K - $113K/yr

Job Code = Service Manager-Branch - 1E0016 If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service ...

Service Manager

Boston, MA · On-site

$80K - $90K/yr

Strong passion and dedication to food, beverage, and service * Polished, professional, and energetic approach to floor management * Ability to work well in a systems-driven environment * Basic ...

Service Manager

Seekonk, MA · On-site

$79K - $113K/yr

Job Code = Service Manager-Branch - 1E0016 If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals. As a Service ...

The Assistant Service Manager at Jannell Motors Inc in HANOVER, MA plays a vital role in assisting with the management of service operations and ensuring customer satisfaction. Responsibilities ...

Showing results 21-40

Service Manager information

See Hanover, MA salary details

$34.4K

$73K

$123.6K

How much do service manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for service manager in Hanover, MA is $73,007.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $84,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What are the most commonly searched types of Service jobs in Hanover, MA?

The most popular types of Service jobs in Hanover, MA are:

What job categories do people searching Service Manager jobs in Hanover, MA look for?

The top searched job categories for Service Manager jobs in Hanover, MA are:

What cities near Hanover, MA are hiring for Service Manager jobs?

Cities near Hanover, MA with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Hanover, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $73,007 per year, or $35.1 per hour.

$20.75 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


Buffalo Wild Wings rating

5.7

Company rating: 5.7 out of 10

Based on 693 frontline employees who took The Breakroom Quiz

56th of 88 rated restaurants


Job description

In most jobs, everyone doesn’t spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that’s just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime. 

GAME TIME ENERGY, LIFETIME EXPERIENCE 

As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ensure tasks are performed effectively. In other words, you will be key in creating legendary experiences for guests.  

HOME OF THE GREATEST OF ALL TIMES 

Buffalo Wild Wings fuels moments worth sharing – for our guests and for our team members. And, when that means access to all these benefits – well, that’s just another day at the office.  

  • Weekly Pay 

  • Bonus Program* 

  • Free Shift Meals & Meal Discounts* 

  • Best in Class Training & Continuous Learning 

  • Advancement Opportunities 

  • Paid Time Off* 

  • 401(k) Retirement Plan* 

  • Tuition Benefits* 

  • Medical, Dental and Vision* 

  • Champions of Hope* 

  • Cash Referral Program 

  • Journey Wellbeing Support Tool 

  • PerkSpot Discount Program 

  • Recognition Program 

  • Slip Resistant Shoes Programs 

  • Community & Charitable Involvement 

  • Igniting Dreams Grant Program 

  • Training Contests 

YOU GOT THIS 

  • Preferably, you have 2 years of restaurant or bar management experience.  

  • You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations. 

  • You have a passion for training and developing your team.  

Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.  

Buffalo Wild Wings, Inc. is an equal opportunity employer.  

*Subject to availability and certain eligibility requirements. 

Pay: $20.75 - $27.00per hour 

The base hourly pay range above represents the low and high end of the pay range for this position.  Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location. Hourly rates may vary based on state/local minimum wage requirements. Hourly team members will be eligible for overtime in accordance with applicable law and Inspire Brands policy. 


 


What Buffalo Wild Wings employees say

Pay

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About Buffalo Wild Wings

Sourced by ZipRecruiter

Buffalo Wild Wings has an atmosphere that creates stories worth telling - for our guests and for our team members. Yes, it is literally working at a Sports Bar and all the energy that comes with it. But Buffalo Wild Wings is also a place to start the next phase of your career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience here that lasts a lifetime. We're a brand on the rise, and we need great people as we write the next chapter of our story. If that's you, pull up a barstool.

Industry

Food services and drinking places and restaurants

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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