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Service Desk Associate Jobs in Manitowoc, WI (NOW HIRING)

Kohler

Front Desk Clerk, Sports Core

Kohler, WI · On-site

$13.70 - $20.50/hr

Front Desk Clerk, Sports Core Work Mode: Onsite Location: Kohler, WI This is a Casual, year-round ... and services. We understand that it takes investment in our associates' development to make that ...

Kohler Co.

Front Desk Agent - Inn on Woodlake

Kohler, WI · On-site

$13.70 - $20.50/hr

Front Desk Agent - Inn on Woodlake Work Mode: Onsite Location: Kohler, WI Opportunity Join our ... and services. We understand that it takes investment in our associates' development to make that ...

Kohler

Front Desk Agent - Inn on Woodlake

Kohler, WI · On-site

$13.70 - $20.50/hr

Front Desk Agent - Inn on Woodlake Work Mode: Onsite **Location: ** Kohler, WI Opportunity Join ... and services. We understand that it takes investment in our associates' development to make that ...

Kohler

Front Desk Agent, The American Club

Kohler, WI · On-site

$13.70 - $20.50/hr

Front Desk Agent, The American Club Work Mode: Onsite **Location: ** Kohler, WI Opportunity Join ... and services. We understand that it takes investment in our associates' development to make that ...

Kohler Co.

Front Desk Agent, The American Club

Kohler, WI · On-site

$13.70 - $20.50/hr

Front Desk Agent, The American Club Work Mode: Onsite Location: Kohler, WI Opportunity Join our ... and services. We understand that it takes investment in our associates' development to make that ...

Kohler

Sr. Systems Analyst, Hospitality

Kohler, WI · On-site

$94K - $145K/yr

Supervise System Analysts and Service Desk personnel, including staffing, training, and performance ... We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to ...

Kohler Co.

Sr. Systems Analyst, Hospitality

Kohler, WI · On-site

$94K - $145K/yr

Supervise System Analysts and Service Desk personnel, including staffing, training, and performance ... We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to ...

Kohler

Guest Services Agent, Kohler Hospitality

Kohler, WI · On-site

$10.40 - $15.60/hr

Maintain a clean work area, including Grand Hall, front desk, solarium, terrace, SPA, storage ... We understand that it takes investment in our associates' development to make that happen. So, we ...

Home Depot

Cashier

Kohler, WI

$12 - $16.25/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Kohler, WI · On-site

$12 - $16.25/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Kohler Co.

Public Area Attendant, Riverbend

Kohler, WI · On-site

$12.75 - $19.15/hr

Perform special cleaning schedule given by the housekeeping control desk and/or housekeeping ... and services. We understand that it takes investment in our associates' development to make that ...

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Showing results 21-40

All JobsService Desk Associate JobsService Desk Associate Jobs in Manitowoc, WI

Service Desk Associate information

See Manitowoc, WI salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service desk associate in Manitowoc, WI is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $22.98 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What job categories do people searching Service Desk Associate jobs in Manitowoc, WI look for? The top searched job categories for Service Desk Associate jobs in Manitowoc, WI are:
What cities near Manitowoc, WI are hiring for Service Desk Associate jobs? Cities near Manitowoc, WI with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Manitowoc, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,731 per year, or $19.6 per hour.

Front Desk Coordinator (2nd shift), The American Club

Kohler Co.

Kohler, WI • On-site

$16.50 - $21.50/hr

Full-time, Other

Posted 8 days ago

Job description

Location:Kohler, WI

Opportunity

Join our guest services team-the heartbeat of our business and the warmth our guests remember long after their stay.

Oversee, lead, train and provide prompt, courteous and professional guest service in the functions of registration, guest departure, cashiering, reservations and information at assigned location.  Maintain the smooth operation of each shift at the front desk and initiate programs and policies to ensure guest patronage.

Specific responsibilities as a Front Desk Coordinator include:

  • Register guest/member in and out of applicable software system(s).
  • Provide guests with information on the venue and resort.
  • Knowledgeable about property and surrounding area, local attractions and shopping services.
  • Ensure that standards are met through service observations team.
  • Provide leadership and resolution to all escalated guest or member concerns.
  • Provide oversight to ensure timely response to special requests; inform teams or departments as appropriate.
  • Handle all monetary transactions at the front desk as appropriate according to cash handling guidelines.
  • Accurately post or refund guest charges and fees.
  • Coach and council cashiering errors as outlined by accounting department, provide disciplinary action when appropriate.
  • Contact guests/banks with over-credit limit concerns when applicable.
  • Contact guests who have departed with open balances.
  • Have a clear understanding of daily yield strategies and the proper execution of those strategies to maximize average daily revenue.
  • Coordinate between businesses on fully committed days to ensure a seamless guest experience.
  • Document in detail any guests who may have been relocated and what follow-up action should take place.
  • Lead, train and develop associates on all processes, procedures, applicable standards and provide coaching and feedback on a timely basis.
  • Complete special projects as assigned by leaders.

This is a Full-Time position working Weekdays & Weekends with shifts between 2:00 pm and 10:00 pm.

Apply