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Service Manager Jobs in Columbus, MS (NOW HIRING)

AutoZone

Part Sales Manager - Full Time

Starkville, MS · On-site

$14.75 - $18/hr

Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational ...

AutoZone

Part Sales Manager - Full Time

Starkville, MS · On-site

$14.75 - $18/hr

Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational ...

Chipotle

Service Leader

Starkville, MS · On-site

$14.25 - $18.75/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Opportunities for advancement (80% of managers started as Crew) WHO WE ARE Chipotle Mexican Grill ...

CHIPOTLE

Service Leader

Starkville, MS · On-site

$14.25 - $18.75/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Opportunities for advancement (80% of managers started as Crew) WHO WE ARE Chipotle Mexican Grill ...

Lyle Machinery Co

Shop Service Tech

Columbus, MS · On-site

$18 - $24/hr

... management and other departments to ensure quality work and customer satisfaction Complete ... No recruiter, agency or placement service solicitation please

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All JobsService JobsService Manager JobsService Manager Jobs in Columbus, MS

Service Manager information

See Columbus, MS salary details

$32.2K

$68.4K

$115.8K

How much do service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service manager in Columbus, MS is $68,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $78,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Columbus, MS?

The most popular types of Service jobs in Columbus, MS are:

What are popular job titles related to Service Manager jobs in Columbus, MS?

For Service Manager jobs in Columbus, MS, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Columbus, MS look for?

The top searched job categories for Service Manager jobs in Columbus, MS are:

What cities near Columbus, MS are hiring for Service Manager jobs?

Cities near Columbus, MS with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Columbus, MS as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $68,375 per year, or $32.9 per hour.

Food Service Worker - 2nd Shift

Southern Foodservice Management Inc

Columbus, MS • On-site

$12 - $14/hr

Other

Re-posted 15 days ago

Job description

Description

Southern Foodservice Management, a national contract foodservice company, is looking to hire a Food Service Worker for our PACCAR location in Columbus, MS.

  • The schedule is Monday - Friday with occasional Saturdays. 
  • The shift schedule is 2:00 PM - 8:30 PM.
  • The pay is $12.00 - $14.00 per hour. 
  • Minimum of 2 years of cooking experience required.

Duties and Responsibilities

  • Assist with the preparation of menu items as assigned by the Manager or Supervisor including various grab and go items and pizzas
  • Assist in the Cafe as needed, with tasks to include serving, prep and stocking 
  • Assist customers with ringing up and paying for food items 
  • Responsible for efficiently and proficiently serving customers on the serving lines during meal service times
  • Responsible for maintaining proper food safety and handling techniques per applicable food code and HACCP standards
  • Responsible for following and enforcing proper safety procedures to ensure a safe working environment
  • Conduct duties in an orderly and professional manner and to standards of Southern Foodservice code of conduct
  • Maintain general cleanliness of facility according to Southern Foodservice sanitation standards
  • Conduct duties in an orderly and professional manner and to standards of Southern Foodservice code of conduct

Cleaning Assignment

  • Must maintain cleanliness and appearance of areas during catering events and/or meal periods, to include wiping up spills and maintaining a clean and neat appearance.
  • Clear service lines and thoroughly clean service areas after each event and/or meal service.
  • Complete Daily and Weekly Cleaning Checklist. 
  • Maintain utility area as needed

Other Duties and Tasks

  • All staff members are also responsible for other duties or tasks that are assigned by the Assistant Managers or Supervisors, as a part of any "Job" or "Position" assigned during a normal work schedule. Team members may be assigned to support the meal production, service and cleaning after the meal or the dining facility.

Requirements

Physical Requirements

  • Strength: Lift up to 40lbs
  • Posture: Standing 80%, Walking 20%
  • Movement of objects: Frequent
  • Heavy Lifting, Heavy Carrying, Pushing, Pulling
  • Climbing or Balancing: Occasional
  • Stooping: Frequent
  • Reaching: Frequent
  • Handling: Frequent
  • Talking/Hearing: Frequent
  • Seeing: Frequent
  • Temperature Variation: Frequent


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