Workforce Operations Manager (2nd Shift) Location: West Point, GA Shift: 2nd Shift (Must be ... and customer-focused service delivery. This position will partner closely with production ...
Workforce Operations Manager (2nd Shift) Location: West Point, GA Shift: 2nd Shift (Must be ... and customer-focused service delivery. This position will partner closely with production ...
Member Services Representative
Columbus, GA · On-site
$10/hr
... management when appropriate. * Demonstrate professionalism, courtesy, and exceptional customer service in all interactions. Front Desk Operations * Answer incoming phone calls in a courteous ...
Member Services Representative
Columbus, GA · On-site
$10/hr
... management when appropriate. * Demonstrate professionalism, courtesy, and exceptional customer service in all interactions. Front Desk Operations * Answer incoming phone calls in a courteous ...
Member Services Representative
Columbus, GA · On-site
$10/hr
... management when appropriate. * Demonstrate professionalism, courtesy, and exceptional customer service in all interactions. Front Desk Operations * Answer incoming phone calls in a courteous ...
Quick apply
Member Services Representative
Columbus, GA · On-site
$10/hr
... management when appropriate. * Demonstrate professionalism, courtesy, and exceptional customer service in all interactions. Front Desk Operations * Answer incoming phone calls in a courteous ...
Member Services Representative
Columbus, GA · On-site
$10/hr
... management when appropriate. * Demonstrate professionalism, courtesy, and exceptional customer service in all interactions. Front Desk Operations * Answer incoming phone calls in a courteous ...
Member Services Representative
Columbus, GA · On-site
$10/hr
... management when appropriate. * Demonstrate professionalism, courtesy, and exceptional customer service in all interactions. Front Desk Operations * Answer incoming phone calls in a courteous ...
Front Desk
Columbus, GA · On-site
$12.75 - $16/hr
The successful candidate will have strong communication and customer service skills and be able to ... Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
Front Desk
Columbus, GA · On-site
$12.75 - $16/hr
The successful candidate will have strong communication and customer service skills and be able to ... Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
Retail Operations Manager - Auburn University
Auburn, AL · On-site
$60K - $70K/yr
As Retail Operations Manager, you will manage day-to-day retail operations, will coordinate staffing, merchandise flow, inventory, event setup, and service execution, and will support the retail ...
Retail Operations Manager - Auburn University
Auburn, AL · On-site
$60K - $70K/yr
As Retail Operations Manager, you will manage day-to-day retail operations, will coordinate staffing, merchandise flow, inventory, event setup, and service execution, and will support the retail ...
Front Desk
Columbus, GA · On-site
$12/hr
The successful candidate will have strong communication and customer service skills and be able to ... Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
Front Desk
Columbus, GA · On-site
$12/hr
The successful candidate will have strong communication and customer service skills and be able to ... Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
Front Desk
Columbus, GA · On-site
$12.75 - $16/hr
The successful candidate will have strong communication and customer service skills and be able to ... Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
Front Desk
Columbus, GA · On-site
$12.75 - $16/hr
The successful candidate will have strong communication and customer service skills and be able to ... Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
Front Desk
Columbus, GA · On-site
$12/hr
The successful candidate will have strong communication and customer service skills and be able to ... Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
Front Desk
Columbus, GA · On-site
$12/hr
The successful candidate will have strong communication and customer service skills and be able to ... Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
The Residential House Operations Manager is responsible for overseeing the daily operations of a ... High school diploma or equivalent required; bachelor's degree in human services, social work, or ...
Quick apply
The Residential House Operations Manager is responsible for overseeing the daily operations of a ... High school diploma or equivalent required; bachelor's degree in human services, social work, or ...
Company Description is a financial services company based in Columbus, Georgia, with approximately ... A help desk manager's job is to oversee timely delivery of quality technical support service to ...
Company Description is a financial services company based in Columbus, Georgia, with approximately ... A help desk manager's job is to oversee timely delivery of quality technical support service to ...
Leading the Way in Water Management Inframark's Operations and Maintenance team is an award-winning team that delivers cutting-edge water, wastewater, and public works services to municipalities ...
Leading the Way in Water Management Inframark's Operations and Maintenance team is an award-winning team that delivers cutting-edge water, wastewater, and public works services to municipalities ...
Operations Manager Hey Day Market Auburn, AL (Wildchild Taco and Little Darling Burger Co.)
Auburn, AL · On-site
$50K - $60K/yr
Quick Service Restaurant Operations Manager Position Summary At Lucy's Restaurant Group, we believe hospitality is more than service. It is how we make people feel. Our purpose is simple: to serve ...
Operations Manager Hey Day Market Auburn, AL (Wildchild Taco and Little Darling Burger Co.)
Auburn, AL · On-site
$50K - $60K/yr
Quick Service Restaurant Operations Manager Position Summary At Lucy's Restaurant Group, we believe hospitality is more than service. It is how we make people feel. Our purpose is simple: to serve ...
The Quick Service Restaurant Operations Manager plays a vital role in leading the daily operations of Wildchild Taco and Little Darling Burger Co. at the Hey Day Market in Auburn, Alabama. This ...
The Quick Service Restaurant Operations Manager plays a vital role in leading the daily operations of Wildchild Taco and Little Darling Burger Co. at the Hey Day Market in Auburn, Alabama. This ...
Operations Supervisor
Columbus, GA · On-site
Partners with Center Manager and Quality team to identify and resolve deviations or operational concerns in real time. * Monitors donor flow and proactively address delays or service issues to ensure ...
Operations Supervisor
Columbus, GA · On-site
Partners with Center Manager and Quality team to identify and resolve deviations or operational concerns in real time. * Monitors donor flow and proactively address delays or service issues to ensure ...
Housekeeping Supervisor
Mauk, GA · On-site
Assistant Operations Manager Location: The Fall Line Club - Butler, Georgia About The Fall Line The ... service standards are consistently met and exceeded. This is not a desk job. Primary Duties and ...
Quick apply
Housekeeping Supervisor
Mauk, GA · On-site
Assistant Operations Manager Location: The Fall Line Club - Butler, Georgia About The Fall Line The ... service standards are consistently met and exceeded. This is not a desk job. Primary Duties and ...
Front Desk Agent
Columbus, GA · On-site
$12.75 - $16/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... service experience. Responsibilities Monitor and maintain knowledge of hotel operations and ...
Front Desk Agent
Columbus, GA · On-site
$12.75 - $16/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... service experience. Responsibilities Monitor and maintain knowledge of hotel operations and ...
Operations Supervisor
Opelika, AL · On-site
Rooted in the values of quality service and integrity, we are dedicated to creating a supportive ... LEADERSHIP/MANAGEMENT RESPONSIBILITY Oversee the day-to-day floor operations for up to 50 ...
New
Operations Supervisor
Opelika, AL · On-site
Rooted in the values of quality service and integrity, we are dedicated to creating a supportive ... LEADERSHIP/MANAGEMENT RESPONSIBILITY Oversee the day-to-day floor operations for up to 50 ...
New
Front Desk Agent
Phenix City, AL · On-site
$13 - $16.50/hr
Front Desk Agent We are seeking a friendly, professional, and customer-focused Front Desk Agent to ... service * Process guest check-ins and check-outs accurately * Answer phone calls and manage ...
Front Desk Agent
Phenix City, AL · On-site
$13 - $16.50/hr
Front Desk Agent We are seeking a friendly, professional, and customer-focused Front Desk Agent to ... service * Process guest check-ins and check-outs accurately * Answer phone calls and manage ...
Front Desk Agent
Columbus, GA · On-site
$9.75/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... service experience. Responsibilities * Monitor and maintain knowledge of hotel operations and ...
Quick apply
Front Desk Agent
Columbus, GA · On-site
$9.75/hr
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... service experience. Responsibilities * Monitor and maintain knowledge of hotel operations and ...
Service Desk Operations Manager information
See Columbus, GA salary details
$32.7K - $42.5K
6% of jobs
$42.5K - $52.3K
6% of jobs
$52.3K - $62.1K
9% of jobs
$64K is the 25th percentile. Wages below this are outliers.
$62.1K - $71.9K
19% of jobs
The median wage is $78.2K / yr.
$71.9K - $81.7K
15% of jobs
$81.7K - $91.5K
12% of jobs
$97.2K is the 75th percentile. Wages above this are outliers.
$91.5K - $101.3K
14% of jobs
$101.3K - $111.1K
5% of jobs
$111.1K - $120.9K
5% of jobs
$120.9K - $130.7K
5% of jobs
$130.7K - $140.5K
3% of jobs
$32.7K
$84.6K
$140.5K
How much do service desk operations manager jobs pay per year?
As of Sep 6, 2026, the average yearly pay for service desk operations manager in Columbus, GA is $84,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,600.00 and $100,700.00 per year, depending on experience, location, and employer.
What is the difference between Service Desk Operations Manager vs Service Desk Supervisor?
| Aspect | Service Desk Operations Manager | Service Desk Supervisor |
|---|---|---|
| Responsibilities | Oversees multiple service desk teams, manages strategic planning, and ensures service quality | Supervises daily operations, manages team members, and handles escalations |
| Required Credentials | ITIL certification, relevant IT experience, leadership skills | ITIL knowledge, technical support experience, team management skills |
| Work Environment | Strategic, managerial setting, often in larger organizations | Operational, team-focused environment, often in help desk or support centers |
| Industry Usage | Common in IT service management, large enterprises | Common in IT support teams, smaller organizations |
The Service Desk Operations Manager focuses on strategic oversight and managing multiple teams, while the Service Desk Supervisor handles daily team supervision and operational issues. Both roles require ITIL knowledge and support experience, but the manager role involves broader planning and leadership responsibilities.
How much do service desk operations managers make?
Service Desk Operations Managers in the US typically earn between $60,000 and $100,000 annually, with the median salary around $75,000. Salaries vary based on experience, location, company size, and certifications such as HDI or ITIL, and often include benefits like bonuses and health insurance.
What is the role of a Service Desk Operations Manager?
A Service Desk Operations Manager oversees the daily operations of the service desk team, ensuring efficient incident and request resolution, maintaining service quality, and implementing process improvements. They coordinate staff, monitor performance metrics, and often utilize IT service management tools like ITIL frameworks to meet organizational service goals.
What are popular job titles related to Service Desk Operations Manager jobs in Columbus, GA?
For Service Desk Operations Manager jobs in Columbus, GA, the most frequently searched job titles are:
What job categories do people searching Service Desk Operations Manager jobs in Columbus, GA look for?
The top searched job categories for Service Desk Operations Manager jobs in Columbus, GA are:
What cities near Columbus, GA are hiring for Service Desk Operations Manager jobs?
Cities near Columbus, GA with the most Service Desk Operations Manager job openings:
Full-time
Re-posted 2 days ago
Key responsibilities
Oversee daily 2nd shift production operations to meet safety, quality, delivery, and cost objectives.
Manage employee attendance, retention, engagement, and performance initiatives, including training and coaching.
Ensure compliance with quality standards, safety regulations, and organizational policies while identifying opportunities for continuous improvement.
Job description
Workforce Operations Manager (2nd Shift)
Location: West Point, GA
Shift: 2nd Shift (Must be flexible to support business needs across multiple shifts)
Salary: DOE
Position Summary
The Workforce Operations Manager oversees daily production performance, employee engagement, staffing operations, quality initiatives, and continuous improvement efforts to ensure operational excellence.
The ideal candidate is a hands-on leader with experience in manufacturing operations, employee development, and customer-focused service delivery. This position will partner closely with production leadership, quality, and human resources to achieve safety, quality, productivity, and workforce objectives.
Key Responsibilities
Operations Leadership
Safety & Compliance
Required Qualifications
Preferred Qualifications
Physical Requirements
No matter what stage of your career, Impact Workforce Solutions can help you achieve your goals and realize your full potential. At IWS, teamwork is critical to our success, and we place a tremendous value on how we work together in our immediate teams, between our business units, and across our entire company.By delivering customized, strategic human capital solutions to our clients across a multitude of industries, we are recognized as the leader in the industry. With more than 2 decades in the industry, our commitment to improving the quality of life for people shows a genuine passion and caring spirit that helps not only our clients, but also our work-family to be successful. We are currently looking for a Workforce Operations Manager to join our Operations team at our client site located in West Point, Georgia. Bring your previous on-site staffing experience where you have managed agencies and the recruitment process and take advantage of this great opportunity to join a rapidly growing organization that provides a team environment with lots of growth opportunity.
Thank you for your interest in Impact Workforce Solutions, we are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program.
Location: West Point, GA
Shift: 2nd Shift (Must be flexible to support business needs across multiple shifts)
Salary: DOE
Position Summary
The Workforce Operations Manager oversees daily production performance, employee engagement, staffing operations, quality initiatives, and continuous improvement efforts to ensure operational excellence.
The ideal candidate is a hands-on leader with experience in manufacturing operations, employee development, and customer-focused service delivery. This position will partner closely with production leadership, quality, and human resources to achieve safety, quality, productivity, and workforce objectives.
Key Responsibilities
Operations Leadership
- Direct and oversee daily 2nd shift production operations to meet safety, quality, delivery, and cost objectives.
- Monitor key performance indicators including productivity, attendance, quality performance, downtime, turnover, and headcount attainment.
- Ensure shift objectives are achieved while maintaining operational continuity across shifts.
- Manage employee attendance, retention, engagement, and performance initiatives.
- Coordinate orientation and training tracking for new hires and existing employees.
- Support employee relations through coaching, counseling, investigations, and corrective action processes.
- Maintain compliance with company policies, labor regulations, and customer requirements.
- Ensure compliance with OEM quality standards, customer requirements, and internal quality management systems.
- Identify opportunities to improve workforce performance, employee engagement, and operational efficiency.
Safety & Compliance
- Maintain a safe and compliant work environment in accordance with OSHA regulations and company policies.
- Ensure compliance with customer requirements, industry standards, and organizational procedures.
Required Qualifications
- Bachelor's Degree or equivalent experience
- 3-5 years of experience in manufacturing, operations, staffing, workforce management, or related leadership roles.
- Strong understanding of workforce planning, employee engagement, recruiting, and onboarding processes.
- Experience with Lean Manufacturing principles, continuous improvement methodologies, and performance management.
- Proficiency with Microsoft Office Suite, HRIS/ATS systems, ERP systems, and production reporting tools.
- Strong analytical, problem-solving, and organizational skills.
Preferred Qualifications
- Automotive manufacturing experience.
- Lean Manufacturing Certification.
- Six Sigma Green Belt or Black Belt Certification.
- Knowledge of IATF 16949, ISO 9001, or other quality management systems.
- Experience with high-volume production operations.
- Project management experience or certification.
- Experience managing contingent workforce programs or staffing operations.
Physical Requirements
- Ability to work on the manufacturing floor for extended periods.
- Frequent standing, walking, and movement throughout production areas.
- Ability to occasionally lift up to 25 pounds.
- Ability to work flexible hours and support business needs outside of regular shift schedules when required.
No matter what stage of your career, Impact Workforce Solutions can help you achieve your goals and realize your full potential. At IWS, teamwork is critical to our success, and we place a tremendous value on how we work together in our immediate teams, between our business units, and across our entire company.By delivering customized, strategic human capital solutions to our clients across a multitude of industries, we are recognized as the leader in the industry. With more than 2 decades in the industry, our commitment to improving the quality of life for people shows a genuine passion and caring spirit that helps not only our clients, but also our work-family to be successful. We are currently looking for a Workforce Operations Manager to join our Operations team at our client site located in West Point, Georgia. Bring your previous on-site staffing experience where you have managed agencies and the recruitment process and take advantage of this great opportunity to join a rapidly growing organization that provides a team environment with lots of growth opportunity.
Thank you for your interest in Impact Workforce Solutions, we are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program.