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Service Desk Operations Manager Jobs in Columbus, GA

Walmart

Operations Manager (Non-Complex)

Auburn, AL · On-site

... service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives ensuring customer needs complaints and ...

Valley Hospitality

Front Desk Manager-Marriott

Columbus, GA · On-site

$15.25 - $19.75/hr

... amenities, services, hours of operation, and local areas of interest. · Ensure all guests are ... front desk team and general manager. · Make sure agents are always aware of current rates ...

Residence Inn Columbus

Front Desk

Columbus, GA · On-site

$12.75 - $16/hr

The successful candidate will have strong communication and customer service skills and be able to ... Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

Residence Inn Columbus

Front Desk

Columbus, GA · On-site

$12/hr

The successful candidate will have strong communication and customer service skills and be able to ... Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

Residence Inn Columbus

Front Desk

Columbus, GA

$12/hr

The successful candidate will have strong communication and customer service skills and be able to ... Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

IHG

Front Desk Agent Overnight

Fort Moore, GA · On-site

$17.75/hr

Promote available room upgrades and hotel services when appropriate. Accurately process cash ... Communicate guest requests and operational issues to management and other departments. Coordinate ...

New

Motel + Studio 6

Front Desk Agent

Columbus, GA · On-site

$9.75/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... service experience. Responsibilities * Monitor and maintain knowledge of hotel operations and ...

Motel + Studio 6

Front Desk Agent

Columbus, GA · On-site

$9.75/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... service experience. Responsibilities * Monitor and maintain knowledge of hotel operations and ...

Motel + Studio 6

Front Desk Agent

Columbus, GA · On-site

$12.75 - $16/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... service experience. Responsibilities Monitor and maintain knowledge of hotel operations and ...

Hampton Inn and Suites

Front Desk Agent

Phenix City, AL · On-site

$13 - $16.50/hr

Front Desk Agent We are seeking a friendly, professional, and customer-focused Front Desk Agent to ... service * Process guest check-ins and check-outs accurately * Answer phone calls and manage ...

Motel + Studio 6

Front Desk Agent

Columbus, GA · On-site

$9.75/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... service experience. Responsibilities * Monitor and maintain knowledge of hotel operations and ...

Home2 Suites

Front Desk Agent

Columbus, GA · On-site

$12.75 - $16/hr

... activities, managing mail and packages, and maintaining accurate records * Ensure that the front desk area is clean and organized at all times * Provide excellent customer service to guests ...

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All JobsService Desk Operations JobsService Desk Operations Manager JobsService Desk Operations Manager Jobs in Columbus, GA

Service Desk Operations Manager information

See Columbus, GA salary details

$32.7K

$84.6K

$140.5K

How much do service desk operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for service desk operations manager in Columbus, GA is $84,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,600.00 and $100,700.00 per year, depending on experience, location, and employer.

What is the difference between Service Desk Operations Manager vs Service Desk Supervisor?

AspectService Desk Operations ManagerService Desk Supervisor
ResponsibilitiesOversees multiple service desk teams, manages strategic planning, and ensures service qualitySupervises daily operations, manages team members, and handles escalations
Required CredentialsITIL certification, relevant IT experience, leadership skillsITIL knowledge, technical support experience, team management skills
Work EnvironmentStrategic, managerial setting, often in larger organizationsOperational, team-focused environment, often in help desk or support centers
Industry UsageCommon in IT service management, large enterprisesCommon in IT support teams, smaller organizations

The Service Desk Operations Manager focuses on strategic oversight and managing multiple teams, while the Service Desk Supervisor handles daily team supervision and operational issues. Both roles require ITIL knowledge and support experience, but the manager role involves broader planning and leadership responsibilities.

What are popular job titles related to Service Desk Operations Manager jobs in Columbus, GA? For Service Desk Operations Manager jobs in Columbus, GA, the most frequently searched job titles are:
What job categories do people searching Service Desk Operations Manager jobs in Columbus, GA look for? The top searched job categories for Service Desk Operations Manager jobs in Columbus, GA are:
What cities near Columbus, GA are hiring for Service Desk Operations Manager jobs? Cities near Columbus, GA with the most Service Desk Operations Manager job openings:
Service Desk Operations Manager jobs near you
Infographic showing various Service Desk Operations Manager job openings in Columbus, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $84,606 per year, or $40.7 per hour.

Member Services Representative

Crunch Fitness

Columbus, GA • On-site

$10/hr

Part-time

Re-posted 3 days ago

Crunch Fitness rating

5.8

Company rating: 5.8 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

44th of 63 rated gym and leisure clubs

Job description

Benefits:
  • Gym Membership
  • Opportunity for advancement
  • Training & development
  • Employee discounts

Member Services Representative
Position Summary
The Member Services Representative (MSR) serves as the first and last point of contact for members and guests, playing a critical role in creating a welcoming, positive, and professional club experience. As the face of the organization, the MSR is responsible for delivering exceptional customer service, supporting member needs, and fostering an environment that promotes member satisfaction and retention.
This position requires strong communication skills, a customer-focused mindset, and the ability to maintain a friendly and professional atmosphere while assisting members, guests, and fellow team members.
Key Responsibilities
Member & Guest Experience
  • Greet all members and guests in a friendly, professional, and welcoming manner.
  • Ensure members and guests feel valued and appreciated upon arrival and departure.
  • Check in members and guests accurately and efficiently in accordance with company policies and procedures.
  • Communicate club events, promotions, and important announcements to members and guests.
  • Maintain a positive atmosphere that enhances the overall member experience.
  • Address member inquiries, concerns, and requests promptly, or escalate them to management when appropriate.
  • Demonstrate professionalism, courtesy, and exceptional customer service in all interactions.

Front Desk Operations
  • Answer incoming phone calls in a courteous, knowledgeable, and professional manner.
  • Facilitate member communications and account notifications through club management software.
  • Process payments for club amenities and services in accordance with company procedures.
  • Schedule member services, including tanning, hydro-massage, and other available amenities.
  • Maintain an accurate understanding of club programs, services, operating hours, and schedules.
  • Support daily front desk operations while ensuring compliance with company policies and procedures.

Retail Sales & Administrative Support
  • Promote and sell retail products and club services to members and guests.
  • Assist with administrative and operational projects as assigned by club management.
  • Maintain accurate records and documentation as required.
  • Support club initiatives designed to improve member engagement and satisfaction.

Facility Presentation & Team Support
  • Maintain a clean, organized, and professional front desk and work area.
  • Contribute to the overall cleanliness and presentation of the club environment.
  • Assist with club events, promotions, decorations, and special projects as needed.
  • Collaborate with team members to ensure a positive and supportive workplace culture.
  • Follow all company policies, procedures, and standards outlined in the Team Member Handbook.

Qualifications
  • High school diploma or equivalent (GED) required.
  • Minimum age of 18 years.
  • Previous customer service, hospitality, retail, or front desk experience preferred.
  • Strong interpersonal, communication, and problem-solving skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Demonstrated commitment to providing exceptional customer service.
  • Experience working with children preferred.
  • Ability to maintain a professional appearance and demeanor at all times.

Certifications
  • Current Child and Infant CPR Certification required or ability to obtain certification within a designated timeframe.
  • Additional certifications as required by applicable state or local regulations.

Physical Requirements
  • Ability to lift up to 10 pounds occasionally.
  • Ability to stand for extended periods of time.
  • Frequent bending, squatting, reaching, and movement throughout the facility.
  • Ability to climb ladders or safely assist with club decorations, displays, and promotional materials when needed.

Employment Eligibility
All applicants must possess a high school diploma or equivalent (GED) and be at least 18 years of age.
Applicants must be legally authorized to work in the United States and must maintain eligibility throughout their employment. Proof of employment authorization and all documentation required for employment verification must be provided upon hire. Employees are responsible for notifying the company immediately if their work authorization status changes.
Equal Employment Opportunity
Fitness Ventures LLC is committed to fostering an inclusive, diverse, and respectful workplace. We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other protected characteristic under applicable federal, state, or local laws.
We believe that diverse perspectives strengthen our organization and contribute to a culture where employees and members alike can thrive.
Compensation: $10.00 per hour
CRUNCH Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Looking to combine work, fitness and fun? CRUNCH Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at CRUNCH is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
CRUNCH is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of CRUNCH signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

What Crunch Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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