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Service Manager Jobs in Columbus, MS (NOW HIRING)

Kroger

FRONT END/LEAD CLERK

Starkville, MS · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Managing people, merchandising, inventory management, shrink control, customer service, labor scheduling, expense control) * Past work record must exhibit a high level of integrity and dependability.

Trident Chicken LLC

General Manager

Starkville, MS · On-site

As General Manager, you'll lead your restaurant team to deliver crave-worthy chicken, exceptional service, and a clean, welcoming environment for guests and team members alike. You'll be responsible ...

Trident Chicken LLC

General Manager

Columbus, MS · On-site

As General Manager, you'll lead your restaurant team to deliver crave-worthy chicken, exceptional service, and a clean, welcoming environment for guests and team members alike. You'll be responsible ...

Precision Tune Auto Care

District Manager

Columbus, MS · On-site

$52K - $104K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand ... Store Manager - Lead Our Team to Success! Precision Tune Auto Care is seeking a dynamic District ...

Precision Resources

Service Technician

Columbus, MS · On-site

$18/hr

Effective at problem-solving, provide critical thinking and the management of their time. Able to ... service and produce better results. We have become a strategic partner for Fortune 500 firms as ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Columbus, MS

Service Manager information

See Columbus, MS salary details

$32.2K

$68.4K

$115.8K

How much do service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service manager in Columbus, MS is $68,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $78,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Columbus, MS?

The most popular types of Service jobs in Columbus, MS are:

What are popular job titles related to Service Manager jobs in Columbus, MS?

For Service Manager jobs in Columbus, MS, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Columbus, MS look for?

The top searched job categories for Service Manager jobs in Columbus, MS are:

What cities near Columbus, MS are hiring for Service Manager jobs?

Cities near Columbus, MS with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Columbus, MS as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,375 per year, or $32.9 per hour.

FRONT END/LEAD CLERK

Kroger

Starkville, MS • On-site

Part-time

Medical, Dental, Vision, PTO

Re-posted 16 days ago

Job description

Provide day-to-day support of all Front End department operations, policies, processes and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! 

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page! 

Minimum

  • Willing to work mornings, afternoons, evenings, or nights as the work demands.
  • Willing and available to work weekends and holidays as needed (emphasis on Prime Time)
  • Store retail experience with an emphasis on customer service and front-end operations.
  • Ability to multi task and handle large workloads.
  • Effective written and oral communication skills.
  • Ability to learn a wide range of computer applications including Microsoft Word, Excel, PowerPoint, ACE, Supersked, etc.
  • Understanding of all key components of department operations (ie. Managing people, merchandising, inventory management, shrink control, customer service, labor scheduling, expense control)
  • Past work record must exhibit a high level of integrity and dependability.

Desired

  • Thorough experience in customer service and all phases of front-end operations.
  • Explore and develop more effective and efficient processes, policies and procedures for Front End, Customer Service Center and Accounting.
  • Design a cleaner, more efficient working environment for Front End, Customer Service and Accounting.
  • Ensure safe, effective and efficient customer service is provided throughout department.
  • Improve Shopping Experience Progress Report, Customer Tracker, Associate Tracker, Cash Over/Short, CCG, ELMS utilization, Customer Comment Cards, FES Evaluations, Bob Audits, and Key Retailing Measurements.
  • Provide training, support and follow up on all aspects of Key Retailing.
  • Coach and train customer service manager and front end supervisors.
  • Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive and respectful manner. 
  • Support store management and customer service manager in maintaining a well-organized, clean, pleasant shopping environment at the check stands, front-end, Self Service Checkouts, Customer Service Center, Accounting Room and parking lot area. 
  • Follow through on special assignments and perform any and all duties as assigned.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

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