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Service Manager Jobs in Chestermere, AB (NOW HIRING)

KPMG

Manager - Transaction Services

Calgary, AB · On-site

Our Deal Advisory team includes the following service lines: Transaction Services, Valuations ... As Manager, Transaction Services, you will: * Co-coordinate financial due diligence and provide M&A ...

PwC

International Tax Services, Manager

Calgary, AB · Hybrid

CA$84K - CA$134K/yr

Line of Service Tax Industry/Sector Not Applicable Specialism International Tax Services Management Level Manager & Summary At PwC, our people in tax services focus on providing advice and guidance ...

BDO Canada

Manager, Canadian Tax Services

Calgary, AB · Hybrid

Each day, our professionals provide exceptional service, helping clients with advice and insight ... Your Opportunity We are looking for a Manager to join our Canadian Tax Services practice in Calgary ...

KPMG

Manager, Tax Shared Services

Calgary, AB · On-site

The Manager's responsibilities will be governing and optimizing offshore delivery across various Tax service lines. This role provides strategic and operational leadership to ensure offshore work is ...

Lexus of Royal Oak

Detail Technician

Calgary, AB · On-site

Service Manager Want to work with one of the most prestigious luxury auto brands in the world? Join our dynamic team at our state-of-the-art Lexus dealership, proudly located in Calgary's vibrant ...

Volvo Group

Service Network Support Manager

Calgary, AB · Hybrid

CA$100K - CA$130K/yr

Prevost , a division of Volvo Group Canada Inc., is currently looking for a Service Network Support Manager to champion customer satisfaction and profitability across our expanding service center ...

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All JobsService JobsService Manager JobsService Manager Jobs in Chestermere, AB

Service Manager information

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What cities near Chestermere, AB are hiring for Service Manager jobs? Cities near Chestermere, AB with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Chestermere, AB as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Warehouse Associate $22hr - $24hr

National Carwash Solutions

Calgary, AB

CA$22 - CA$24/hr

Full-time

Re-posted 29 days ago

Job description

As a Warehouse Associate, you will assist with the loading, and unloading of parts and equipment; you will re-organize shelving and perform general labour tasks under the direction of the Service Manager. Successful candidates will be responsible for moving materials and fabricated parts to specified areas as well as fabricating certain parts when instructed.

Job Duties:

  • Move materials and products
  • Assist the Shipper as required.
  • Record and report shipping and receiving information as required.
  • Responsible for quality of job functions. To include remaining alert for unsatisfactory quality of equipment parts received.
  • Perform general labor tasks as required and shown.
  • Perform Emergency Parts Pickups when needed
  • Keep the working area clean and orderly at all times.
  • Leave equipment and materials in proper place and order at the end of shift
  • Comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies
  • Management retains the discretion to add or change the duties of this position at any time
  • Comply with all applicable OHSA, ESA and other provincial regulatory laws, as well as company safety policies
  • Any other duties as assigned by the Service Manager or Senior Leadership team.

 

Qualifications:

  • High school diploma or equivalent is preferred
  • Responsible for safe operation and use of hand tools
  • Required to use foot and hand controls to operate equipment
  • Clean Driving Record
  • Ability to use basic math and writing skills
  • Ability to work assigned hours 

Physical Requirements:

  • Must stoop, bend, reach, walk; perform repetitive motions using hands to grasp, push, pull or do fine manipulations
  • Required to sit or stand for prolonged periods
  • Intermittently bends, twists, and climbs 
  • Ability to lift medium to heavy weights up to 75 lbs.

Hourly Range $22-$24 based on experience

This is a replacement position

NCS uses artificial intelligence (AI) tools to screen, assess, or select applicants during the hiring process.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management retains the right to change job duties and responsibilities at any time, based on business need. National Carwash Solutions is an Equal Opportunity Employer.

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