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Service Manager Jobs in Gary, IN (NOW HIRING)

Texas Roadhouse

Assistant Service Manager

Dyer, IN

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Midas

Automotive Service Manager

Orland Park, IL · On-site

$50K - $70K/yr

We are looking for automotive service managers to manage and direct all service department activities of a Multi-Million dollar retail store engaged in selling tires and related automotive parts and ...

Texas Roadhouse

Assistant Service Manager

Dyer, IN · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Strack and Van Til

Service Manager - DeMotte

IN · On-site

Service Manager Department: Front End Operations, Hiring, HR, Ecommerce, Maintenance, and Facility FLSA Status: Salary - Exempt Location : Revision Date: Position Summary: The Service Manager is a ...

Midas

Automotive Service Manager

Orland Park, IL · On-site

$50K - $70K/yr

We are looking for automotive service managers to manage and direct all service department activities of a Multi-Million dollar retail store engaged in selling tires and related automotive parts and ...

Strack and Van Til

Service Manager - Lowell

Lowell, IN · On-site

Service Manager Department: Front End Operations, Hiring, HR, Ecommerce, Maintenance, and Facility FLSA Status: Salary - Exempt Location : Revision Date: Position Summary: The Service Manager is a ...

Transdev

Customer Service Manager

Tinley Park, IL

$33.97 - $41.51/hr

Customer Service Manager Transdev in Tinley Park, IL is looking for a Customer Service Manager to oversee the day-to-day operations of the Customer Service department, monitor agent activities ...

New

River Oaks KIA

Automotive Service Manager

Lansing, IL · On-site

$85K - $120K/yr

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager located at River Oaks KIA, The Automotive Service Manager is the leader of the Service Department within Napleton ...

River Oaks KIA

Automotive Service Manager

Lansing, IL · On-site

$85K - $120K/yr

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager located at River Oaks KIA, The Automotive Service Manager is the leader of the Service Department within Napleton ...

River Oaks KIA

Automotive Service Manager

Lansing, IL · On-site

$85K - $120K/yr

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager located at River Oaks KIA, The Automotive Service Manager is the leader of the Service Department within Napleton ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Gary, IN

Service Manager information

See Gary, IN salary details

$32.8K

$69.6K

$117.9K

How much do service manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for service manager in Gary, IN is $69,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $80,100.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Gary, IN? The most popular types of Service jobs in Gary, IN are:
What are popular job titles related to Service Manager jobs in Gary, IN? For Service Manager jobs in Gary, IN, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Gary, IN look for? The top searched job categories for Service Manager jobs in Gary, IN are:
What cities near Gary, IN are hiring for Service Manager jobs? Cities near Gary, IN with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Gary, IN as of July 2026, with employment types broken down into 1% As Needed, 62% Full Time, 35% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $69,627 per year, or $33.5 per hour.

Assistant Service Manager

Texas Roadhouse

Dyer, IN

$5.2K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Texas Roadhouse rating

5.9

Company rating: 5.9 out of 10

Based on 1,094 frontline employees who took The Breakroom Quiz

45th of 88 rated restaurants

Job description

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a legendary Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. If you have a passion for Legendary Food, Legendary Service, and Legendary People, apply today!

As an Assistant Service Manager your responsibilities would include:

  • Oversees service in the Front of House
  • In conjunction with all management, enforces compliance with all employment policies in area of responsibility
  • Oversees/approves all Front of House side work
  • Provides/oversees thorough training
  • Works during peak business times to set the pace in the Front of House
  • Manages through "hands on" supervision of the restaurant. This includes but is not limited to non-scheduled assistance with serving, hosting, cooking, etc.
  • Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales.
  • Leads by example to help develop employees and assistants.
  • Helps to cross-train employees
  • Oversees scheduling of designated departments, as directed by the Service Manager
  • Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager
  • Manages compliance with Responsible Alcohol Service training requirements
  • Understands and practices safe food handling procedures
  • Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times
  • Helps to control the guest flow
  • Assist with liquor inventory & ordering
  • Assists Local Store Marketer with building sales
  • Maintaining culture of the restaurant and living our core values every day; passion, integrity, partnership, and fun with purpose

At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

  • A choice of medical plans that are best in class
  • Dental and Vision Insurance
  • Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
  • Adoption Assistance
  • Short-Term and Long-Term Disability
  • Life, Accident and Critical Illness Insurance
  • Identity Theft Protection
  • Employee Assistance Program
  • Business Travel Insurance
  • 401(k) Retirement Plan
  • Flexible Spending Accounts
  • Tuition Reimbursements up to $5,250 per year
  • Monthly Profit-Sharing Program
  • Quarterly Restricted Stock Units Program
  • Many opportunities to support your community
  • Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Employment Type: FULL_TIME

What Texas Roadhouse employees say

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