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Service Desk Associate Jobs in Round Lake, IL (NOW HIRING)

Crunch Fitness

Front Desk Associate

Schaumburg, IL · On-site

$9/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Crunch Fitness

Front Desk Associate

Mount Prospect, IL · On-site

$9 - $11/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Crunch Fitness

Front Desk Associate

Mount Prospect, IL · On-site

$9 - $11/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Illinois Beach Hotel LLC

Front Desk Associate

Zion, IL

$16.50/hr

With a 92-room hotel, full-service dining, conference and event space, and a campground store, our ... FRONT DESK ASSOCIATE Responsibilities: * In a professional and accurate manner, provide relevant ...

Pure Barre

Front Desk/ Sales Associate

Hoffman Estates, IL · On-site

$13 - $16.50/hr

Sales Representative/Front Desk Associate Pure Barre South Barrington is currently seeking a ... Requirements * Excellent sales, communication, and customer service skills required * Warm ...

Pure Barre

Front Desk/ Sales Associate

Lake Zurich, IL · On-site

$13.50 - $17/hr

Pure Barre Kildeer-Deer Park Sales Representative/Front Desk Associate Pure Barre Kildeer-Deer Park ... Requirements * Excellent sales, communication, and customer service skills required * Warm ...

Impact Networking

IT Service Desk Engineer

Mettawa, IL · On-site

$55K - $70K/yr

Service Desk Engineers will serve as Tier 1, 2, and 3 resources for operational IT issues that can ... Microsoft Fundamental and Associate certifications * CompTIA A+, Network+, Server+, Security+, etc ...

New

Impact Networking

IT Service Desk Engineer

Lake Forest, IL · On-site

$55K - $70K/yr

Service Desk Engineers will serve as Tier 2 and 3 resources for operational IT issues that can be ... Microsoft Fundamental and Associate certifications * CompTIA A+, Network+, Server+, Security+, etc ...

D1 Training

Front Desk Associate - Gym

Glenview, IL · On-site

$16 - $20/hr

Opportunity for advancement D1 Training North Shore - Front Desk Associate Company Overview At D1 ... You'll provide a welcoming introduction, answer customer service questions, track facility traffic ...

D1 Training

Front Desk Associate - Gym

Glenview, IL · On-site

$16 - $20/hr

Opportunity for advancement D1 Training North Shore - Front Desk Associate Company Overview At D1 ... You'll provide a welcoming introduction, answer customer service questions, track facility traffic ...

New

Holiday Inn Schaumburg

Front Desk Clerk

Schaumburg, IL · On-site

$16/hr

Front Desk Associate The Holiday Inn Schaumburg is a welcoming and service-focused property committed to delivering exceptional guest experiences. Whether guests are traveling for business or leisure ...

Sand Hospitality

Front Desk Clerk

Schaumburg, IL · On-site

$16/hr

Front Desk Associate The Holiday Inn Schaumburg is a welcoming and service-focused property committed to delivering exceptional guest experiences. Whether guests are traveling for business or leisure ...

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Service Desk Associate information

See Round Lake, IL salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for service desk associate in Round Lake, IL is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $22.84 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What job categories do people searching Service Desk Associate jobs in Round Lake, IL look for?

The top searched job categories for Service Desk Associate jobs in Round Lake, IL are:

What cities near Round Lake, IL are hiring for Service Desk Associate jobs?

Cities near Round Lake, IL with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Round Lake, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $40,437 per year, or $19.4 per hour.

Front Desk Associate

Crunch Fitness

Schaumburg, IL • On-site

$9/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Crunch Fitness rating

5.8

Company rating: 5.8 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

44th of 63 rated gym and leisure clubs

Job description

Front Desk Associate
The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.
This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required. All Front Desk Associates are required to participate in general cleanliness of the club daily, as well as community outreach and marketing.
Current CPR Certification is required.
Apply Today!
Compensation: $9+ per hour
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

What Crunch Fitness employees say

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Benefits

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About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers and amusement, gambling, and recreation

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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