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Service Manager Jobs in Central Point, OR (NOW HIRING)

Cintas

Service Supervisor

Medford, OR · On-site

This is a middle-management position with direct supervisory and leadership accountability. Skills ... Customer service experience, preferably in an industrial or service industry * Training or ...

Cintas

Service Supervisor

Medford, OR

This is a middle-management position with direct supervisory and leadership accountability. Skills ... Customer service experience, preferably in an industrial or service industry * Training or ...

Johnson RV

Service Advisor

Medford, OR · On-site

Keep Service Manager informed of all problems or potential problems * Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Requirements * High school diploma or ...

Rv Direct LLC

Service Advisor

Medford, OR · On-site

Keep Service Manager informed of all problems or potential problems * Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Requirements * High school diploma or ...

Advantage Tire

Sales & Service Advisor

Medford, OR · On-site

Genuine career growth -- with progression into Service Manager or Management , evidenced by hundreds of team member promotions. Service Advisor: * Greet every guest and deliver a world-class service ...

Advantage Tire

Sales & Service Advisor

Medford, OR · On-site

$22 - $24/hr

Genuine career growth - with progression into Service Manager or Management , evidenced by hundreds of team member promotions. Service Advisor: * Greet every guest and deliver a world-class service ...

Advantage Tire

Sales & Service Advisor

Medford, OR

$22 - $24/hr

Genuine career growth -- with progression into Service Manager or Management , evidenced by hundreds of team member promotions. Service Advisor: * Greet every guest and deliver a world-class service ...

Million Air

Customer Service Representative

Medford, OR · On-site

$17 - $23/hr

Preferred be bi-lingual. This position reports to the Customer Service Manager. This position operates in a professional environment, which may include exposure to all types of weather conditions and ...

Default

Customer Service Representative

Medford, OR · On-site

$17 - $23/hr

Preferred be bi-lingual Reporting Relationship This position reports to the Customer Service Manager Work Environment This position operates in a professional environment, which may include exposure ...

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All JobsService JobsService Manager JobsService Manager Jobs in Central Point, OR

Service Manager information

See Central Point, OR salary details

$32.8K

$69.5K

$117.6K

How much do service manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for service manager in Central Point, OR is $69,459.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $79,900.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Central Point, OR? The most popular types of Service jobs in Central Point, OR are:
What cities near Central Point, OR are hiring for Service Manager jobs? Cities near Central Point, OR with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Central Point, OR as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $69,459 per year, or $33.4 per hour.

Branch Manager - Southern Oregon

Warrior Service Company LLC

Medford, OR • On-site

$74K - $78K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Branch Manager--Southern Oregon


Job Description:

The Southern Oregon Branch Manager will identify, maintain, and improve the relationships and work experience for our service technicians.


ESSENTIAL JOB DUTIES:

  • This listing is not to be construed as all-inclusive. Other duties may be required and assigned.
  • Performs weekly/daily check-in with local Technicians to troubleshoot failures and celebrate successes.
  • Maintains vehicle check lists and assists in communicating maintenance needs. 
  • Assists with evaluating driver routes and timecards to ensure technicians are efficient. 
  • Monitor service technicians’ daily activities.
  • Support to develop service budget and monetary resources required to accommodate existing and future maintenance.
  • Coordinate technical seminars of training for regional service associates and supervise training program completion.
  • Support internal staff, service technicians, customers, and sales staff with technical questions.
  • Make/receive phone calls from veterans and clients with technical questions.
  • Execute inspections on scheduled Work Orders, warehouse, Vehicles, and amenities etc.
  • Coordinate with Senior Warehouse Manager and National Service Manager on projects, policies, and procedures to ensure production is effective and efficient as possible.
  • Conduct safety inspection and conformance to ensure it represents and reflects the top quality of Warrior Service Company LLC.
  • Manage installation, service, and maintenance of installed equipment at customer sites.
  • Provide services with the aim to exceed regional and customer expectations along with attaining company targets.
  • Plan, assign and direct work of service technicians outside of scheduled routes.
  • Appraise performance, reward, and discipline service technicians.
  • Ensure to address complaints and resolve problems.
  • Involve actively in team effort through routine communication with departmental management.
  • Utilize SalesForce CRM to ensure projects are completed efficiently and in a timely manner
  • Manage special projects as assigned by the National Service Manager
  • Focus on process improvement and continuous improvement
  • Keep employees motivated and performing at a high level
  • Supervise the Field Service Technicians in the region; address employees’ concerns and/or performance concerns in real time; maintains proper documentation as needed.


MARGINAL JOB DUTIES:

  • Assists warehouse personnel as necessary.
  • Assists with cleaning warehouse and other areas.


TECHNICIAN DUTIES:

  • Provides patient with orientation and instruction on the proper use of equipment.
  • Responds to patient inquiries on equipment set-up and usage.
  • Performs follow-up servicing of equipment in the field as necessary.
  • Performs minor repair of equipment as required.
  • Performs documentation tasks including obtaining signatures from Veterans upon delivery; completes driver log; completes vehicle pre-trip and post-trip checklists.
  • Assists in cleaning and disinfecting used equipment as needed.
  • Performs daily vehicle maintenance and safety checks on assigned vehicle; cleans vehicles following use.
  • Regular and reliable attendance at work required.


SPECIAL REQUIREMENTS:

  • Must maintain a valid driver’s license and good driving record.
  • 5 years of work experience with warehouse management and warehouse inventory control.
  • 2 years of work experience as a traveling manager.
  • Experience with SalesForce for project completion.
  • Preferred work experience with Access and Mobility Devices including the assembly of electrical equipment plus low voltage electrical work experience.
  • Ability to pass a Background Check and Drug Test


SALARY:

  • $74k-78k with bonus potential
  • Salary Increase
  • Relocation assistance


MISC:

  • Interim Branch Manager (90-day probationary period)
  • Periodically travel to HQ for meetings, trainings, development
  • M-F 9a to 5:30p


BENEFITS:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance


WORK LOCATIONS:

  • Roseburg and Merlin, OR

Monday to Friday
9a to 5:30p
40 per week