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Service Manager Jobs in Wyoming (NOW HIRING)

Wendy's

Customer Service Manager

Jackson, WY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Safariland

Customer Service Manager

Casper, WY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage all customer service functions to ensure assigned customers are provided a world class, compelling customer care experience. RESPONSIBILITIES * Plan, assign, and review the work of associates ...

Pizza Ranch

Guest Service Manager

Casper, WY · On-site

As a Guest Services Manager, you will be challenged to lead a team to give every guest a legendary experience. You will be expected to assist the management team in leading daily operations and set ...

Loaf 'N Jug

Subway - Food Service Manager

Cheyenne, WY · On-site

$16.50 - $18.50/hr

  • Retirement

As a Restaurant Brand Food Service Manager you will be entrusted to work with the Multi Unit or Multi Brand General manager to guide your fellow team members in delivering an exceptional guest dining ...

Loaf 'N Jug

Subway - Food Service Manager

Cheyenne, WY · On-site

$16.50 - $18.50/hr

  • Retirement

As a Restaurant Brand Food Service Manager you will be entrusted to work with the Multi Unit or Multi Brand General manager to guide your fellow team members in delivering an exceptional guest dining ...

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All JobsService JobsService Manager JobsService Manager Jobs in Wyoming

Service Manager information

See Wyoming salary details

$31.7K

$67.3K

$113.9K

How much do service manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service manager in Wyoming is $67,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $77,400.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Wyoming?

The most popular types of Service jobs in Wyoming are:

What are popular job titles related to Service Manager jobs in Wyoming?

For Service Manager jobs in Wyoming, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Wyoming look for?

The top searched job categories for Service Manager jobs in Wyoming are:

What cities in Wyoming are hiring for Service Manager jobs?

Cities in Wyoming with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Wyoming as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Nights. Highlights an 100% In-person job distribution, with an average salary of $67,257 per year, or $32.3 per hour.

Customer Service Manager

Applied Industrial Technologies

Cheyenne, WY • On-site

Full-time

Retirement

This job post has expired today. Applications are no longer accepted.

Applied Industrial Technologies rating

6.8

Company rating: 6.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

268th of 418 rated retail wholesalers

Job description

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring immediately for a full-time Customer Service Manager in Cheyenne, WY. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We are #7 in the top 50 Industrial Distributors for 2024, we have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor.
You'll receive rewards and resources to fulfill you both professionally and personally. In addition to competitive pay including bonus opportunities, and all the benefits you'd expect from an industry leader (401K, insurance, time off, employee assistance, etc.) you will also enjoy:
  • A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country.
  • Professional development, training, and tuition reimbursement.
  • Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice.
  • Join a local team with company backing.
  • Great work / life balance.

What you'll do:
In our fast-paced team environment, you will collaborate with our customers and Cheyenne team to find products and services, solve customer needs, and build ongoing business relationships.
Manage and lead / participate in day-to-day service center operations. This position reports directly to our General Manager.
  • Hire, train, and develop service center personnel
  • Manage internal service center operations to meet/exceed P&L objectives including inventory, AR / DSO, AP
  • Meet customer and shipment metrics including time to fill, expediting orders, and quoting
  • Review and complete monthly reports as well as overseeing petty cash balancing
  • Ensure that customer relations are maintained at a high level
  • Use key metrics to evaluate and recommend best practices for operations

Qualifications:
Build a team. Your mission is to meet / exceed sales and profit goals by developing a productive, positive environment where associates want to succeed and grow personally and as a team.
  • 2+ years sales or customer service leadership experience in a business-to-business transactional environment. Supervisory/management experience preferred
  • High school diploma or GED
  • Written and verbal communication skills, including English grammar
  • Computer skills including Excel.. ERP / SAP experience a plus
  • Analytical skills, inventory management experience preferred
  • Industrial sales / distribution experience a plus
  • Clean driving record / MVR

  • This position is not eligible for relocation benefits and is expected to be performed on site.
  • Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.

Apply now for immediate consideration. We look forward to learning about you!
#LI-RH1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

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