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Front Desk Assistant Jobs in Provo, UT (NOW HIRING)

Young Family Dental of Orem

Front Desk

Orem, UT · On-site

Office Manager or Office Manager Assistant FLSA Status: Non-Exempt Job Type: Full Time The Front Desk role is a core administrative position within a single dental practice, responsible for ...

TUMI Hospitality

Front Desk Clerk

UT · On-site

$14.75 - $18/hr

The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests ... Follow all company policies, procedures, and guest service standards. * Assist with additional ...

New

PEG Companies

Front Desk Clerk

Provo, UT · On-site

$15.50/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Follow security procedures, monitor guest access, and report any suspicious activity. * Assist with ...

Hyatt Place Provo

Front Desk Clerk

Provo, UT · On-site

$15.50/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Follow security procedures, monitor guest access, and report any suspicious activity. * Assist with ...

Hyatt Place, Provo - PVUZP

Front Desk Clerk

Provo, UT · On-site

$15.50/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Follow security procedures, monitor guest access, and report any suspicious activity. * Assist with ...

Auberge Collection

Front Desk Agent

Park City, UT · On-site

$15 - $18.75/hr

Answer Front Desk calls and assist with guest questions, requests, concerns, and special accommodations. * Maintain accurate guest profiles, preferences, notes, and interactions in Opera PMS.

Quality Inn Payson

Front Desk Clerk

Payson, UT · On-site

$13/hr

As our Front Desk Clerk, you'll earn a competitive starting wage of $13 per hour. We're also proud ... In this role, you'll welcome travelers, assist with check-ins and check-outs, answer questions ...

Conquer Padel

Front Desk Staff

Lehi, UT · On-site

$12/hr

Front Desk Associate at Conquer Padel (Lehi, UT) Conquer Padel is growing, and we're looking for a front desk associate to be the first point of contact for our members and guests. If you're outgoing ...

Auberge Collection

Front Desk Agent

Park City, UT · On-site

$15 - $18.75/hr

Answer Front Desk calls and assist with guest questions, requests, concerns, and special accommodations. * Maintain accurate guest profiles, preferences, notes, and interactions in Opera PMS.

Goldener Hirsch

Front Desk Agent

Park City, UT · On-site

$15 - $18.75/hr

Answer Front Desk calls and assist with guest questions, requests, concerns, and special accommodations. * Maintain accurate guest profiles, preferences, notes, and interactions in Opera PMS.

Davidson Hospitality Group

Front Desk Manager

Alta, UT

$16.25 - $21/hr

Join our team as a Front Desk Manager and lead our front desk team to deliver exceptional guest experiences. As the first point of contact for our guests, your high energy and enthusiasm will create ...

Snowpine Lodge

Front Desk Manager

Alta, UT · On-site

$16.25 - $21/hr

Join our team as a Front Desk Manager and lead our front desk team to deliver exceptional guest experiences. As the first point of contact for our guests, your high energy and enthusiasm will create ...

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How much do front desk assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for front desk assistant in Provo, UT is $14.28, according to ZipRecruiter salary data. Most workers in this role earn between $11.39 and $16.39 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
More about Front Desk Assistant jobs

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Cities near Provo, UT with the most Front Desk Assistant job openings:

Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $29,613 per year, or $14.2 per hour.

Front Desk

Young Family Dental of Orem

Orem, UT • On-site

Full-time

Re-posted 15 days ago

Job description

Job Title: Front Desk 

Reports To: Office Manager or Office Manager Assistant
FLSA Status: Non-Exempt
Job Type: Full Time

The Front Desk role is a core administrative position within a single dental practice, responsible for supporting daily front-office operations and delivering a positive patient experience. This role focuses on patient intake, scheduling, communication, insurance verification, and payment processing to ensure efficient workflows and accurate records. The Front Desk role operates under the direction of the Office Manager or Office Manager Assistant and works closely with clinical and administrative team members.


Key Responsibilities

Front Office Operations

  • Greet and welcome patients and visitors in a friendly and professional manner.

  • Register new patients and update existing patient information in practice management systems.

  • Schedule appointments and manage the daily appointment calendar.

  • Complete recalls and patient callbacks to support schedule utilization.

  • Answer incoming phone calls, respond to inquiries, and route calls appropriately.

Patient Communication & Experience

  • Serve as a primary point of contact for patients regarding scheduling, general inquiries, and administrative questions.

  • Maintain a professional, courteous, and patient-focused demeanor at all times.

  • Escalate complex or sensitive patient concerns to the Office Manager or Office Manager Assistant.

Insurance & Payments

  • Verify dental insurance eligibility and coverage prior to patient visits.

  • Collect patient payments at time of service and issue receipts as required.

  • Assist with basic insurance billing support and documentation as directed.

Records & Documentation

  • Maintain accurate and up-to-date patient records.

  • Ensure confidentiality of sensitive patient and financial information.

  • Follow HIPAA guidelines and company policies related to data privacy and security.

Qualifications

  • 2+ years of experience in a dental or medical front office environment preferred.

  • Strong organizational skills and attention to detail.

  • Proficiency with dental practice management software and Microsoft Office.

  • Excellent verbal and written communication skills.

  • Ability to multitask and prioritize in a fast-paced environment.

  • High school diploma or equivalent required.



Monday-Friday 7:45am-5:00pm.