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Service Manager Jobs in Edmond, OK (NOW HIRING)

Bubba's 33

Service Manager

Oklahoma City, OK · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

lwg

Service Manager

Yukon, OK · On-site

Summary A Service Manager exemplifies professional integrity, strong leadership skills, robust business acumen, extensive knowledge of automotive industry practices and procedures, and a passion for ...

Leeds West Groups (LWG)

Service Manager

Yukon, OK · On-site

Summary A Service Manager exemplifies professional integrity, strong leadership skills, robust business acumen, extensive knowledge of automotive industry practices and procedures, and a passion for ...

Texas Roadhouse

Service Manager

Oklahoma City, OK · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Bridgestone Americas, Inc

Service Manager

Oklahoma City, OK · On-site

$18.54 - $27.81/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone Americas, Inc.

Service Manager

Oklahoma City, OK · On-site

$18.54 - $27.81/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone

Service Manager

Oklahoma City, OK · On-site

$18.54 - $27.81/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Sunbelt Rentals

Service Manager

Yukon, OK · On-site

$25.71 - $35.35/hr

... service are what truly distinguish us from the competition. We pride ourselves on investing in our ... by Branch Managers when required Enforce safety standards and regulations, conducting regular ...

Sunbelt Rentals

Service Manager

Yukon, OK · On-site

$25.71 - $35.35/hr

... service are what truly distinguish us from the competition. We pride ourselves on investing in our ... by Branch Managers when required Enforce safety standards and regulations, conducting regular ...

Deep South Equipment

Be Seen First

Service Manager

Oklahoma City, OK · On-site

Provide daily work direction to service technicians and help support the branch team. We would like ... Manage warranty work and claims to the satisfaction of customers and the company. * Monitor all ...

Owen Companies

Regional Service Manager

Oklahoma City, OK · On-site

$90 - $130/hr

Day POSITION SUMMARY The Regional Service Manager is responsible for leading, standardizing, and improving service operations across the Refuse Division. This position provides direct leadership to ...

LHH US

Customer Service Manager

Oklahoma City, OK

$90K - $95K/yr

LHH Recruitment Solutions is partnering with a well established growing client in the Oklahoma City, OK area to find an experienced Customer Service Manager to lead and develop a customer support ...

Gallagher

Client Service Manager

Oklahoma City, OK · On-site

Manage an assigned group of client accounts and help deliver service that is timely, accurate, and personal. * Partner with the Production team on renewals, help secure existing business, and look ...

LHH US

Customer Service Manager

Oklahoma City, OK

$90K - $95K/yr

LHH Recruitment Solutions is partnering with a well established growing client in the Oklahoma City, OK area to find an experienced Customer Service Manager to lead and develop a customer support ...

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All JobsService JobsService Manager JobsService Manager Jobs in Edmond, OK

Service Manager information

See Edmond, OK salary details

$29.8K

$63.2K

$107.1K

How much do service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service manager in Edmond, OK is $63,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $72,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Edmond, OK?

The most popular types of Service jobs in Edmond, OK are:

What job categories do people searching Service Manager jobs in Edmond, OK look for?

The top searched job categories for Service Manager jobs in Edmond, OK are:

What cities near Edmond, OK are hiring for Service Manager jobs?

Cities near Edmond, OK with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Edmond, OK as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $63,219 per year, or $30.4 per hour.

Service Manager

Banner Fire Equipment, Inc

Oklahoma City, OK • On-site

$80 - $100/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Salary Range: $80,000.00 To $100,000.00 Annually

At Banner Fire Equipment, we’ve supported firefighters across the Midwest for over 40 years with best-in-class fire and rescue apparatus, gear, and tools. Built on trust, performance, and long-term relationships, we are committed to equipping first responders with the tools they need to protect lives and communities.

Join Our Team

We’re seeking a driven, dependable Service Manager to lead our Oklahoma City, OKservice department and ensure exceptional service delivery for fire and rescue equipment.

If you’re a hands-on leader with strong customer service skills and experience managing teams, improving workflows, and solving technical challenges, we’d love to hear from you.

Our Team & Values

We are guided by a Relentless Pursuit to Serve, supporting first responders with trusted equipment, expertise, and partnership.

Our core values: Genuine, Good Partner, Dependable, Curious.

Why You’ll Love This Role

As the Service Manager, you’ll:

  • Lead and oversee day-to-day operations of the service department to ensure efficiency and productivity
  • Build strong relationships with fire departments, ensuring proactive communication and outstanding customer satisfaction
  • Manage and develop a team of service technicians, including scheduling, training, and performance coaching
  • Coordinate workflow, monitor open work orders, and ensure timely and high-quality job completion
  • Provide technical guidance and troubleshooting support for complex repair issues
  • Review work orders and invoices for accuracy and quality prior to billing
  • Monitor departmental performance metrics and contribute to financial and operational goals
  • Foster a culture of safety, accountability, and continuous improvement within the team
What We’re Looking For
  • High School Diploma or GED required.
  • Trade School or Technical Certification preferred.
  • Minimum of 3–5 years of relevant experience in service management, automotive/fleet repair, or a related industry.
  • Prior supervisory or team leadership experience strongly preferred.
  • Experience in fire apparatus, emergency vehicle, or heavy equipment service environment is a significant plus.
  • Demonstrated mechanical troubleshooting knowledge and repair methodology.
  • Excellent customer service skills with the ability to de-escalate and resolve concerns.
  • Proficiency with service management software and Microsoft Office Suite.
  • Must provide and maintain basic personal hand tools required assigned duties (company provides larger equipment, service vehicles, and job-specific tools/materials)
  • Knowledge of fire apparatus systems, NFPA standards, and emergency vehicle operations preferred.
Why You’ll Love Working at Banner Fire Equipment

We offer a strong benefits package built to support your health, financial security, and career:

  • Weekly pay
  • 100% employer-paid employee medical option + life and disability coverage
  • Medical, dental, and vision plans for you and your family
  • 401(k) with up to 5% company match
  • PTO from day one + 11.5 paid holidays
  • Training and advancement opportunities
Competitive Compensation That Rewards Your Expertise

At Banner Fire Equipment, we recognize and value the skills and experience you bring. Our compensation package is designed to be fair and competitive, reflecting your qualifications and expertise.

Estimated Salary Range: $80,000-$100,000 annually

Final offers are tailored to your background, certifications, experience, and training.

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