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Service Manager Jobs in Edmond, OK (NOW HIRING)

W&B SERVICE COMPANY LLC

Service Manager

Oklahoma City, OK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

W&B Service Company has an excellent opportunity for a Service Manager . We are the largest transport refrigeration dealer of Carrier Transicold, a world leader in Truck, Trailer and rail ...

W&B SERVICE COMPANY LLC

Service Manager

Oklahoma City, OK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

W&B Service Company has an excellent opportunity for a Service Manager . We are the largest transport refrigeration dealer of Carrier Transicold, a world leader in Truck, Trailer and rail ...

Banner Fire Equipment, Inc.

Service Manager

Oklahoma City, OK · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Team We're seeking a driven, dependable Service Manager to lead our Oklahoma City, OK service department and ensure exceptional service delivery for fire and rescue equipment. If you're a ...

Leeds West Groups (LWG)

Service Manager

Yukon, OK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary A Service Manager exemplifies professional integrity, strong leadership skills, robust business acumen, extensive knowledge of automotive industry practices and procedures, and a passion for ...

Bubba's 33

Service Manager

Oklahoma City, OK

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

lwg

Service Manager

Yukon, OK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary A Service Manager exemplifies professional integrity, strong leadership skills, robust business acumen, extensive knowledge of automotive industry practices and procedures, and a passion for ...

Bridgestone Americas, Inc

Service Manager

Edmond, OK

$18.54 - $27.81/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Texas Roadhouse

Service Manager

Oklahoma City, OK · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Bridgestone Americas, Inc

Service Manager

Shawnee, OK

$20.60 - $30.90/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone Americas, Inc.

Service Manager

Oklahoma City, OK · On-site

$18.54 - $27.81/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone

Service Manager

Oklahoma City, OK · On-site

$18.54 - $27.81/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone Americas, Inc.

Service Manager

Edmond, OK · On-site

$18.54 - $27.81/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone Americas, Inc

Service Manager

Oklahoma City, OK

$18.54 - $27.81/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone

Service Manager

Shawnee, OK · On-site

$20.60 - $30.90/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone

Service Manager

Edmond, OK · On-site

$18.54 - $27.81/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

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Service Manager information

See Edmond, OK salary details

$27.9K

$59.2K

$100.3K

How much do service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service manager in Edmond, OK is $59,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $68,100.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Edmond, OK?

The most popular types of Service jobs in Edmond, OK are:

What are popular job titles related to Service Manager jobs in Edmond, OK?

For Service Manager jobs in Edmond, OK, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Edmond, OK look for?

The top searched job categories for Service Manager jobs in Edmond, OK are:

What cities near Edmond, OK are hiring for Service Manager jobs?

Cities near Edmond, OK with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Edmond, OK as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $59,210 per year, or $28.5 per hour.

Service Manager

W&B SERVICE COMPANY LLC

Oklahoma City, OK • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

W&B Service Company has an excellent opportunity for a Service Manager. We are the largest transport refrigeration dealer of Carrier Transicold, a world leader in Truck, Trailer and rail refrigeration systems. We are also the nation’s largest full-service Hyundai Translead trailer dealer. We have 21 facilities throughout the Southwest, including Texas, Arkansas, Louisiana and Oklahoma.

This position plays a key role in the branch operations. It’s responsible for maximizing the efficiency, revenue and productivity of the service department and achieving the highest levels of customer satisfaction.

Principal Duties and Responsibilities:

  • Managing the day to day work of department technicians, such as:
    1. Daily performance of DVI’s
    2. Proper scanning on jobs by technicians
    3. Accurate completion of Repair Orders with complete story/parts/ in a timely manner
    4. Submittal of PM Forms to customers within 24 hours of service
    5. Track and submit all after hours calls and hours for technicians
  • Rail Yard Requirements to include– Blue Flag, hard hats, safety reflective vests, eye protection, locks for switches, steel toe protection with raised heel and blinking light on service trucks when on rail yard.
  • Service Truck Maintenance
  • Scheduling work and customers follow up
  • Managing warranty repairs
  • Participating in housekeeping
  • Performing Daily Yard Checks
  • Running an Open Repair Order listing daily, working this list top to bottom
  • Working with Parts department to insure all parts are on order needing for jobs
  • Foster a “safety first” culture.
  • Other duties as needed to meet business and customer needs.

Education/Training/Experience Requirements

  • 3-5 years’ experience in service
  • Background with Transport Refrigeration/Heavy Duty Truck/Trailer preferred
  • Mechanical aptitude is required.
  • Strong technical knowledge
  • Excellent communication skills
  • Excellent organization and time management skills
  • Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Compensation: Pay depends on experience

This job offers a comprehensive benefits package, including, but not limited to: Medical, Dental, Vision, 401(K) – Retirement / Savings plan with company matching funds, LTD, STD, Life Insurance and PTO plans.

Must pass pre-employment physical

W&B is an equal opportunity employer