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Service Desk Support Clerk Jobs (NOW HIRING)

Landis+Gyr

IT Service Desk Support

Alpharetta, GA · On-site

Position Summary The IT Service Desk Support will provide first contact IT support to the end user. The role predominately processes IT service requests, incidents, management of end users assets ...

Landis+Gyr

IT Service Desk Support

Alpharetta, GA · On-site

Position Summary The IT Service Desk Support will provide first contact IT support to the end user. The role predominately processes IT service requests, incidents, management of end users assets ...

Safety National

SERVICE DESK SUPPORT I

Sumter, SC · On-site

$18 - $24.50/hr

SUMMARY: The Help Desk Support I position provides the first level of contact for all support ... service. · Performs duties in a cost-effective manner to avoid waste of resources without ...

Highstreet IT

Service Desk Support Analyst

Los Angeles, CA · On-site

$22 - $30.25/hr

The Service Desk Analys t is the central point of contact between the customer and Highstreet ... The primary function of this position is to provide technical support for hardware, software ...

The Evolvers Group

Service Desk Support Analyst

Saint Paul, MN · On-site

$20.75 - $28.25/hr

We are seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5 ...

SAFE Federal Credit Union

SERVICE DESK SUPPORT I

Sumter, SC · On-site

$17.75 - $24/hr

SUMMARY: The Help Desk Support I position provides the first level of contact for all support ... service. · Performs duties in a cost-effective manner to avoid waste of resources without ...

Safety National

SERVICE DESK SUPPORT I

Sumter, SC · On-site

$18.25 - $25/hr

SUMMARY: The Help Desk Support I position provides the first level of contact for all support ... service. • Performs duties in a cost-effective manner to avoid waste of resources without ...

IMTAS

JR Service Desk Support (AF)

Chantilly, VA · On-site

JR Service Desk Support (AF) We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national ...

Red Cup IT

MSP Service Desk & Support

$20.50 - $27.75/hr

Red Cup IT is seeking an MSP Service Desk & Support professional to provide first- and second-level technical support to clients across various environments. This role involves troubleshooting ...

IMTAS

JR Service Desk Support (AF)

Pocatello, ID · On-site

JR Service Desk Support (AF) We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national ...

M.S. Walker Inc.

Service Desk Support Analyst

Norwood, MA · On-site

$55K - $70K/yr

Service Desk Support Analyst Department : Information Technology Reports To : Director of Infrastructure amp; Security Location : Norwood, MA. Onsite, with occasional travel to company locations.

Edison Chouest Offshore

Service Support Clerk

Houma, LA · On-site

$17 - $20.50/hr

ECO affiliate International Marine Systems, LLC is now taking applications for a Service Support Clerk. FUNCTIONS * Support service technicians and jobs * Over the counter sales * Answer incoming ...

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Service Desk Support Clerk information

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$12

$19

$27

How much do service desk support clerk jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for service desk support clerk in the United States is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Support Clerk vs Help Desk Technician?

AspectService Desk Support ClerkHelp Desk Technician
CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma; some certifications like CompTIA A+ often preferred
Work EnvironmentOffice setting, help desk or call centerOffice or remote, supporting internal or external users
Employer & IndustryIT support departments, customer service centersIT service providers, corporate IT departments
Search & Comparison IntentUnderstanding entry-level support roles, basic troubleshootingTechnical troubleshooting, user support skills

The main difference between a Service Desk Support Clerk and a Help Desk Technician lies in their technical expertise and responsibilities. Service Desk Support Clerks typically handle basic customer inquiries and administrative tasks, while Help Desk Technicians perform more technical troubleshooting and problem resolution. Both roles are essential in IT support environments, but Help Desk Technicians usually require more technical certifications and skills.

Is helpdesk support a good career?

Service desk support is a viable career option for individuals interested in IT and customer service, involving troubleshooting hardware and software issues, often using ticketing systems and remote tools. It offers opportunities for skill development, certifications like CompTIA A+ or ITIL, and career advancement into technical or management roles.

What is a service desk support clerk?

A service desk support clerk is an entry-level IT support professional responsible for assisting users with technical issues, troubleshooting hardware and software problems, and providing customer service. They often use ticketing systems and may require basic knowledge of computer systems, networking, and communication skills.

What cities are hiring for Service Desk Support Clerk jobs?

Cities with the most Service Desk Support Clerk job openings:

What are popular job titles related to Service Desk Support Clerk jobs?

For Service Desk Support Clerk jobs, the most frequently searched job titles are:

Help Desk/Service Desk Support Rep

Chattanooga, TN

Adecco
Recruiting and Staffing Services • 10K+ employees
Learn more about Adeccoexternal

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Adecco Staffing is seeking a customer-focused and technically savvy temporary Help Desk/Service Desk Support Representative to provide front-line support for insurance agents, clients, and customers.
Position: Help Desk/Service Desk Representation
Hours: Monday-Friday 8am-5pm. 
Location: Remote
Pay: $25 per hour
This short-term (3 months) role serves as the first point of contact for technical and access-related issues, helping users quickly resolve problems so they can continue serving customers and conducting business.
The ideal candidate enjoys troubleshooting, delivering excellent customer service, and working in a fast-paced support environment.
Duties/Responsibilities:
  • Answer inbound service desk calls from: Independent 1099 insurance agents Client employees accessing enrollment systems Customers requiring technical assistance or agent transfers
  • Troubleshoot technical issues and provide first-call resolution whenever possible.
  • Create and document support tickets with detailed and accurate information.
  • Escalate issues to appropriate support teams when resolution is beyond established support guidelines.
  • Assist users with login and account access issues across company and enrollment platforms.
  • Support multi-factor authentication solutions, including: Microsoft Authenticator Passkeys Email verification methods
  • Troubleshoot common browser, application, and hardware-related issues.
  • Utilize knowledge articles, job aids, and support documentation to guide issue resolution.
  • Maintain professionalism and empathy while assisting callers who may be experiencing technical challenges.
  • Follow established service desk procedures, security requirements, and documentation standards. Meet productivity, quality, and customer service expectations.
  • Common Support Areas Company portal access
  • Enrollment platform access Password resets and account recovery Multi-factor authentication (MFA) Microsoft Authenticator troubleshooting Passkey setup and support Browser troubleshooting Application access issues Email access and authentication Driver installation and updates
  • Basic hardware troubleshooting
  • Ticket documentation and case management
Qualifications:
  • Previous Help Desk support experience preferred
  • Ability to troubleshoot technical issues using documented procedures.
  • Technical Support Knowledge
  • Excellent Customer Service Skills
  • Strong Communication Skills
  • High School Diploma/GED
  • Attention to detail
  • Basic understanding of: Windows operating systems Web browsers
If you are interested in this position, please apply using the link provided and be sure to include an updated resume.
Pay Details: $25.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.