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Service Manager Jobs in Dothan, AL (NOW HIRING)

Compass Group

FOOD SERVICE DIRECTOR

Geneva, AL · On-site

$70K - $72K/yr

You will manage and lead a team of associates. You will be responsible for managing client ... Culinary Services Group (CSG) is an equal opportunity employer. At CSG, we are committed to ...

Compass Group

FOOD SERVICE DIRECTOR

Geneva, AL

$70K - $72K/yr

You will manage and lead a team of associates. You will be responsible for managing client ... Culinary Services Group (CSG) is an equal opportunity employer. At CSG, we are committed to ...

Compass Group

FOOD SERVICE DIRECTOR

Geneva, AL · On-site

$70K - $72K/yr

You will manage and lead a team of associates. You will be responsible for managing client ... Culinary Services Group (CSG) is an equal opportunity employer. At CSG, we are committed to ...

Amteck, LLC

Project Manager

Newton, AL · On-site

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

Coffman International

Technician Apprentice

Dothan, AL · On-site

$15.50 - $20/hr

Service Manager Overview The Apprentice Technician's main responsibility is to perform high-quality maintenance and repairs on International Motors and IC Bus products while learning the profession ...

Coffman International

Technician Apprentice

Dothan, AL · On-site

$15.50 - $20/hr

Service Manager Overview The Apprentice Technician's main responsibility is to perform high-quality maintenance and repairs on International Motors and IC Bus products while learning the profession ...

Walgreens

Pharmacy Operations Manager

Dothan, AL · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Coffman International

Technician Apprentice

Dothan, AL · On-site

$15.50 - $20/hr

Service Manager Overview The Apprentice Technician's main responsibility is to perform high-quality maintenance and repairs on International Motors and IC Bus products while learning the profession ...

Walgreens

Pharmacy Operations Manager

Dothan, AL · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

GameStop

Store Manager (3858)

Dothan, AL · On-site

The Store Manager will manage and lead in a multiunit capacity ... Provide and model best-in-class guest service: promptly greet guests; respond to guest questions ...

UHS

MGR - BEHAVIORAL HEALTH SVCS 3p-11p

Dothan, AL · On-site

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected health care management companies operating through its subsidiary acute care hospitals, behavioral health ...

Panda Restaurant Group

Service Team

Dothan, AL

$14.25 - $19/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

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Service Manager information

See Dothan, AL salary details

$30K

$63.6K

$107.7K

How much do service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service manager in Dothan, AL is $63,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,300.00 and $73,200.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Dothan, AL?

The most popular types of Service jobs in Dothan, AL are:

What are popular job titles related to Service Manager jobs in Dothan, AL?

For Service Manager jobs in Dothan, AL, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Dothan, AL look for?

The top searched job categories for Service Manager jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Service Manager jobs?

Cities near Dothan, AL with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Dothan, AL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $63,609 per year, or $30.6 per hour.

Small Engine Turf Technician

Crystal Tractor of Dothan

Dothan, AL • On-site

$45/hr

Full-time

Medical, Dental, Life, Retirement

Re-posted 18 days ago

Job description

We are looking to hire a full-time, motivated, small engine turf technician to enhance our team! A team player who is positive, upbeat, and a quick learner.

What we offer:

  • Competitive pay based on experience (Pay Range up to $45 per hour)
  • Medical Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • 401K Plan
  • Holiday Pay
  • Get paid weekly
  • 5 Day work week
  • Fourth-Generation Family owned & operated
  • Growth opportunities

Responsibilities:

  • Perform work specified on the repair order with efficiency and in accordance with the dealership.
  • Test components and systems, using diagnostic tools and special service equipment.
  • Diagnose, maintain, and repair agriculture equipment
  • Communicate directly with the Service Manager so that customers are informed if any additional service is needed.
  • Provide an estimate of time needed for additional repairs.
  • Execute repairs under warranty to manufacturer specifications.

Qualifications:

  • High school diploma or equivalent
  • Diesel mechanic experience preferred
  • Service Technician experience required
  • Kubota experience preferred
  • Dexterity, requiring a steady hand, excellent hand-eye coordination
  • Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
  • Excellent customer service skills and basic computer competencies
  • Must be able to work weekends
  • Positive, friendly attitude, along with an eagerness to improve
  • Enjoy working in a dynamic environment
  • Teammate with the ability to collaborate with others effectively
  • Ability to learn new technology, repair and service procedures and specifications
  • Valid driver's license and clean driving record
  • Willing to submit to pre-employment drug screen and background check

*Pay may vary based on experience

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.