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Service Manager Jobs in Cambridge, MN (NOW HIRING)

MIDWEST MACHINERY CO

Service Manager

Columbus, MN · On-site

Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable ...

New

MINNESOTA AG POWER INC

Service Manager

Columbus, MN · On-site

$65K - $82K/yr

Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable ...

New

Synova Group

Designated Coordinator/Service Manager

Cedar, MN · On-site

$19.75 - $25/hr

We are hiring for a Service Manager positions in Oak Grove within the Anoka County. This role involves providing daily support to individuals with significant behavioral needs. Ideal candidates are ...

Aramark

Reserve Food Service Manager

Anoka, MN · On-site

$55K - $65K/yr

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

Aramark

Reserve Food Service Manager

Anoka, MN

$55K - $65K/yr

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

Aramark

Reserve Food Service Manager

Anoka, MN · On-site

$55K - $65K/yr

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

Aramark

Reserve Food Service Manager

Anoka, MN · On-site

$55K - $65K/yr

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

Heartland Tire Inc

General Service Technician

Anoka, MN

$18 - $21/hr

Service Manager DEPARTMENT: Service POSITION SUMMARY: The General Service Technician performs basic preventative functions such as oil changes and evaluating tire pressure. This position also makes ...

Heartland Tire

General Service Technician

Anoka, MN · On-site

$18 - $21/hr

Service Manager DEPARTMENT: Service POSITION SUMMARY: The General Service Technician performs basic preventative functions such as oil changes and evaluating tire pressure. This position also makes ...

Walmart

Auto Care Center Service Manager

Cambridge, MN · On-site

$21 - $34/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Coborn's, Inc.

Guest Services Manager

Princeton, MN · On-site

$18 - $25/hr

Employee recognition programs with monetary rewards including in-store vouchers, years of service ... We manage a variety of other retail businesses in markets where the fit is right, including Ace ...

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All JobsService JobsService Manager JobsService Manager Jobs in Cambridge, MN

Service Manager information

See Cambridge, MN salary details

$33.1K

$70.2K

$118.9K

How much do service manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for service manager in Cambridge, MN is $70,216.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $80,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Cambridge, MN?

The most popular types of Service jobs in Cambridge, MN are:

What are popular job titles related to Service Manager jobs in Cambridge, MN?

For Service Manager jobs in Cambridge, MN, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Cambridge, MN look for?

The top searched job categories for Service Manager jobs in Cambridge, MN are:

What cities near Cambridge, MN are hiring for Service Manager jobs?

Cities near Cambridge, MN with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Cambridge, MN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $70,216 per year, or $33.8 per hour.

Service Manager

MIDWEST MACHINERY CO

Columbus, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

The approximate base compensation range is posted, but the actual offer will reflect our total compensation and benefits package. The offer will be determined by a number of factors including the selected candidate's experience, knowledge, skills, abilities, as well as internal equity among our team.

Purpose:

Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Consistently exhibits Midwest Machinery Company's core purpose and values.

Responsibilities:

  • Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction
  • Assists in developing, and executes, Service Department marketing plan and monitors monthly to ensure achievement of departmental goals
  • Coordinates customer clinics and related promotional events
  • Monitors all service warranty and Product Improvement Program expiration dates to keep within the required timeframe to receive maximum credit
  • Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
  • Reviews work orders for completeness and accuracy prior to customer billing: closes work orders in a timely fashion
  • Ensures all departmental tools, equipment, and vehicles are in good working order
  • Manages recruiting, staffing and employee development activities for employees reporting to this position
  • Participates in service EDUCATE training program required for the development of skills and knowledge
  • Participates in, or hosts, at least one local school-related career day/experience per year
  • Attracts, retains, and effectively engages department personnel.
  • Attends to, and resolves, employee and inter-departmental issues in a fair and expedient manner
  • Maintains and promotes a safe work environment. Demonstrates understanding of and ability to follow all safety rules and regulations in performing work assignments
  • Performs other duties as assigned

Experience, Education, Skills, and Knowledge:

  • High School Diploma or equivalent experience
  • 3+ years experience in Service Department operations
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Ability to write and speak effectively to individuals and groups
  • Familiar with John Deere and competitive products
  • Basic understanding of financial principles relative to Service Department operations
  • Ability to analyze and interpret internal reports
  • Excellent customer service skills

Physical and Mental and Other Requirements:

  • Frequent bending and stooping
  • Ability to lift up to 50 lbs.
  • Climbing/using ladders
  • Ability to use a forklift/skid loader
  • Ability to work extended hours and weekends
  • Valid driver's license with an insurable driving record required
  • Must pass a pre-employment background study

Benefits:

  • Paid Time Off including PTO, Holiday Pay, Bereavement Pay, Civic Pay, and Volunteer Time Off
  • 401k plan with company match
  • Multiple health insurance plan and network options with Health Savings Accounts
  • Dental and Vision plans
  • Medical and Dependent Care Flexible Spending Plans
  • Company paid life insurance with ability to purchase more
  • Company paid Short-Term Disability coverage
  • Multiple voluntary benefits available including LTD, Accident, Hospital Indemnity, Critical Illness, Whole Life, ID Theft
  • Employee Assistance Program
  • Paid uniforms or clothing allowance based on position
  • Employee Discount Programs

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Midwest Machinery Co. will reasonably accommodate the known disabilities of qualified disabled individuals.

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