1

Service Engineer Jobs in Buffalo, NY (NOW HIRING)

Description The Field Service Engineer is responsible for supporting customers with the installation, maintenance, troubleshooting, and repair of advanced vacuum deposition systems and retrofits.

The Field Service Engineer is responsible for delivering exceptional technical support, maintenance, installation, and customer training services for TOMRA's cutting-edge food sorting equipment. This ...

The Field Service Engineer is responsible for delivering exceptional technical support, maintenance, installation, and customer training services for TOMRA's cutting-edge food sorting equipment. This ...

The Field Service Engineer is responsible for delivering exceptional technical support, maintenance, installation, and customer training services for TOMRA's cutting-edge food sorting equipment. This ...

Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer . This exciting role is a permanent-hire position which comes with one of ...

The Field Service Engineer is responsible for delivering exceptional technical support, maintenance, installation, and customer training services for TOMRA's cutting-edge food sorting equipment. This ...

The Field Service Engineer is responsible for delivering exceptional technical support, maintenance, installation, and customer training services for TOMRA's cutting-edge food sorting equipment. This ...

Senior Field Service Engineer Reporting To: Manager Sr., Program Work Schedule: Fully Remote - Buffalo, NY Moog is seeking an experienced Senior Field Service Engineer to support the installation ...

Senior Field Service Engineer Reporting To: Manager Sr., Program Work Schedule: Fully Remote - Buffalo, NY Moog is seeking an experienced Senior Field Service Engineer to support the installation ...

Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer . This exciting role is a permanent-hire position which comes with one of ...

next page

Showing results 1-20

Service Engineer information

See Buffalo, NY salary details

$19

$39

$64

How much do service engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for service engineer in Buffalo, NY is $39.16, according to ZipRecruiter salary data. Most workers in this role earn between $31.20 and $44.23 per hour, depending on experience, location, and employer.

What Is a Service Engineer?

A service engineer, also called a field service engineer, installs, repairs, and maintains equipment for clients. As a service engineer, you are the face of your company, traveling on-site to troubleshoot the issues your client has with the machinery. Depending on where your client is located, you may work in offices, factories, or health care facilities; indoor or outdoor areas; locally or overseas. You may specialize in a particular industry or type of equipment, but you need to have broad knowledge of mechanical, electrical, and technological principles. Service engineers may also collaborate with design teams to configure the proper machinery to fit each client’s needs and train employees in the organization to use the equipment.

What are the key skills and qualifications needed to thrive as a Service Engineer, and why are they important?

To thrive as a Service Engineer, you need a solid background in engineering principles, troubleshooting, and problem-solving, usually supported by a degree in engineering or a related technical field. Familiarity with diagnostic tools, maintenance management systems, and relevant certifications such as CompTIA A+ or manufacturer-specific training is often required. Strong communication, customer service orientation, and the ability to work independently help distinguish top performers in this role. These competencies ensure efficient technical support, high customer satisfaction, and reliable equipment performance.

What are some common challenges Service Engineers face when working on-site at client locations?

Service Engineers often encounter challenges such as diagnosing unfamiliar equipment issues quickly, adapting to various client environments, and managing multiple service requests simultaneously. Working on-site may require strong communication skills to explain technical solutions to non-technical clients and to collaborate effectively with client staff. Additionally, Service Engineers must be resourceful and flexible, as they may need to troubleshoot problems with limited tools or information, all while maintaining a professional and customer-focused attitude.

What is the difference between Service Engineer vs Maintenance Technician?

AspectService EngineerMaintenance Technician
Required CredentialsTypically technical degrees or certifications, such as HVAC, electrical, or mechanical certificationsVocational training or certifications in specific maintenance skills
Work EnvironmentCustomer sites, industrial facilities, or client locationsFactories, plants, or facility maintenance areas
Employer & Industry UsageManufacturing, HVAC, electronics, and industrial sectorsManufacturing plants, facilities management, and equipment maintenance
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob duties, skills, and career path differences

While both Service Engineers and Maintenance Technicians work in technical environments, Service Engineers often focus on installing, troubleshooting, and servicing equipment at client sites, requiring broader technical certifications. Maintenance Technicians primarily perform routine maintenance and repairs within facilities. The roles overlap in technical skills but differ in scope and work setting.

What are popular job titles related to Service Engineer jobs in Buffalo, NY? For Service Engineer jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching Service Engineer jobs in Buffalo, NY look for? The top searched job categories for Service Engineer jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Service Engineer jobs? Cities near Buffalo, NY with the most Service Engineer job openings:
Infographic showing various Service Engineer job openings in Buffalo, NY as of May 2026, with employment types broken down into 1% As Needed, 93% Full Time, 3% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $81,454 per year, or $39.2 per hour.

Customer Service Engineer

Human Castle

Tonawanda, NY

Other

Posted 26 days ago


Job description

Customer Service Engineer

Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer. This exciting role is a permanent-hire position which comes with one of the best benefits packages in the area and includes dual yearly bonuses.

Key Details:

  • Coordinate/support repairs and services of capital equipment valued in the multi-millions of dollars
  • Execute expertise on equipment and maintain vendor relationships
  • Spearhead equipment rebuild/refurbishment activities for clients
  • Work hand-in-hand with Strategic Account Managers
  • USE SAP to manage projects, materials, parts and more
  • Support global Customer Service teams
  • Support Business Development and Sales teams
  • Leading or supporting capital equipment upgrade projects
  • Handle warranty processing

Required:

  • Associate's Degree in Engineering or related
  • 2 years of experience in Engineering related field

Preferred:

  • Bachelor's Degree in Engineering or related
  • Experience supporting customers and clients

Company will NOT provide sponsorship now or in the future. U.S. Persons only apply.