Service Desk Tsr Jobs (NOW HIRING)

Company Description
Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands' broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at http://cornerstonebuildingbrands.com.
Job Description
As a Territory Sales Representative for the market leader in windows, you'll be part of a dynamic team where your contributions are valued, and your professional development is prioritized. Join us and become an integral part of our winning team.

• 50% Drive Special Order Sales: Increase market share by driving sales of special-order sales units, dollars, and average selling price in the following business segments: Millwork Department, and Customer Order Expeditor (COS), & Specialty Assistant Store Manager (SASM)
• 15% Training: Provide product knowledge training, product demonstrations and comprehensive MyCD program training for all millwork and ProDesk associates
• 10% Maintain Existing Stock Business: Work with Merchandising Execution Team (MET) to ensure stock product integrity & correct price labels. Use Digital Bay Service request (DBSR) to rate the bays and ensure projects are executed correctly. Inspect displays both in showroom and in-aisle. Review Planograms and make sure the bays are set to planogram
• 10% Customer Rapport: Engage with everyone at the store including store managers, assistant managers, receiving, & order expeditors
• 5% Sales Planning: Strategically plan weekly schedule and report sales activity using available tools, including CRM and Call Reporting applications
• 5% Problem Resolution: Address customer complaints promptly, investigate issues, and recommend solutions to ensure customer satisfaction
• 5% Management Feedback: Share feedback to sales team leadership on competitive environment within your sales territory, challenges to driving sales and opportunities to drive sales
• Travel 40% + with overnights: Depending on your territory overnights will be required
• Store Visit Protocol:
  • Time In Store: 45 - 60 minutes on average. Time spent in store should be based on TSR's judgement of current needs
  • Pro Sales Desk & Millwork Desk - training millwork associates and appointment setting
  • General Housekeeping - Review of product literature, review of store stock using Orderup and partner with MET when applicable
  • Display Quality Check - Ensure all displays meet the company's quality expectations (Ex: No rips in screens, window/patio doors operating as intended, displays intact with no defects, etc.)

Qualifications

• Education: High School Diploma or equivalent required; bachelor's degree preferred
• Experience: Proven direct sales experience in the building products industry preferred
• Industry Knowledge: Understanding of the building products industry and home improvement retail channel preferred
• Strong problem-solving, negotiation, and communication skills essential
• General knowledge of major competitive brands within the industry
• Proficient in Microsoft Office applications including Word, Excel, and PowerPoint
• Solid time management skills with the ability to prioritize multiple responsibilities effectively
• Strong interpersonal and teamwork skills with a high level of integrity and personal motivation
• Being adaptable and open to new ways of working is crucial. Embrace change with a positive mindset
• Ability to bounce back from setbacks, stay focused, and maintain productivity during challenges
• Be willing to adapt to new processes, technologies, and ways of thinking
• Collaborate with colleagues, share insights, and work together to achieve common goals
• Ability to travel within territory daily: Upper Midwest - Michigan

Additional Information
The US base salary range for this full-time position is $70,000+ 20,000+ medical, dental, vision benefits starting day 1 + 401k and PTO. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. (Full-time is defined as regularly working 30+ hours per week.)
All your information will be kept confidential according to EEO guidelines.
Why work for Cornerstone Building Brands?
Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.
*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.
Cornerstone Building Brands is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
All your information will be kept confidential according to EEO guidelines.
California Consumer Privacy Act (CCPA) of 2018
Must be at least 18 years of age to apply.
Note to External Recruiters
Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.
Notice of Recruitment Fraud
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.