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Service Manager Jobs in Columbus, MS (NOW HIRING)

Trident Chicken LLC

General Manager

Columbus, MS · On-site

As General Manager, you'll lead your restaurant team to deliver crave-worthy chicken, exceptional service, and a clean, welcoming environment for guests and team members alike. You'll be responsible ...

Trident Chicken LLC

General Manager

Starkville, MS · On-site

As General Manager, you'll lead your restaurant team to deliver crave-worthy chicken, exceptional service, and a clean, welcoming environment for guests and team members alike. You'll be responsible ...

Jersey Mike's Subs

Manager In-Training

Starkville, MS · On-site

$14 - $18/hr

... service - Manage inventory and ordering of supplies - Train and develop team members on company policies and procedures - Ensure compliance with health and safety regulations - Utilize Aloha POS ...

Precision Tune Auto Care

District Manager

Columbus, MS · On-site

$52K - $104K/yr

Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand ... Store Manager - Lead Our Team to Success! Precision Tune Auto Care is seeking a dynamic District ...

Jersey Mike's Subs

Manager In-Training

Starkville, MS · On-site

$14 - $18/hr

... service - Manage inventory and ordering of supplies - Train and develop team members on company policies and procedures - Ensure compliance with health and safety regulations - Utilize Aloha POS ...

Jersey Mike's

Manager In-Training

Starkville, MS · On-site

$14 - $18/hr

... service - Manage inventory and ordering of supplies - Train and develop team members on company policies and procedures - Ensure compliance with health and safety regulations - Utilize Aloha POS ...

Panda Restaurant Group

Service Team

Starkville, MS

$14 - $18.75/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

Jack Marshall Foods, Inc.

Customer Service

Columbus, MS

$15.25 - $21/hr

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

Jack Marshall Foods, Inc.

Customer Service

Columbus, MS

$15.75 - $21.25/hr

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Columbus, MS

Service Manager information

See Columbus, MS salary details

$32.2K

$68.4K

$115.8K

How much do service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service manager in Columbus, MS is $68,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $78,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Columbus, MS?

The most popular types of Service jobs in Columbus, MS are:

What are popular job titles related to Service Manager jobs in Columbus, MS?

For Service Manager jobs in Columbus, MS, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Columbus, MS look for?

The top searched job categories for Service Manager jobs in Columbus, MS are:

What cities near Columbus, MS are hiring for Service Manager jobs?

Cities near Columbus, MS with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Columbus, MS as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $68,375 per year, or $32.9 per hour.

2022: Service Technician/Mechanic - Commercial HVAC/R and Kitchen Equipment

Remco Southeast

Columbus, MS • On-site

Full-time

Re-posted 6 days ago

Job description

COMPANY OVERVIEW
Restaurant Equipment Maintenance Company, a Smart Care Company, is one of the largest full service CFESA (Commercial Food Equipment Service Association) restaurant equipment parts and repair companies in the nation. Our offices are geographically located in order to provide parts and service under the Advanced Mechanical Plus name in Ohio, as REMCO in Tennessee, Alabama, Florida, Mississippi, and Louisiana, and as TBS Southeast in Texas. Our companies offer opportunities for qualified people who want to grow in our reactionary service organization.
We are actively seeking experienced technicians in the Columbus, MS area. Our compensation and benefit packages are at the top of the industry, and we are excited to continue our growth nationally.
Experienced technicians who meet our position requirements are eligible for a hiring bonus
JOB: Service Technician
EMPLOYMENT/FLSA STATUS: Full Time, Regular, Non-Exempt
THIS JOB MIGHT BE FOR YOU IF you're a career-minded field expert, however, we are going to be upfront - the way we work doesn't suit everyone. We do things a bit differently - our Service Technicians work in geographical teams assigned to a Regional Service Manager, responsible for the overall business health and performance by delivering sustained excellence in the marketplace. YOU are the excellence and we will ensure you have the training, guidance and support necessary to deliver exceptional customer service in the field.
KEY RESPONSIBILITIES/ACCOUNTABILITIES
As a Service Technician, you will deliver customer service in the field in order to define service problems, collect data, establish facts, and draw valid conclusions about the work needing to be performed. You will become a partner with our Preferred Customers by consistently delivering exceptional solutions to both predict and prevent equipment failure, ensuring their equipment is running at full capacity with limited breakdowns. You will:
  • Properly troubleshoot, diagnose, and repair Commercial Refrigeration Equipment, Ice Machines and HVAC systems to include installation and repairing systems by mounting, installing, fabricating, or connecting compressors, condensers, evaporators, motors, expansion and discharge values, motors, temperature and fans, control panels, switches, fuses, filters, gauges, ducts, piping, tubing, and related components; completes power connections;
  • Work on commercial kitchen & cooking equipment such as: mixers, grilles/griddles, char-grills, ovens (deck and pizza), warming cabinets, holding cabinets, food wells, fryers, steamers, and pasta cookers;
  • Communicate with manufacturers as needed to help with diagnoses and parts identification;
  • Consult with the Operations Department for technical support while onsite and when follow up work needs to be scheduled;
  • Consult with the Parts Department to get parts ordered;
  • Install all parts ordered for the customer in a timely and professional manner and in line with company policy;
  • Promote and recommend other services available to customers when needed;
  • Produce accurate and timely administrative documents, such as work orders, time sheets, receipts, and truck stock inventory;
  • Follow safe work practices and accident prevention procedures;
  • Maintain a neat and orderly truck, along with accurate part and tool inventory;
  • Maintain productivity levels in accordance with company standards;
  • Assist fellow Service Technicians/Mechanics with troubleshooting and technical support when asked

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
ESSENTIAL QUALIFICATIONS/REQUIREMENTS
  • High School Diploma or equivalent;
  • Valid Driver's License and an acceptable driving record;
  • Knowledge of 3 phase and gas regulators and the ability to use a volt meter;
  • Minimum of three (3) years trade related experience which would include installing refrigeration piping, brazing, setting display cases, condensing units, compressor racks and rooftop condensers;
  • Ability to diagnose and repair commercial refrigeration systems including but not limited to Ice Machines, light commercial equipment; package and split HVAC systems;
  • Ability to read and interpret refrigeration legends, construction drawings and equipment manuals.
  • Physically able to climb ladders, work at high elevations and lift objects up to fifty pounds.
  • Willingness and ability to perform On-Call and emergency after-hours duties as needed to ensure service coverage;
  • Detailed oriented and possess the ability to communicate (written and verbal) with customers, dispatch and management effectively;
  • EPA Universal Certification

PREFERRED QUALIFICATIONS/REQUIREMENTS
  • Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA) or relevant military experience;
  • Commercial refrigeration and/or commercial cooking equipment repair experience;
  • Self-motivated with the proven ability to prioritize and work within our proven model;

BENEFITS FOR YOU INCLUDE:
  • Receive a company service vehicle, fuel card, and cell phone;
  • Company provided large/major tools and equipment;
  • Comprehensive benefits program
  • Professional Growth and Development - we want you to view your time with our company as an investment in your future, one that pays dividends along the way. The longer you stay, the wider the breadth of professional opportunities and experience you will gain.

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