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Service Director Jobs in Edison, NJ (NOW HIRING)

CareRite Centers LLC

Food Service Director

Chatham, NJ · On-site

) Food Service Director Chatham Hills Subacute Care Center Full-Time Lead Our Culinary Team! Chatham Hills Subacute Care Center is seeking an experienced and passionate Food Service Director to oversee ...

Waters Corporation

Field Service Director

New York, NY · Remote

Overview The Regional Service Director is a senior business and people leader responsible for leading Waters' Service organization across the Northeast U.S. This role oversees a team of approximately ...

Aramark

Food Service Director

New York, NY · On-site

$88K - $90K/yr

Join LifeWorks as a Food Service Director and help shape exceptional dining experiences every day. We're seeking a passionate leader who thrives in a fast-paced hospitality environment and is ...

Ardian

Fund Service Director

New York, NY · On-site

$75K - $103K/yr

Fielding client servicing questions/issues from Financial Advisors (i.e. redemption questions, issues around cap calls, troubleshooting with new clients, managing issues with RIAs/IBDs in conjunction ...

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Service Director information

See Edison, NJ salary details

$30.9K

$104.1K

$177K

How much do service director jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service director in Edison, NJ is $104,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,600.00 and $121,700.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Edison, NJ?

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For Service Director jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Service Director jobs in Edison, NJ look for?

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What cities near Edison, NJ are hiring for Service Director jobs?

Cities near Edison, NJ with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Edison, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $106,293 per year, or $51.1 per hour.

Food Service Director

CareRite Centers LLC

Chatham, NJ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

CareRite Centers rating

6.4

Company rating: 6.4 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

) Food Service Director
Chatham Hills Subacute Care Center
Full-Time
Lead Our Culinary Team!
Chatham Hills Subacute Care Center is seeking an experienced and passionate Food Service Director to oversee all aspects of our Dietary Services Department. The ideal candidate is a hands-on leader who is committed to providing exceptional dining experiences while ensuring the highest standards of nutrition, food quality, and regulatory compliance.
This is an excellent opportunity to join a dedicated team focused on enhancing the lives of our residents through outstanding care and service.
Responsibilities:
  • Oversee the daily operations of the Dietary Department, including food preparation, meal service, and sanitation.
  • Manage, train, and supervise dietary staff.
  • Ensure compliance with all federal, state, and local regulations, including food safety and sanitation standards.
  • Collaborate with the Registered Dietitian to ensure residents receive meals that meet their nutritional and therapeutic needs.
  • Develop and maintain departmental budgets and control food and labor costs.
  • Manage food ordering, inventory, and vendor relationships.
  • Ensure resident satisfaction by maintaining high standards of food quality and customer service.
  • Participate in care plan meetings and interdisciplinary team discussions as needed.
  • Maintain survey readiness and assist during state and federal inspections.
Qualifications:
  • Previous leadership experience in food service management, preferably in a Skilled Nursing Facility, Long-Term Care, Hospital, or healthcare setting.
  • Certified Dietary Manager (CDM) certification preferred.
  • Knowledge of therapeutic diets, food safety regulations, and sanitation standards.
  • Strong leadership, communication, and organizational skills.
  • Ability to manage multiple priorities and lead a team effectively.
  • Experience with budgeting, staffing, and inventory management.
We Offer:
  • Competitive salary and comprehensive benefits package
  • Medical, dental, and vision insurance
  • Paid time off and holiday pay
  • 401(k) with company match
  • Opportunities for professional growth and advancement
  • Supportive and collaborative leadership team
  • A culture dedicated to excellence in resident care and customer service

If you are a dedicated leader with a passion for food service and hospitality, we encourage you to apply today and become part of the Chatham Hills Subacute Care Center team.
Chatham Hills Subacute Care Center is an Equal Opportunity Employer.
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