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Service Management Analyst Jobs in Texas (NOW HIRING)

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Federal service, military or private sector. Applicants must meet eligibility requirements ...

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Federal service, military or private sector. Applicants must meet eligibility requirements ...

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Federal service, military or private sector. Applicants must meet eligibility requirements ...

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Federal service, military or private sector. Applicants must meet eligibility requirements ...

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Federal service, military or private sector. Applicants must meet eligibility requirements ...

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Federal service, military or private sector. Applicants must meet eligibility requirements ...

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Federal service, military or private sector. Applicants must meet eligibility requirements ...

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Federal service, military or private sector. Applicants must meet eligibility requirements ...

Gather, interpret, analyze and, correlate large amounts of narrative and statistical information ... Federal service, military or private sector. Applicants must meet eligibility requirements ...

Showing results 21-40

Service Management Analyst information

See Texas salary details

$40.1K

$79.2K

$123K

How much do service management analyst jobs pay per year?

As of Aug 10, 2026, the average yearly pay for service management analyst in Texas is $79,154.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $95,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service management analyst, and why are they important?

To thrive as a Service Management Analyst, you need a solid understanding of IT service management principles, analytical skills, and typically a degree in information technology or a related field. Familiarity with ITIL frameworks, ticketing systems (like ServiceNow or Jira), and relevant certifications such as ITIL Foundation are highly valued. Strong communication, problem-solving, and customer service skills help analysts excel in cross-functional teams and client interactions. These abilities ensure efficient incident resolution, continuous service improvement, and high customer satisfaction in IT environments.

How does a service management analyst typically collaborate with other IT and business teams to improve service delivery?

Service Management Analysts often serve as a bridge between IT departments and business units, working closely with both to identify service inefficiencies and recommend improvements. They regularly facilitate meetings, gather feedback from end users, and coordinate with technical teams to implement process enhancements. Effective communication and stakeholder management are crucial, as Analysts must translate business requirements into actionable IT solutions while ensuring alignment with broader organizational goals. This role often requires juggling multiple projects and adapting to changing priorities, making collaboration skills essential for success.

What does a service management analyst do?

A Service Management Analyst is responsible for overseeing and improving IT service delivery within an organization. They monitor service performance, analyze data to identify trends or issues, and work to optimize processes related to IT services. Their duties often include incident management, problem resolution, process documentation, and ensuring compliance with service level agreements (SLAs). By collaborating with IT teams and stakeholders, they help enhance the overall efficiency and reliability of IT services.
What are popular job titles related to Service Management Analyst jobs in Texas? For Service Management Analyst jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Service Management Analyst jobs in Texas look for? The top searched job categories for Service Management Analyst jobs in Texas are:
What cities in Texas are hiring for Service Management Analyst jobs? Cities in Texas with the most Service Management Analyst job openings:
Infographic showing various Service Management Analyst job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $79,154 per year, or $38.1 per hour.

Management Analyst

US Department of the Air Force

Goodfellow Air Force Base, TX โ€ข On-site

$50K/yr

Full-time, Part-time

Re-posted 14 days ago


Job description

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
The primary purpose of this position is to develop broad gauged individuals who can deal effectively with change complexity within the Air Force environment as it relates to the Manpower and Organization career field.Qualifications:These positions are being filled under Direct-Hire Authority for the Department of Defense for Post-Secondary Students and Recent Graduates. The Secretary of the Air Force has delegated authority by the Office of the Secretary of Defense to directly appoint qualified post-secondary students and recent graduates directly into competitive service positions; these positions may be professional or administrative occupations and are located Air Force-Wide. Positions may be filled as permanent with a full-time or part-time work schedule. Pay will vary by geographic location.
***The term "recent graduate" means a person who was awarded a degree by an institution of higher education not more than two years before the date of the appointment of such person, except in the case of a person who has completed a period of obligated service in a uniform service of more than four years.
To qualify for a GS-07: Completion of 1 full year of graduate level education, or bachelor's degree with Superior academic Achievement as provided in the "General Policies and Instructions" for Qualifications Standards Operating Manual, or 5 academic years of pre-professional study, or 1 year specialized experience equivalent to at least GS-5.
You must have completed a 4 year course of study leading to a bachelor's from an accredited institution AND must have documented Superior Academic Achievement (SAA) at the undergraduate level in one of the following:
a) Class Standing - upper third of the graduating class based on completed courses in the college, university, or major subdivision;
b) Grade Point Average - 2.95 or higher out of a possible 4.0 as recorded on your official transcript or as computed based on 4 years of education or as computed based on courses completed during the final 2 years of curriculum; OR 3.45 or higher out of a possible 4.0 based on the average of the required courses completed in your major field or the required courses in your major field completed during the final 2 years of your curriculum. If more than 10 percent of total undergraduate credit hours are non-graded, i.e. pass/fail, CLEP, CCAF, DANTES, military credit, etc, you cannot qualify based on GPA;
c) Election to membership in a national scholastic honor society (note: freshman honor society cannot be used to meet the requirements of this position). (If qualifying based on class standing or honor society membership, provide appropriate documentation).
To view qualifying educational requirements and/or combination of education and specialized experience, click on the following link:
http://www.opm.gov/qualifications/standards/indexes/num-ndx.asp
Once the application and selection process is complete, a review of your application will be made to ensure you meet the applicable OPM qualification requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made. Applicants who fail to provide the necessary documentation to support their educational grade point average/master's degree requirements, qualifying experience or veterans' preference claim will be determined incomplete, ineligible or not identified as claiming veterans' preference. Please follow all instructions carefully. Errors or omissions may affect your consideration in the referral and selection process.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
  1. Knowledge and skill in the application of Department of Defense, Joint, and Air Force management engineering principles, concepts, and methodologies and basic financial management directives, concepts, procedures, guidance, and policy.
  2. Knowledge and skill to gather, assemble, and analyze facts, draw conclusions, devise solutions to problems, and identify changes and trends.
  3. Skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature.
  4. Skill in conducting interviews with supervisors and employees to obtain information about organizational missions, functions, and work procedures.
  5. Ability to communicate effectively, both orally and in writing, to gain cooperation from others through tact, courtesy, and diplomacy.
  6. Ability to access or locate information through the use of a personal computer and software programs.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Education:Any individual who was awarded a degree by an institution of higher education from a PUBLIC or other non-profit institution not more than two years before the date of appointment meets the basic eligibility requirement to apply for the DHA Recent Graduates Program;
OR
Any individual who has completed a period of obligated service in a uniformed service of more than four years and was awarded a degree by an institution of higher education from a public or other non-profit institution not more than four years before the date of appointment of such person, meets the basic eligibility requirement to apply for the DHA Recent Graduates Program.
You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education.
Please submit copies of all transcripts, to include transferred hours-official copies are not required at time of application. If selected, you will be required to provide official copies of all transcripts. NOTE: Degree Audits are not accepted.
If you qualify based on undergraduate, or higher level education, and you have not graduated prior to applying for this position, you may be offered a position, contingent upon your final grade point average or class ranking.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.Employment Type: OTHER