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Service Desk Representative Jobs in Georgia (NOW HIRING)

Surgery Partners

Front Desk Representative

Newnan, GA · On-site

$13.25 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Representative GENERAL SUMMARY OF DUTIES : * Greeting patients * Performing check-in ... Primary focus is servicing patients in the lobby with backup for phones and other front office ...

Surgery Partners

Front Desk Representative

Atlanta, GA · On-site

$14.25 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Rep GENERAL SUMMARY OF DUTIES : Provides support to administrative office staff assuring ... Primary focus is servicing patients in the lobby with backup for phones and other front office ...

Surgery Partners

Front Desk Representative

Newnan, GA · On-site

$13.25 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Representative GENERAL SUMMARY OF DUTIES : * Greeting patients * Performing check-in ... Primary focus is servicing patients in the lobby with backup for phones and other front office ...

Countryinn & Suites

Front Desk Representative

Buford, GA · On-site

$10/hr

We currently have an opening for a Guest Service Representative. Dynamic individuals who are team ... front desk area including restocking coffee and amenities Qualifications: Experience in other ...

Radisson Hotel Group

Front Desk Representative

Buford, GA · On-site

$13.50 - $16.50/hr

We currently have an opening for a Guest Service Representative. Dynamic individuals who are team ... front desk area including restocking coffee and amenities Qualifications: Experience in other ...

Surgery Partners

Front Desk Representative

Atlanta, GA · On-site

$14.25 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Rep GENERAL SUMMARY OF DUTIES : Provides support to administrative office staff assuring ... Primary focus is servicing patients in the lobby with backup for phones and other front office ...

Surgery Partners

Front Desk Representative

Atlanta, GA · On-site

$14.25 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Rep GENERAL SUMMARY OF DUTIES : Provides support to administrative office staff assuring ... Primary focus is servicing patients in the lobby with backup for phones and other front office ...

Crestline Hotels & Resorts

Front Desk Agent

Atlanta, GA · On-site

$13.75 - $17.25/hr

Front Desk Representative At Clarion Inn & Suites Atlanta Downtown, we take pride in providing comfortable accommodations, exceptional service, and a welcoming atmosphere for every guest. As the ...

Hotel Spero

FRONT DESK AGENT

Atlanta, GA · On-site

$13.75 - $17.25/hr

Part-Time Front Desk Representative At Clarion Inn & Suites Atlanta Downtown, we take pride in providing comfortable accommodations, exceptional service, and a welcoming atmosphere for every guest.

Issa

Front Desk

Peachtree City, GA · On-site

$13.75 - $16.75/hr

Front Desk Representative The Front Desk Representative will greet and direct members, guests, and ... Performance bonuses and incentive programs for meeting membership or service goals * Employee ...

ISSA Personal Trainers

Front Desk

Peachtree City, GA · On-site

$13.75 - $16.75/hr

Front Desk Representative The Front Desk Representative will greet and direct members, guests, and ... Performance bonuses and incentive programs for meeting membership or service goals * Employee ...

ISSA Personal Trainers

Front Desk

Hiram, GA · On-site

$12 - $14/hr

  • Medical

  • Dental

  • Vision

Front Desk Representative The Front Desk Representative will greet and direct members, guests, and ... Performance bonuses and incentive programs for meeting membership or service goals * Health and ...

Issa

Front Desk

Hiram, GA · On-site

$12 - $14/hr

  • Medical

  • Dental

  • Vision

Front Desk Representative The Front Desk Representative will greet and direct members, guests, and ... Performance bonuses and incentive programs for meeting membership or service goals * Health and ...

Hp

Indigo North America Bid Desk

Alpharetta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Bid Desk representative collaborates closely with the Sales Enablement Representatives within ... Work closely with Finance, HPFS, Services, Supplies, and other key stakeholders to determine ...

Goldfish Swim School

Front Desk Representative

Dacula, GA · On-site

$15/hr

  • Retirement

Provide WOW! Customer Service to our members * Assist with class scheduling and billing * Work in a sales capacity to sell new memberships Job Qualifications and Skills * Ability to work with ...

Optim

Front Desk Rep/Dr. Morgan - Sylvania, GA

Sylvania, GA · On-site

$14 - $17/hr

... desk Representative is responsible for the daily administrative tasks of the front desk for all ... Customer Service - Works well with patients, vendors, and physicians by keeping them informed and ...

NileWHC

FRONT DESK REPRESENTATIVE

Roswell, GA · On-site

$13 - $15/hr

  • Medical

  • Retirement

  • PTO

Skilledin Microsoft Word and Excel Requirements KNOWLEDGE, SKILLS AND ABILITIES • Self motivated and self directed, taking action • Understand the role of teamwork in providing a quality service ...

Goldfish Swim School

Front Desk Representative

Dacula, GA · On-site

$15/hr

  • Retirement

Provide WOW! Customer Service to our members * Assist with class scheduling and billing * Work in a sales capacity to sell new memberships Job Qualifications and Skills * Ability to work with ...

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Service Desk Representative information

See Georgia salary details

$8

$14

$21

How much do service desk representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service desk representative in Georgia is $14.96, according to ZipRecruiter salary data. Most workers in this role earn between $13.28 and $16.65 per hour, depending on experience, location, and employer.

What does a service desk representative do?

A Service Desk Representative acts as the first point of contact for customers or employees seeking technical support or assistance with IT-related issues. They handle inquiries, troubleshoot problems, and escalate complex issues to higher-level technicians when necessary. Their goal is to resolve issues quickly and efficiently to minimize disruption and ensure a positive user experience.

What are common challenges faced by service desk representatives and how can they be managed?

Service Desk Representatives often encounter challenges such as handling high call volumes, addressing complex technical issues, and managing frustrated users. Effective time management, clear communication, and a strong knowledge base are essential for success in this role. Collaborating closely with IT teams and using ticketing systems helps in tracking and resolving issues efficiently, while ongoing training and peer support can further enhance problem-solving skills and job satisfaction.

What skills and qualifications are needed to be a service desk representative?

To thrive as a Service Desk Representative, you need strong troubleshooting abilities, basic IT knowledge, and typically a high school diploma or relevant certifications such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk, and remote support tools, is commonly required. Excellent communication, patience, and problem-solving skills help deliver effective customer support and build trust. These skills ensure prompt resolution of technical issues and high customer satisfaction, which are critical for organizational efficiency.
What are popular job titles related to Service Desk Representative jobs in Georgia? For Service Desk Representative jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Service Desk Representative jobs in Georgia look for? The top searched job categories for Service Desk Representative jobs in Georgia are:
What cities in Georgia are hiring for Service Desk Representative jobs? Cities in Georgia with the most Service Desk Representative job openings:
Service Desk Representative jobs near you
Infographic showing various Service Desk Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,117 per year, or $15 per hour.

Front Desk Representative

Surgery Partners

Newnan, GA • On-site

$13.25 - $16.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Surgery Partners rating

7.7

Company rating: 7.7 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

157th of 887 rated healthcare providers

Job description

JOB TITLE: Front Desk Representative

GENERAL SUMMARY OF DUTIES:

  • Greeting patients
  • Performing check-in procedures
  • Maintaining current demographic and insurance information in computer and in the chart
  • Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
  • Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

REQUIREMENTS:

  • High School Diploma, with 1-2 years experience in healthcare background
  • Knowledge of clinic policies and procedures
  • Knowledge of computer systems, programs
  • Knowledge of medical terminology
  • Must be able to multi – task
  • Must be able to express compassion and kindness to patients calling and being seen in the office
  • Must maintain a professional and upbeat attitude
  • Skill in written and verbal communication and customer relations
  • Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
  • Requires sitting and standing associated with a normal office environment
  • Normal busy office environment with much patient contact
  • Occasional evening or weekend work

Benefits: 

  • Comprehensive health, dental, and vision insurance
  • Health Savings Account with an employer contribution
  • Life Insurance 
  • PTO
  • 401(k) retirement plan with a company match
  • And more! 

Equal Employment Opportunity & Work Force Diversity 

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws.  This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.  Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

This description is intended to provide only basic guidelines for meeting job requirements.  Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

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