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Service Director Jobs in Wisconsin (NOW HIRING)

Correct Choice, Inc.

Food Service Director

Tomahawk, WI · On-site

$55K - $60K/yr

Food Service Director at the Oneida County Jail in Rhinelander Are you a driven, organized, and innovative leader with a passion for exceptional food service operations? Correct Choice Inc. is ...

Correct Choice, Inc.

Food Service Director

Merrill, WI

$55K - $60K/yr

Food Service Director at the Oneida County Jail in Rhinelander Are you a driven, organized, and innovative leader with a passion for exceptional food service operations? Correct Choice Inc. is ...

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All JobsService JobsService Director JobsService Director Jobs in Wisconsin

Service Director information

See Wisconsin salary details

$30.8K

$103.6K

$176.1K

How much do service director jobs pay per year?

As of Aug 24, 2026, the average yearly pay for service director in Wisconsin is $103,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $121,100.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Wisconsin?

The most popular types of Service jobs in Wisconsin are:

What are popular job titles related to Service Director jobs in Wisconsin?

For Service Director jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Service Director jobs in Wisconsin look for?

The top searched job categories for Service Director jobs in Wisconsin are:

What cities in Wisconsin are hiring for Service Director jobs?

Cities in Wisconsin with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $103,633 per year, or $49.8 per hour.

Food Service Director

Correct Choice, Inc.

Minocqua, WI

$55K - $60K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

Job description

Food Service Director at the Oneida County Jail in Rhinelander

Are you a driven, organized, and innovative leader with a passion for exceptional food service operations?

Correct Choice Inc. is seeking a talented Food Service Director to oversee the production and delivery of high-quality meals while upholding our core values of quality, integrity, and customer focus.

Your Role as a Food Service Director

As a Food Service Director, you’ll lead a team to ensure efficient, safe, and high-quality operations in food service. Key responsibilities include:

  • Budget Management: Oversee and control the food service budget to meet financial goals.
  • Team Leadership: Recruit, train, supervise, and motivate a diverse team of staff and inmate workers.
  • Operations Oversight: Manage all aspects of kitchen operations, including purchasing, inventory management, and scheduling.
  • Safety & Compliance: Uphold stringent safety, sanitation, and security standards, ensuring compliance without compromise.
  • Administrative Excellence: Perform vital administrative functions inventory tracking, and reporting.

Benefits We Offer

  • Annual salary range: $55,000 - $60,000; depending on experience
  • Paid Time Off (PTO)
  • Medical, Dental, Vision, Aflac coverage

What We’re Looking For

  • Strong knowledge of food service operations and exceptional problem-solving skills
  • Proven ability to lead, motivate, and develop a team
  • Proficiency in computer software and time management

About Correct Choice Inc.

At Correct Choice Inc., we deliver quality-driven support services that make a meaningful impact. We’re committed to excellence and guided by our values of integrity, safety, and innovation.

Why Join Us?

  • Opportunities for professional growth and development.
  • A collaborative and supportive work environment.
  • The chance to make a real difference in food service operations

Make the Correct Choice for your career! Apply now and become a vital part of a team that's redefining excellence in the food service industry.

Equal Opportunity

Correct Choice, Inc. seeks to attract, develop, and retain the highest quality of staff. Correct Choice, Inc. is an Equal Opportunity Employer and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and others that will enhance our team. Correct Choice, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), ancestry, national origin, age, disability, genetic information, military/veteran status, or any other characteristic protected by applicable local, state or federal law. Correct Choice, Inc.’s Equal Employment Opportunity (EEO) policy covers all employment practices, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.


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