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Service Engineer Jobs in Rochester, NY (NOW HIRING)

K&A Engineering, Inc.

Transmission Engineer

Rochester, NY · On-site

$95K - $115K/yr

... services to power utility and industrial clients. Specializing in substation, transmission ... We are seeking a highly motivated and skilled Transmission Engineer to join our team at K&A ...

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Service Engineer information

See Rochester, NY salary details

$19

$39

$65

How much do service engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for service engineer in Rochester, NY is $39.91, according to ZipRecruiter salary data. Most workers in this role earn between $31.78 and $45.10 per hour, depending on experience, location, and employer.

What Is a Service Engineer?

A service engineer, also called a field service engineer, installs, repairs, and maintains equipment for clients. As a service engineer, you are the face of your company, traveling on-site to troubleshoot the issues your client has with the machinery. Depending on where your client is located, you may work in offices, factories, or health care facilities; indoor or outdoor areas; locally or overseas. You may specialize in a particular industry or type of equipment, but you need to have broad knowledge of mechanical, electrical, and technological principles. Service engineers may also collaborate with design teams to configure the proper machinery to fit each client’s needs and train employees in the organization to use the equipment.

What are the key skills and qualifications needed to thrive as a Service Engineer, and why are they important?

To thrive as a Service Engineer, you need a solid background in engineering principles, troubleshooting, and problem-solving, usually supported by a degree in engineering or a related technical field. Familiarity with diagnostic tools, maintenance management systems, and relevant certifications such as CompTIA A+ or manufacturer-specific training is often required. Strong communication, customer service orientation, and the ability to work independently help distinguish top performers in this role. These competencies ensure efficient technical support, high customer satisfaction, and reliable equipment performance.

What are some common challenges Service Engineers face when working on-site at client locations?

Service Engineers often encounter challenges such as diagnosing unfamiliar equipment issues quickly, adapting to various client environments, and managing multiple service requests simultaneously. Working on-site may require strong communication skills to explain technical solutions to non-technical clients and to collaborate effectively with client staff. Additionally, Service Engineers must be resourceful and flexible, as they may need to troubleshoot problems with limited tools or information, all while maintaining a professional and customer-focused attitude.

What is the difference between Service Engineer vs Maintenance Technician?

AspectService EngineerMaintenance Technician
Required CredentialsTypically technical degrees or certifications, such as HVAC, electrical, or mechanical certificationsVocational training or certifications in specific maintenance skills
Work EnvironmentCustomer sites, industrial facilities, or client locationsFactories, plants, or facility maintenance areas
Employer & Industry UsageManufacturing, HVAC, electronics, and industrial sectorsManufacturing plants, facilities management, and equipment maintenance
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob duties, skills, and career path differences

While both Service Engineers and Maintenance Technicians work in technical environments, Service Engineers often focus on installing, troubleshooting, and servicing equipment at client sites, requiring broader technical certifications. Maintenance Technicians primarily perform routine maintenance and repairs within facilities. The roles overlap in technical skills but differ in scope and work setting.

More about Service Engineer jobs
What are popular job titles related to Service Engineer jobs in Rochester, NY? For Service Engineer jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Service Engineer jobs in Rochester, NY look for? The top searched job categories for Service Engineer jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Service Engineer jobs? Cities near Rochester, NY with the most Service Engineer job openings:
Service Engineer jobs near you
Infographic showing various Service Engineer job openings in Rochester, NY as of May 2026, with employment types broken down into 1% As Needed, 93% Full Time, 2% Part Time, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $83,005 per year, or $39.9 per hour.
Electrical Engineer

Electrical Engineer

APD Engineering & Architecture PLLC

Victor, NY • On-site

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Electrical Engineer

APD is seeking a licensed (PE) Electrical Engineer in our Victor, NY office. This position will be responsible for the engineering of electrical systems for retail, restaurant, public infrastructure and facilities, recreation, education, and residential, with a heavy emphasis on multi-site retail design, including restaurants. Excellent opportunity for growth and advancement.

Key Responsibilities

  • Design of electrical systems using AutoCAD or REVIT.
  • Develop construction drawings suitable for the public bidding of electrical systems.
  • Perform load calculations to determine building service size, power distribution, voltage drops, wiring size, lighting, and emergency power systems.
  • Populate panel schedules and generate risers and single-line diagrams.
  • Work closely with the design team to coordinate Mechanical, Plumbing, and Fire Protection systems for power requirements.
  • Ensure NEC, energy, and NFPA codes and specifications are implemented.
  • Ability to adhere to deadlines and work in a fast-paced consulting environment.
  • Perform field visits to document and verify existing equipment and systems.
  • Construction administration duties include: answering RFIs, reviewing submittals, and resolving design/coordination issues with contractors.
  • Prepare due diligence and feasibility reports.
  • Attend virtual meetings with other consultants.
  • Comply with group and company standards and procedures.

Skills Knowledge and Expertise

Minimum Qualifications

  • Professional Engineering (PE) License in at least one state.
  • NCEES certified.
  • BS in Electrical Engineering from an ABET-accredited school.
  • 5+ years of experience in electrical design with knowledge of power distribution, fire alarm, data & communications, lighting, and emergency power systems.
  • Ability to complete projects without supervision and complete the QA/QC process.
  • Excellent communication skills and experience in computer use and application.
  • Willingness to mentor junior-level staff.
  • 3+ years of AutoCAD education, training, or related experience.

Preferred Qualifications

  • Professional Engineering (PE) license in multiple states.
  • Masters in Electrical Engineering from an accredited college or university.
  • Previous design experience with an MEP engineering consultant.
  • 10+ years of experience in electrical design with in-depth knowledge of power distribution, fire alarms, data & communications, lighting, and emergency power systems.
  • Solid experience with the latest version of AutoCAD and/or Revit.
  • Proficiency in applying applicable NEC, NFPA, building, and energy codes requirements.
  • Ability to supervise and manage a department, including budgeting, business development, and staff management.

Benefits

A Great Place to Belong!

We know it...what makes APD truly great is our people. And we appreciate them. We have a true team atmosphere, where we work to improve constantly. APD was formed with a new vision of the future – powerful professional design and consulting services without the often-associated large company corporate bureaucracy. Managing partners are always open to suggestions to improve the office environment and processes. We support our staff with training and mentoring. We are highly dedicated to our employees and invest in them from day one. We value happy employees – both personally and professionally. So around here, family is first – we recognize that no one can give their best until their family is taken care of. If you desire to grow in your career and be challenged and rewarded for your efforts, we invite you to consider a career with us. APD offers a comprehensive benefits package, including health insurance, professional development, paid time off, 401(k), etc. APD Engineering & Architecture, PLLC is an Equal Opportunity Employer.

About APD Engineering & Architecture, PLLC

APD is a national firm that empowers our team to provide innovative solutions resulting in enduring relationships.

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