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Service Desk Associate Jobs in Provo, UT (NOW HIRING)

EoS Fitness

Service Associate

Orem, UT · On-site

$13.75 - $18.25/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EoS Fitness

Service Associate

Sandy, UT · On-site

$15 - $20/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

Orem, UT · On-site

$12/hr

Service Associate Orem, UT: E University Pkwy/S Main St. EōS Fitness is bold, upbeat, and ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

Springville, UT · On-site

$12/hr

Service Associate Springville, UT: S 950 W EōS Fitness is bold, upbeat, and motivating. Not only ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

South Jordan, UT · On-site

$12/hr

Service Associate South Jordan, UT: S Jordan Pkwy / Bangerter Hwy EōS Fitness is bold, upbeat, and ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

Sandy, UT · On-site

$12/hr

Service Associate Sandy, UT: S 1300 E EōS Fitness is bold, upbeat, and motivating. Not only in our ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EoS Fitness

Service Associate - Night

Sandy, UT · On-site

$15 - $20/hr

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EoS Fitness

Service Associate - Night

Orem, UT · On-site

$13.75 - $18.25/hr

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EōS Fitness

Service Associate

Sandy, UT · On-site

$12/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EōS Fitness

Service Associate

South Jordan, UT · On-site

$12/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EōS Fitness

Service Associate

Orem, UT · On-site

$12/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EōS Fitness

Service Associate

Springville, UT · On-site

$12/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate - Night

Orem, UT · On-site

$13/hr

Service Associate - Night Orem, UT: E University Pkwy/S Main St. EōS Fitness is bold, upbeat, and ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate - Night

Sandy, UT · On-site

$13/hr

Service Associate - Night Sandy, UT: S 1300 E EōS Fitness is bold, upbeat, and motivating. Not ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate - Night

South Jordan, UT · On-site

$13/hr

Service Associate - Night South Jordan, UT: S Jordan Pkwy / Bangerter Hwy EōS Fitness is bold ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate - Night

Springville, UT · On-site

$13/hr

Service Associate - Night Springville, UT: S 950 W EōS Fitness is bold, upbeat, and motivating ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

Massage Envy

Front Desk Sales Associate

Draper, UT · On-site

$25/hr

As a Front Desk Sales Associate at one of our Atticus Franchise Group Massage Envy franchised ... Providing outstanding customer service. * Promoting the value of total body care by educating ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Provo, UT

Service Desk Associate information

See Provo, UT salary details

$8

$19

$35

How much do service desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service desk associate in Provo, UT is $19.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $22.50 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Provo, UT?

The most popular types of Service Desk jobs in Provo, UT are:

What are popular job titles related to Service Desk Associate jobs in Provo, UT?

For Service Desk Associate jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Provo, UT look for?

The top searched job categories for Service Desk Associate jobs in Provo, UT are:

What cities near Provo, UT are hiring for Service Desk Associate jobs?

Cities near Provo, UT with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,884 per year, or $19.2 per hour.

Lead Guest Service Associate - Sales & Guest Experience (American Fork)

ANCHOR POINT MANAGEMENT GROUP

American Fork, UT • On-site

$7.25 - $14/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Re-posted 23 days ago

Job description

Full-Time & Part-Time
Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

  • Assist in training Guest Service Associates.
  • Greet guests and create a welcoming, high-energy environment.
  • Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
  • Educate guests on our exclusive product line.
  • Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
  • Maintain a clean, professional, and organized center appearance.
  • Be a model for your peers, striving to lead others to their full potential.

What We’re Looking For

  • Strong sales and guest service skills
  • Excellent leadership, communication and interpersonal abilities
  • Goal-oriented mindset with a passion for hitting targets
  • Previous experience in retail, sales, or the beauty industry is a plus
  • Availability to work evenings and weekends

Benefits (Subject to eligibility)

  • 401k Company Match
  • Health, Vision, and Dental Insurance (28+ hours/week)
  • Generous Bonus Incentive 2x/month (Packages + Retail)
  • Training and career advancement opportunities

Perks

  • Daily Pay                                
  • Employee Assistance Program                                
  • Team Member Assistance Fund                               
  • Culture Committee - Have fun while being the best!                                
  • Referral Bonus - Generous Incentive to hire all roles!

Duties and Responsibilities:

Selling wax passes.

Opening and closing procedures of the center.

Managing the flow of guests in and out of the center and assisting with questions as needed. The Reservation Book regarding the guest's requests and associate's availability.

Responsible for educating all guests on European Wax Center's product portfolio, Strut 365 and demonstrating products on guests, and benefits and savings of Wax Passes and consistency with waxing.

Responsible for maintaining the front of the center, including, but not limited to, restocking product shelves and refilling brochure and card holders.

Responsible for educating guests on current in-center promotions.

Responsible for checking their schedule on a weekly basis.

Responsible for arriving to work on time wearing the appropriate dress code and name tag.

Responsible for following all corporate policies and procedures.

Participation in community events and street team marketing when requested.

Participate in all weekly Strut Sessions (If Strut Session is on a day associate is not scheduled, the associate will attend a minimum of 1 Strut Session per month).

Participate on Strut Bloomfire by actively commenting on questions and posts.

Responsible for creating a memorable guest experience by utilizing EWC terminology and tailoring the scripts and standard responses while working in the location.

Responsible for maintaining and exceeding center and individual goals.

Responsible for center cleanliness

Other duties as assigned.

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