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Service Desk Associate Jobs in Syracuse, UT (NOW HIRING)

Scenthound

Front Desk Associate

Syracuse, UT · On-site

$12 - $14/hr

Sales & Front Desk Associate The Sales & Front Desk Associate is a key position at Scenthound ... Customer service experience (retail, restaurant) * Computer/ Technology proficiency * A passion for ...

Scenthound Syracuse, UT

Front Desk Associate

Syracuse, UT · On-site

$12 - $14/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Scenthound Syracuse, UT

Front Desk Associate

Syracuse, UT · On-site

$13 - $16.75/hr

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires: Sales experience and ...

Scenthound Syracuse, UT

Front Desk Associate

Syracuse, UT · On-site

$12 - $14/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every ...

Unisys

Service Desk

Salt Lake City, UT · On-site

... service requests. * Requests handled include support of hardware, software, client and COTS ... High School Diploma or GED required May require technical certification or Associate Degree ...

Epic Valet

Front Desk Associate

Salt Lake City, UT · On-site

$13.50 - $17.50/hr

We are seeking a professional, service-driven Front Desk Associate to serve as the first point of contact for residents and guests at our high-rise condominium and apartment properties. This role ...

Unisys Corporation

Service Desk

Salt Lake City, UT · On-site

... service requests. * Requests handled include support of hardware, software, client and COTS ... High School Diploma or GED required May require technical certification or Associate Degree ...

Unisys

Service Desk

Salt Lake City, UT

... service requests. Requests handled include support of hardware, software, client and COTS ... High School Diploma or GED required May require technical certification or Associate Degree ...

Unisys

Service Desk

Salt Lake City, UT · On-site

... service requests. • Requests handled include support of hardware, software, client and COTS ... High School Diploma or GED required May require technical certification or Associate Degree ...

FJ Management

Front Desk Associate

Salt Lake City, UT · On-site

$13.50 - $17.50/hr

Guest Service Associate Hiring immediately. Shift: Full-time/Part-time, morning, afternoon, weekend shifts may be required. Pay: $17.50/hour, $800+ referral bonus available, paid holidays. As a Guest ...

MacCall

Front Desk Associate

West Valley City, UT · On-site

$13.50 - $17.25/hr

As a Guest Service Associate you will: * Process guest reservations and provide excellent customer service. * Show proficiency in using computer software and cash handling. * Tidy up, organize, and ...

FJ Management

Front Desk Associate

West Valley City, UT · On-site

$13.50 - $17.25/hr

As a Guest Service Associate you will: * Process guest reservations and provide excellent customer service. * Show proficiency in using computer software and cash handling. * Tidy up, organize, and ...

AutoSavvy

Help Desk III

Woods Cross, UT

$18.75 - $25.50/hr

Manage assigned incidents and service requests from initial escalation through resolution while ... Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or ...

AutoSavvy

Help Desk III

Woods Cross, UT · On-site

$18.75 - $25.50/hr

Manage assigned incidents and service requests from initial escalation through resolution while ... Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or ...

KnitWell Group

Lane Bryant Sales Associate

Riverdale, UT · On-site

$14.50 - $19.50/hr

Our inclusive community of customers and associates champions the acceptance of all sizes, shapes ... Execute Store Maintenance checklists (neat, clean and tidy) including Service Desk * Responsible ...

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Service Desk Associate information

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How much do service desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service desk associate in Syracuse, UT is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $22.26 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Syracuse, UT?

For Service Desk Associate jobs in Syracuse, UT, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Syracuse, UT look for?

The top searched job categories for Service Desk Associate jobs in Syracuse, UT are:

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Cities near Syracuse, UT with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Syracuse, UT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,436 per year, or $19 per hour.

Front Desk Associate

Scenthound

Syracuse, UT • On-site

$12 - $14/hr

Other

Re-posted 17 days ago

Scenthound rating

4.3

Company rating: 4.3 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

38th of 40 rated pet care providers

Job description

Sales & Front Desk Associate

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires:

  • Sales experience and confidence (membership sales are highly valued!)
  • Customer service experience (retail, restaurant)
  • Computer/ Technology proficiency
  • A passion for dogs and dog health & wellness!
  • Reliable transportation
  • Willingness to work in a smoke-free environment

We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

Tasks:

  • Drive membership sales through health and wellness education
  • Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales
  • Develop membership leads; Follow up with potential members
  • Answer phone calls, schedule customer appointments, manage customer profiles and records
  • Manage cash drawer – responsible for daily cash handling
  • Manage customer expectations; Resolve customer concerns; Retain memberships
  • Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable
  • Perform other tasks and duties as assigned by the Scenter Manager

Skills and Abilities:

  • Confidence in selling services and products
  • Ability to connect with customers (both canine and human!) and provide outstanding customer service
  • Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
  • Effective communication with team members and dog parents (in person and on the phone)
  • Independently solve problems using Scenthound values and culture as a guide
  • Attention to detail
  • Time-management; Scheduling appointments efficiently
  • Accountability; hold oneself and others to Scenthound standards

Compensation: $12.00 - $14.00 per hour

What Scenthound employees say

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