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Service Desk Associate Jobs in Manitowoc, WI (NOW HIRING)

Kohler Co.

Public Area Attendant, Riverbend

Kohler, WI · On-site

$13.10 - $19.60/hr

Perform special cleaning schedule given by the housekeeping control desk and/or housekeeping ... and services. We understand that it takes investment in our associates' development to make that ...

Kohler Co.

Facility Attendant, Sports Core

Kohler, WI · On-site

$11.30 - $16.90/hr

... desk reservations. * Check pool chemicals as scheduled and assist in the maintenance of the pools ... and services. We understand that it takes investment in our associates' development to make that ...

Kohler Co.

Bellman, Inn on Woodlake

Kohler, WI · On-site

$7.70 - $11.60/hr

Deliver messages from Front Desk or Concierge to guests. * Deliver newspapers to guestrooms ... and services. We understand that it takes investment in our associates' development to make that ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Manitowoc, WI

Service Desk Associate information

See Manitowoc, WI salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service desk associate in Manitowoc, WI is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $22.98 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What job categories do people searching Service Desk Associate jobs in Manitowoc, WI look for? The top searched job categories for Service Desk Associate jobs in Manitowoc, WI are:
What cities near Manitowoc, WI are hiring for Service Desk Associate jobs? Cities near Manitowoc, WI with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Manitowoc, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,731 per year, or $19.6 per hour.

Public Area Attendant, Riverbend

Kohler Co.

Kohler, WI • On-site

$13.10 - $19.60/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Re-posted 7 days ago

Job description

Public Area Attendant, Riverbend
Work Mode: Onsite
Location:Kohler, WI
Opportunity
Keeps all lobbies and public facilities (such as lobby restrooms, dining areas, the front desk, and offices) in a neat and clean condition. Public Area Attendant promotes a positive image of the property to members and must be pleasant, honest, friendly and should also able to address guest requests and problems. Position also acts as turndown attendant refreshing member rooms early evening.
SPECIFIC RESPONSIBILITIES
  • Cleans public sitting rooms, public hallways and all public restrooms throughout the mansion
  • Cleans and maintains dining room, boardroom and occasionally spa area.
  • Sweep, vacuum and mop flooring throughout public areas. Posting caution signs when appropriate.
  • Polishes furniture, fixtures and railings as needed per venue.
  • Vacuums and polishes elevators.
  • Dusting all public areas.
  • Keeps the front of the hotel free from trash.
  • Perform special cleaning schedule given by the housekeeping control desk and/or housekeeping management
  • Report maintenance to supervisor/ housekeeping desk immediately.
  • Assist members in Public Areas when required.
  • Have good knowledge of all mansion facilities and resort hours of operation, restaurants, shops and function rooms.
  • Responsible to maintain supply inventory in the Public Area cleaning closets.
  • Adhere to uniform and grooming standards as assigned.
  • Maintain confidentiality and security of all members and general hotel information.
  • Change and replace used linen and terry, change dirty glasses, remove all trash, turn on radio or TV, fill ice bucket, close the drapes and windows, wipe down mirrors and any wet surfaces, hang robes and jackets, place shoes in the closet, and turn down the beds in all guest rooms and suites. *
  • Set heating and cooling thermostats when guests are not present.
  • Load and stock service carts with linen and towel supplies.
  • Respond to special member requests in a timely, friendly and efficient manner.
  • Perform the tasks of a Housekeeper as needed to facilitate service.
  • Report any faulty equipment.
  • Report any suspicious activities.
  • Comply with hotel Lost and Found policy.
  • Other related duties as assigned.

We have casual, part-time opportunities available working both weekdays and weekends. Shifts vary between 1:00 pm and 9:00 pm.
Skills/Requirements
  • Must be at least 18 years of age
  • High School Diploma is preferred but not required.
  • Must be detail oriented.
  • Prior hotel/lodging experience is preferred but not required (level I).
  • Candidate must speak, write, and/or understand English.
  • Excellent communication skills are essential for this position.
  • The ability to read and comprehend simple instructions, short correspondence and memos.
  • Ability to read safety procedures and instructions.
  • Ability to maintain proper security key control procedures for member rooms.
  • Be able to work weekends and holidays.
  • Be able to meet flexible schedules and day offs.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
The hourly range for this position is $13.10 - $19.60. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.
Why Work at Kohler Co.?
Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler.
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
About Us
Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com.
It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.
We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .

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