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Service Engineer Jobs in Buffalo, NY (NOW HIRING)

Human Castle

Customer Service Engineer

Tonawanda, NY · On-site

Customer Service Engineer Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer. This exciting role is a permanent-hire ...

Human Castle

Customer Service Engineer

Tonawanda, NY

Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer . This exciting role is a permanent-hire position which comes with one of ...

Moog

Senior Field Service Engineer

Buffalo, NY · Hybrid

$90K - $140K/yr

Senior Field Service Engineer Reporting To: Manager Sr., Program Work Schedule: Fully Remote - Buffalo, NY Moog's Digital Airfield Solutions business unit is seeking an exceptional individual to ...

Moog, Inc.

Senior Field Service Engineer

Buffalo, NY · On-site +1

$90K - $140K/yr

Senior Field Service Engineer Reporting To: Manager Sr., Program Work Schedule: Fully Remote - Buffalo, NY Moog's Digital Airfield Solutions business unit is seeking an exceptional individual to ...

Chart Industries

Field Service Engineer

Depew, NY · On-site

If you're passionate about design engineering and think a career at Chart sounds pretty cool, let ... services (IE: Authorized Inspector) as needed for code approvals for repairs. • Maintain adequate ...

Chart Industries

Field Service Engineer

Buffalo, NY

If you're passionate about design engineering and think a career at Chart sounds pretty cool, let ... services (IE: Authorized Inspector) as needed for code approvals for repairs. • Maintain adequate ...

Chart Industries

Field Service Engineer

Depew, NY · On-site

Work with Chart Weld Engineers to understand technical requirements in welding related field ... Coordinate outside services (IE: Authorized Inspector) as needed for code approvals for repairs.

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All JobsService Engineer JobsService Engineer Jobs in Buffalo, NY

Service Engineer information

See Buffalo, NY salary details

$19

$39

$64

How much do service engineer jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for service engineer in Buffalo, NY is $39.16, according to ZipRecruiter salary data. Most workers in this role earn between $31.20 and $44.23 per hour, depending on experience, location, and employer.

What is a service engineer?

A service engineer, also called a field service engineer, installs, repairs, and maintains equipment for clients. As a service engineer, you are the face of your company, traveling on-site to troubleshoot the issues your client has with the machinery. Depending on where your client is located, you may work in offices, factories, or health care facilities; indoor or outdoor areas; locally or overseas. You may specialize in a particular industry or type of equipment, but you need to have broad knowledge of mechanical, electrical, and technological principles. Service engineers may also collaborate with design teams to configure the proper machinery to fit each client’s needs and train employees in the organization to use the equipment.

What is a service engineer?

A Service Engineer is a technical professional responsible for installing, maintaining, troubleshooting, and repairing equipment or systems for clients or customers. They often work in fields such as manufacturing, IT, healthcare, or engineering, ensuring that machinery or technology operates efficiently and reliably. Service Engineers may provide on-site or remote support, perform routine inspections, and offer technical guidance to users. Their work helps minimize downtime and keeps critical systems functioning smoothly.

What are the key skills and qualifications needed to thrive as a service engineer, and why are they important?

To thrive as a Service Engineer, you need a solid background in engineering principles, troubleshooting, and problem-solving, usually supported by a degree in engineering or a related technical field. Familiarity with diagnostic tools, maintenance management systems, and relevant certifications such as CompTIA A+ or manufacturer-specific training is often required. Strong communication, customer service orientation, and the ability to work independently help distinguish top performers in this role. These competencies ensure efficient technical support, high customer satisfaction, and reliable equipment performance.

What are some common challenges service engineers face when working on-site at client locations?

Service Engineers often encounter challenges such as diagnosing unfamiliar equipment issues quickly, adapting to various client environments, and managing multiple service requests simultaneously. Working on-site may require strong communication skills to explain technical solutions to non-technical clients and to collaborate effectively with client staff. Additionally, Service Engineers must be resourceful and flexible, as they may need to troubleshoot problems with limited tools or information, all while maintaining a professional and customer-focused attitude.

What is the difference between Service Engineer vs Maintenance Technician?

AspectService EngineerMaintenance Technician
Required CredentialsTypically technical degrees or certifications, such as HVAC, electrical, or mechanical certificationsVocational training or certifications in specific maintenance skills
Work EnvironmentCustomer sites, industrial facilities, or client locationsFactories, plants, or facility maintenance areas
Employer & Industry UsageManufacturing, HVAC, electronics, and industrial sectorsManufacturing plants, facilities management, and equipment maintenance
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob duties, skills, and career path differences

While both Service Engineers and Maintenance Technicians work in technical environments, Service Engineers often focus on installing, troubleshooting, and servicing equipment at client sites, requiring broader technical certifications. Maintenance Technicians primarily perform routine maintenance and repairs within facilities. The roles overlap in technical skills but differ in scope and work setting.

Do field service engineers need a degree?

Field service engineers typically do not require a college degree but often need technical training, certifications, or vocational education related to their specific industry or equipment. Practical experience, problem-solving skills, and knowledge of tools and systems are highly valued in this role.

What is the career path for a service engineer?

A service engineer typically starts in entry-level technical roles, gaining experience in troubleshooting and maintenance. With experience and additional certifications, they can advance to senior technician, technical supervisor, or management positions, and may specialize in areas such as automation, systems integration, or project management.
More about Service Engineer jobs

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For Service Engineer jobs in Buffalo, NY, the most frequently searched job titles are:

What job categories do people searching Service Engineer jobs in Buffalo, NY look for?

The top searched job categories for Service Engineer jobs in Buffalo, NY are:

What cities near Buffalo, NY are hiring for Service Engineer jobs?

Cities near Buffalo, NY with the most Service Engineer job openings:

Service Engineer jobs near you
Infographic showing various Service Engineer job openings in Buffalo, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $81,454 per year, or $39.2 per hour.

Customer Service Engineer

Human Castle

Tonawanda, NY • On-site

Other

Re-posted 28 days ago

Job description

Customer Service Engineer

Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer. This exciting role is a permanent-hire position which comes with one of the best benefits packages in the area and includes dual yearly bonuses.

Key Details:

  • Coordinate/support repairs and services of capital equipment valued in the multi-millions of dollars
  • Execute expertise on equipment and maintain vendor relationships
  • Spearhead equipment rebuild/refurbishment activities for clients
  • Work hand-in-hand with Strategic Account Managers
  • USE SAP to manage projects, materials, parts and more
  • Support global Customer Service teams
  • Support Business Development and Sales teams
  • Leading or supporting capital equipment upgrade projects
  • Handle warranty processing

Required:

  • Associate's Degree in Engineering or related
  • 2 years of experience in Engineering related field

Preferred:

  • Bachelor's Degree in Engineering or related
  • Experience supporting customers and clients

Company will NOT provide sponsorship now or in the future. U.S. Persons only apply.

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