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Service Manager Jobs in Columbus, MS (NOW HIRING)

Lyle Machinery Co

Field Service Tech

Columbus, MS · On-site

Communicate job progress to Service Manager regarding special parts orders, shortages, and malfunctions. * Prepare and complete all job-related documents, including but not limited to warranty ...

Lyle Machinery Co

Field Service Tech

Columbus, MS · On-site

Communicate job progress to Service Manager regarding special parts orders, shortages, and malfunctions. * Prepare and complete all job-related documents, including but not limited to warranty ...

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All JobsService JobsService Manager JobsService Manager Jobs in Columbus, MS

Service Manager information

See Columbus, MS salary details

$32.2K

$68.4K

$115.8K

How much do service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service manager in Columbus, MS is $68,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $78,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Columbus, MS?

The most popular types of Service jobs in Columbus, MS are:

What are popular job titles related to Service Manager jobs in Columbus, MS?

For Service Manager jobs in Columbus, MS, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Columbus, MS look for?

The top searched job categories for Service Manager jobs in Columbus, MS are:

What cities near Columbus, MS are hiring for Service Manager jobs?

Cities near Columbus, MS with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Columbus, MS as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,375 per year, or $32.9 per hour.

Store Service Manager

Precision Tune Auto Care - Columbus 24-15

Columbus, MS

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Join the Precision Tune Auto Care Team!

Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand. 

At Precision Tune Auto Care, you’ll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road. If you’re looking to build your career with a proven, customer-focused brand, we’d love to have you on our team.

Position Summary
 
As a Store Manager at Precision Tune Auto Care, you’ll lead a team that drives sales in service, parts, and fleet operations while delivering exceptional customer service. You’ll recruit, train, and inspire your service and shop teams, ensuring programs, initiatives, and standards are executed effectively. You’ll also help maintain strong shop productivity and take on additional related responsibilities as needed. This is a safety-sensitive position.
What We Offer
  • Competitive pay
  • Medical, Dental, and Vision Insurance — coverage begins the 1st of the month after your hire date
  • Retirement plan enrollment available
  • Paid Time Off (PTO) to relax and recharge
  • Closed evenings and Sundays — enjoy a better work-life balance
  • 7 paid holidays off
What You’ll Do
  • Lead, train, and motivate store associates and technicians to achieve sales and service goals
  • Manage store operations — including productivity, profitability, and customer satisfaction
  • Ensure compliance with safety, environmental, and company policies
  • Maintain staffing levels by hiring, developing, and retaining top talent
  • Oversee shop workflow, ensuring efficiency, accuracy, and high-quality service
  • Resolve customer concerns with professionalism and care
  • Support fleet business relationships and vendor partnerships
  • Perform opening and closing duties as a keyholder
What You Bring
  • High school diploma or equivalent (college or technical program preferred)
  • 1+ year of experience in automotive service or retail management
  • Valid driver’s license
  • Strong leadership, communication, and customer service skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Basic math and computer skills (POS, cash handling, reports, etc.)
  • Flexible availability — including evenings, weekends, and holidays
  • Experience using Chat GPT or willingness to learn it
Physical Requirements
  • Lift up to 50 lbs. without assistance
  • Frequent standing, walking, bending, and reaching
  • Ability to climb ladders and operate a vehicle safely
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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