ZipRecruiter

Log In

1

Service Desk Technician I Jobs in Rio Rancho, NM

Crane NXT Co

Service Technician

Albuquerque, NM · On-site

... I to service the Albuquerque, NM and surrounding area. WHAT YOU'LL BE DOING The Field Service ... Phone or desk work about 10% of the time doing computer work, bench repair work, parts stocking ...

previous pagenext page

Showing results 21-40

All JobsService Desk Technician I JobsService Desk Technician I Jobs in Rio Rancho, NM

Service Desk Technician I information

See Rio Rancho, NM salary details

$10

$22

$34

How much do service desk technician i jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for service desk technician i in Rio Rancho, NM is $22.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $25.34 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Technician I vs Help Desk Technician I?

AspectService Desk Technician IHelp Desk Technician I
CertificationsCompTIA A+, Network+ often preferredCompTIA A+, Help Desk certifications
Work EnvironmentCorporate IT support, call centers, on-site and remoteCustomer support, remote and on-site, often in tech companies
Employer & Industry UsageIT departments across various industriesIT support roles in tech and service industries
Search & Comparison IntentUnderstanding entry-level IT support rolesComparing entry-level help desk positions

The main difference between Service Desk Technician I and Help Desk Technician I lies in their typical work environments and industry usage. Service Desk Technicians often support internal corporate IT systems, while Help Desk Technicians usually assist external customers or end-users. Both roles require similar certifications and serve as entry points into IT support careers, but their focus and daily tasks may vary slightly depending on the employer's structure.

What are popular job titles related to Service Desk Technician I jobs in Rio Rancho, NM? For Service Desk Technician I jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Service Desk Technician I jobs in Rio Rancho, NM look for? The top searched job categories for Service Desk Technician I jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Service Desk Technician I jobs? Cities near Rio Rancho, NM with the most Service Desk Technician I job openings:
Service Desk Technician I jobs near you
Infographic showing various Service Desk Technician I job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,737 per year, or $22.5 per hour.

Service Center Technician I

Chenega MIOS

Albuquerque, NM • On-site

Other

Re-posted 3 days ago

Job description

Service Center Technician I
  • Albuquerque, NM

Service Center Technician I
Albuquerque, NM
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing.
We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business.
The Service Center Technician I shall provide all personnel necessary to perform professional Service Center/call center services to DOI/IA users and log all Incidents in the Service Center Ticketing System. The goal of the DOI/IA Service Center is to address all IT issues and resolve as many incidents as possible without escalation to other service groups.
Duties and Responsibilities:
  • Receive and respond to customer telephone calls concerning general inquiries, "How To" assistance, or specific problems regarding any OIMT function defined within the performance work statement.
  • Accept and process all customer Incident, Problem, and Change Tickets.
  • Assist customers with incident determination and resolution of Microsoft Windows Enterprise network client/server hardware and software to include commercial and DOI/IA developed software, LAN and stand-alone peripherals, network connectivity, diagnosing print issues, and general customer procedural issues.
  • Continuously take proactive steps to reduce ticket escalations by adapting new trends, and changes to customer support requirements.
  • Other duties as assigned.

Minimum Qualifications:
  • High school diploma or GED equivalent
  • 1+ years of relevant experience
  • Background check

Knowledge, Skills, and Abilities:
  • Ability to work nights, weekends and holidays as required.
  • Excellent organizational, presentation, and customer service skills.
  • Ability to efficiently and effectively identify and solve project issues.

How you'll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOS's culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Learn more about Chenega's impact on the world.
Chenega MIOS News- ;br>
Tips from your Talent Acquisition Team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS web site - ;br>
Glassdoor - _IE369514.11,23.htm
LinkedIn - ;br>
Facebook - ;br>
#Cyberstar, LLC
Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on basis of disability. Affirmative Action plans are available for review by employees and job seekers by contacting our EEO/AA officer at . If you are having technical issues or need an accommodation, please e-mail us at . Every effort will be made to respond within 24 business hours.
( .Native preference under PL 93-638. Drug-free workplace.
We participate in the E-Verify Employment Verification Program ( .
Chenega Corporation and family of companies is an EOE. Equal Opportunity Employer/Veterans/Disabled Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program

Apply