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Service Manager Jobs in Hanover, MA (NOW HIRING)

VIP Tires & Service

Service Manager

Hanover, MA

$80K - $100K/yr

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering exceptional customer experiences? Do you create a positive working environment that fosters personal ...

VIP Tires & Service

Service Manager

Needham, MA

$80K - $100K/yr

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering exceptional customer experiences? Do you create a positive working environment that fosters personal ...

VIP Tires & Service

Service Manager

Needham Heights, MA · On-site

$80K - $100K/yr

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering exceptional customer experiences? Do you create a positive working environment that fosters personal ...

VIP Tires & Service

Service Manager

Hanover, MA · On-site

$80K - $100K/yr

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering exceptional customer experiences? Do you create a positive working environment that fosters personal ...

Reiser

Service Manager

Canton, MA · On-site

Job Type Full-time Description Service Manager Canton, MA On Site - No Remote Availability Join Reiser as a Service Manager and Make an Impact! Are you passionate about technical problem-solving and ...

Robert Reiser & Co, Inc.

Service Manager

Canton, MA · On-site

Service Manager Canton, MA On Site - No Remote Availability Join Reiser as a Service Manager and Make an Impact! Are you passionate about technical problem-solving and providing exceptional customer ...

Infiniti of Plymouth

Service Manager

Plymouth, MA · On-site

$125K - $150K/yr

Service Manager Job Code: SERMGR Department: Service Department #: 0213 Reports To: GM FLSA Status: Exempt Infiniti of Plymouth is now conducting interviews for an experienced Service Manager to lead ...

Ocean Honda of Brockton

Service Manager

Brockton, MA

$150K - $175K/yr

Automotive Service Manager Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for ...

Ocean Honda of Brockton

Service Manager

Brockton, MA · On-site

$150K - $175K/yr

Automotive Service Manager Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for ...

Summer Shack

Service Manager

Cambridge, MA · On-site

The Service Manager is a hands-on leadership role responsible for overseeing daily front-of-house operations and ensuring an exceptional guest experience. This role requires a strong hospitality ...

Texas Roadhouse

Service Manager

Plymouth, MA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Brockton, MA

$62K - $80K/yr

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Burke Plumbing and Heating

Service Manager

Norton, MA · On-site

$60K - $80K/yr

The Service Operations Manager leads all HVAC, plumbing, and electrical field personnel. Reporting directly to the President, this role oversees the Service Coordinator, Dispatcher, and Field ...

Maple & Ash - Boston

Service Manager

Boston, MA

Strong passion and dedication to food, beverage, and service * Polished, professional, and energetic approach to floor management * Ability to work well in a systems-driven environment * Basic ...

wagamama USA

Service Manager

Boston, MA · On-site

$57K - $60K/yr

About the Role The Service Manager leads front-of-house and bar operations in a high-volume restaurant, ensuring exceptional guest experiences, seamless service, and strong team performance. This ...

allegiance

Service Manager

Foxboro, MA · On-site

Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...

Finch Turf, Inc.

Service Manager

Avon, MA · On-site

Bachelor's degree in business management and/or a minimum of three plus (3)+ years' experience in Service Department operations JOB RESPONSIBILITIES * Develops, communicates, enforces, and monitors ...

Texas Roadhouse

Service Manager

Walpole, MA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Buffalo Wild Wings

Service Manager

Hanover, MA · On-site

$20.75 - $27/hr

GAME TIME ENERGY, LIFETIME EXPERIENCE As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ...

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Service Manager information

See Hanover, MA salary details

$34.4K

$73K

$123.6K

How much do service manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for service manager in Hanover, MA is $73,007.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $84,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Hanover, MA?

The most popular types of Service jobs in Hanover, MA are:

What job categories do people searching Service Manager jobs in Hanover, MA look for?

The top searched job categories for Service Manager jobs in Hanover, MA are:

What cities near Hanover, MA are hiring for Service Manager jobs?

Cities near Hanover, MA with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Hanover, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $73,007 per year, or $35.1 per hour.

Service Manager

VIP Tires & Service

Hanover, MA

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

VIP Tires & Service rating

5.6

Company rating: 5.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

294th of 371 rated vehicle maintenance

Job description

VIP Tires & Service - Service Manager

Are you an inspirational leader who thrives on delivering exceptional customer experiences? Do you create a positive working environment that fosters personal growth and career development?

Join VIP Tires & Service, Northern New England's premier automotive service provider and tire dealer since 1926. As a Service Manager, you will play a crucial role in building an extraordinary team that ensures workplace safety, exceptional customer service, and team development.

Responsibilities:

  • Make workplace safety the top priority by enforcing safety policies and procedures.
  • Build and develop a superior team by hiring the best associates and providing necessary training.
  • Ensure all associates are certified and on a structured career path through coaching sessions.
  • Manage facility and equipment maintenance to comply with safety and environmental standards.
  • Prepare the location, service desk, and equipment daily for business operations.

Benefits:

  • Flexible schedule and paid time off.
  • Comprehensive health, dental, vision, life, and disability insurance.
  • 401k with matching, referral program, and employee discount.
  • Paid training, mileage reimbursement, and bonus pay opportunities.

Location: Bennington, VT

If you are a motivated, dynamic individual who is passionate about automotive service and team leadership, apply now to be a part of the VIP family!

We understand your car is your life. As Northern New England's leader in all things tires and service since 1926, the Quirk family & VIP get it.
We Guarantee The Lowest Price
Since 1926, the Quirk family and VIP have been the place where New Englanders turn for the tires and professional auto service they need to keep their vehicles running at peak performance. We guarantee the lowest tire prices, provide exceptional services, and provide many FREE services including tire safety inspections, brake inspections, and alignment checks. In addition to the services we provide, we offer a variety of warranties that give you peace of mind regarding the investments you make in your vehicle.
When you need tires or service, turn to VIP.
Today, VIP is Northern New England's largest privately held automotive service provider and tire dealer. Based in Auburn, Maine, we operate 68 locations in Maine, New Hampshire, Vermont, and Massachusetts. Each store is staffed with ASE and TIA Certified Automotive Professionals seven days a week.
Our mission is to Earn Automotive Customers For Life. We promise to be there when you need us.
When you need tires or service, turn to VIP.

Education:no requirementsEmployment Type: FULL_TIME

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