Service Desk Support
Phoenix, AZ · On-site
Company Description Next Level Business Services, Inc. Job Title: Service Desk Support Job type: Fulltime Job location: Phoenix, AZ Year of experience required: 7-8 Yrs (Max) Here is a JD for your ...
Service Desk Support
Phoenix, AZ · On-site
Company Description Next Level Business Services, Inc. Job Title: Service Desk Support Job type: Fulltime Job location: Phoenix, AZ Year of experience required: 7-8 Yrs (Max) Here is a JD for your ...
Help Desk / Service Desk Analyst III
Birmingham, AL · On-site
$19.25 - $26.25/hr
Provide first-level technical support for hardware, software, network, and application issues ... * 1-3 years of IT Help Desk or Service Desk experience. * Strong knowledge of Windows operating ...
Quick apply
Help Desk / Service Desk Analyst III
Birmingham, AL · On-site
$19.25 - $26.25/hr
Provide first-level technical support for hardware, software, network, and application issues ... * 1-3 years of IT Help Desk or Service Desk experience. * Strong knowledge of Windows operating ...
Service Desk Supervisor
Quantico, VA · On-site
Supervise Service Desk staff responsible for first-level, ensuring all incidents and service ... Tier 2/3, Network, or Infrastructure teams as needed. * Please note this is a 4x10 overnight ...
Service Desk Supervisor
Quantico, VA · On-site
Supervise Service Desk staff responsible for first-level, ensuring all incidents and service ... Tier 2/3, Network, or Infrastructure teams as needed. * Please note this is a 4x10 overnight ...
Service Desk Supervisor
Quantico, VA · On-site
Supervise Service Desk staff responsible for first-level, ensuring all incidents and service ... Tier 2/3, Network, or Infrastructure teams as needed. Qualifications * Bachelor's degree, or ...
Service Desk Supervisor
Quantico, VA · On-site
Supervise Service Desk staff responsible for first-level, ensuring all incidents and service ... Tier 2/3, Network, or Infrastructure teams as needed. Qualifications * Bachelor's degree, or ...
Service Desk Supervisor
Quantico, VA · On-site
Supervise Service Desk staff responsible for first-level, ensuring all incidents and service ... Tier 2/3, Network, or Infrastructure teams as needed. Qualifications * Bachelor's degree, or ...
Service Desk Supervisor
Quantico, VA · On-site
Supervise Service Desk staff responsible for first-level, ensuring all incidents and service ... Tier 2/3, Network, or Infrastructure teams as needed. Qualifications * Bachelor's degree, or ...
... Level 3 support. Serve as a connective point across the Service Desk, technology teams, and ... business partners, translating support trends and operational impact into actionable insights and ...
New
... Level 3 support. Serve as a connective point across the Service Desk, technology teams, and ... business partners, translating support trends and operational impact into actionable insights and ...
New
... help desk system. · Perform level 1 and 2 resolutions in support of customer networked ... Excellent Customer Service focus, communications skills via phone, email and in person. * Ability ...
Quick apply
... help desk system. · Perform level 1 and 2 resolutions in support of customer networked ... Excellent Customer Service focus, communications skills via phone, email and in person. * Ability ...
IT Service Desk II
Camden, NJ · On-site
Mentor Service Desk Level I technicians through knowledge sharing and troubleshooting guidance. * Identify recurring issues, automation opportunities, process improvements, and ticket reduction ...
Quick apply
IT Service Desk II
Camden, NJ · On-site
Mentor Service Desk Level I technicians through knowledge sharing and troubleshooting guidance. * Identify recurring issues, automation opportunities, process improvements, and ticket reduction ...
Service Desk Lead
Vienna, VA · On-site
... three shifts. The Service Desk Lead is to assist and oversee the support of operations and other systems. The Service Desk Lead will manage the performance of service level agreements and support ...
Service Desk Lead
Vienna, VA · On-site
... three shifts. The Service Desk Lead is to assist and oversee the support of operations and other systems. The Service Desk Lead will manage the performance of service level agreements and support ...
Service Desk Specialist
Atlanta, GA · On-site
Diagnose and resolve client level issues using Information Technology Infrastructure Library (ITIL ... Perform Tiers 2 and 3 function by working with engineers and original equipment manufacturers (OEMs ...
Service Desk Specialist
Atlanta, GA · On-site
Diagnose and resolve client level issues using Information Technology Infrastructure Library (ITIL ... Perform Tiers 2 and 3 function by working with engineers and original equipment manufacturers (OEMs ...
Service Desk Technician
Chicago, IL · On-site
CHICAGO (3 days in office/2 days work from home) DURATION: 1 YEAR * Will solve issues for ... Provide Level 1 technical support for users of desktop hardware and software in the same location ...
Quick apply
Service Desk Technician
Chicago, IL · On-site
CHICAGO (3 days in office/2 days work from home) DURATION: 1 YEAR * Will solve issues for ... Provide Level 1 technical support for users of desktop hardware and software in the same location ...
IT Service Desk II
Camden, NJ · On-site
Mentor Service Desk Level I technicians through knowledge sharing and troubleshooting guidance. * Identify recurring issues, automation opportunities, process improvements, and ticket reduction ...
IT Service Desk II
Camden, NJ · On-site
Mentor Service Desk Level I technicians through knowledge sharing and troubleshooting guidance. * Identify recurring issues, automation opportunities, process improvements, and ticket reduction ...
IT Service Desk Specialist Level II
Bethesda, MD · On-site
$75K - $82K/yr
Role Designation: IT Service Desk Specialist Level IIIT Security Designation: ADP/IT ... Tier 3 (T3)IA Technical/Management Designation: IAT II and CECommercial (Baseline) Certificates:
Quick apply
IT Service Desk Specialist Level II
Bethesda, MD · On-site
$75K - $82K/yr
Role Designation: IT Service Desk Specialist Level IIIT Security Designation: ADP/IT ... Tier 3 (T3)IA Technical/Management Designation: IAT II and CECommercial (Baseline) Certificates:
IT Service Desk Specialist Level II
Bethesda, MD · On-site
$75K - $82K/yr
Role Designation: IT Service Desk Specialist Level II * IT Security Designation: ADP/IT-II * ... Tier 3 (T3) * IA Technical/Management Designation: IAT II and CE * Commercial (Baseline ...
IT Service Desk Specialist Level II
Bethesda, MD · On-site
$75K - $82K/yr
Role Designation: IT Service Desk Specialist Level II * IT Security Designation: ADP/IT-II * ... Tier 3 (T3) * IA Technical/Management Designation: IAT II and CE * Commercial (Baseline ...
Help Desk Level 1 Representative
Manhattan, NY · On-site
$19.25 - $24.75/hr
The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under ...
Help Desk Level 1 Representative
Manhattan, NY · On-site
$19.25 - $24.75/hr
The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under ...
Service Desk / Helpdesk Technician, Level 2
Chicago, IL · On-site
$20.50 - $27.75/hr
This Service Desk / Helpdesk Technician, Level 2 role will continuously work under the guidance of the IT Manager. This position is hybrid Onsite 3 days and Remote 2 days. Candidates need to be local ...
Service Desk / Helpdesk Technician, Level 2
Chicago, IL · On-site
$20.50 - $27.75/hr
This Service Desk / Helpdesk Technician, Level 2 role will continuously work under the guidance of the IT Manager. This position is hybrid Onsite 3 days and Remote 2 days. Candidates need to be local ...
IT Service Desk II
Camden, NJ · On-site
$60K - $70K/yr
Mentor Service Desk Level I technicians through knowledge sharing and troubleshooting guidance. * Identify recurring issues, automation opportunities, process improvements, and ticket reduction ...
IT Service Desk II
Camden, NJ · On-site
$60K - $70K/yr
Mentor Service Desk Level I technicians through knowledge sharing and troubleshooting guidance. * Identify recurring issues, automation opportunities, process improvements, and ticket reduction ...
Service Desk Manager
Huntsville, AL · On-site
Service Desk Manager Redstone Arsenal/Huntsville, AL We are seeking an experienced IT Service Desk ... DoD 8570 Level II/III certification desired * Active Security clearance required IPTA is an Equal ...
Service Desk Manager
Huntsville, AL · On-site
Service Desk Manager Redstone Arsenal/Huntsville, AL We are seeking an experienced IT Service Desk ... DoD 8570 Level II/III certification desired * Active Security clearance required IPTA is an Equal ...
Service Desk Specialist
Alexandria, VA · On-site
... Level 3 appraisal and our ISO 20000-1, ISO 9001, and ISO 27001 registrations, and hands-on ... Service Desk OperationsServe as first point of contact for IT support requests across the ...
Quick apply
Service Desk Specialist
Alexandria, VA · On-site
... Level 3 appraisal and our ISO 20000-1, ISO 9001, and ISO 27001 registrations, and hands-on ... Service Desk OperationsServe as first point of contact for IT support requests across the ...
Help Desk Level 1 Representative
Manhattan, NY · On-site
$19.25 - $24.75/hr
The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under ...
Help Desk Level 1 Representative
Manhattan, NY · On-site
$19.25 - $24.75/hr
The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under ...
Service Desk Level 3 information
See salary details
$11.06 - $13.37
1% of jobs
$13.37 - $15.69
5% of jobs
$15.69 - $18.01
8% of jobs
$19.26 is the 25th percentile. Wages below this are outliers.
$18.01 - $20.32
19% of jobs
$20.32 - $22.64
16% of jobs
The median wage is $22.70 / hr.
$22.64 - $24.96
19% of jobs
$26.16 is the 75th percentile. Wages above this are outliers.
$24.96 - $27.27
13% of jobs
$27.27 - $29.59
8% of jobs
$29.59 - $31.91
5% of jobs
$31.91 - $34.22
3% of jobs
$34.22 - $36.54
2% of jobs
$11
$23
$36
How much do service desk level 3 jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for service desk level 3 in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.
What cities are hiring for Service Desk Level 3 jobs?
Cities with the most Service Desk Level 3 job openings:
What states have the most Service Desk Level 3 jobs?
States with the most job openings for Service Desk Level 3 jobs include:
What are popular job titles related to Service Desk Level 3 jobs?
For Service Desk Level 3 jobs, the most frequently searched job titles are:
Service Desk Support
Phoenix, AZ • On-site
Next Level Business Services, Inc.
• Recruiting and Staffing Services • 10K+ employees10,000+ employees
Full-time
Re-posted 7 days ago
Job description
Company Description
Next Level Business Services, Inc.
Job Description
Job Title: Service Desk Support
Job type: Fulltime
Job location: Phoenix, AZ
Year of experience required: 7-8 Yrs (Max)
Here is a JD for your requirement.
- Field incoming requests to the Service Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues.
- Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software (Service Now).
- Ability to provide technical support over the phone; good phone skills, professional demeanor, previous customer service experience strongly desired.
- Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations.
- Take ownership and responsibility of an issues from start through to a successful resolution
- Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
- Field incoming requests to the Service Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues.
- Ability to Co-ordinate with the Incident Management team during major incidents.
- Flexibility and ability to work on a rotational shift (24/7) Support model.
Additional Information
Akash Singh
Phone: +1 (904 240-4265)
Akash(dot)singh(at)nlbservices(dot)com
About NLB Services
Sourced by ZipRecruiter
Industry
Recruiting and staffing services and it services
Company size
10,000+ Employees
Headquarters location
Alpharetta, GA, US